Customer service agent Work, Jobs in Tarleton, Lan (with Salaries)

Customer Agent (Full Time Office Based)
ACI-UK —Blackpool
- £27,400 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Sick pay
Quick apply
IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service Agent - Liverpool John Lennon airport - PART TIME - UK
Swissport International AG —Liverpool
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
5d
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —Preston
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Talent Acquisition Partner
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Sales
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
5d
Reservations Agent
Ready Steady Store Ltd —Manchester
- From £27,563 a year
- Weekend availability
- Sales
- Customer service
- Driving
- Free parking
- Store discount
Quick apply
7d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
- Annual leave
Customer Service Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- Customer service
- Free parking
- Annual leave
Quick apply
12d
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
13d
Weekend Sales Assistant
alan batt sales & lettings —Wigan
- From £10.85 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
7h
Sea Ocean/Air Freight Forwarder Operator with Inside Sales
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
9d
CCTV/ Customer Service Agent
APCOA PARKING (UK) LTD —Wigan
- £12.71 an hour
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
First Response Advisor
CEL Solicitors —Liverpool
- £23,132 a year
- Bar
- Sales
- Computer skills
- Annual leave
Quick apply
Rental Agent
SIXT UK —Manchester
- From £28,332.20 a year
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Estate Agent | Stockton Heath | Ashtons
Ashtons Estate Agents —Daresbury
- £25,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
7d
Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Customer Resolution Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Customer Engagement Agent
Key Group —Preston
- Full-time
- Financial services
- Work from home
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Renewals Agent
The Granite Group —Formby
- £13,289.41 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
7d

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customer service agent jobs near tarleton, lan

Customer Agent (Full Time Office Based)

ACI-UK -
Blackpool

Quick apply

Job details

Full-time
£27,400 a year

Benefits

Casual dress
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service
English
Negotiation

Full job description

Are you a confident communicator with a passion for helping customers through challenging financial situations? We’re looking for motivated individuals to join our team as a Customer Agent within a regulated debt resolution environment.

ACI-UK is part of Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution.

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success.

Who are we looking for...

Agents who will maintain high quality standards in every customer interaction, proactively identifying issues and problem solve to achieve the right outcome. While consistently exceeding individual and team KPIs, performance, and productivity targets.

You will need to be available for the induction programme as per below:

Monday 10th August to Friday 18th September 9am-6pm (Monday-Friday only).

After the induction, the working pattern for this role will be 40 hours per week, alternating early (8AM-5PM) and late (10AM-7PM) weeks plus 1 in 4 Saturday mornings (9AM-1PM).

So, what will your day-to-day look like?

Utilising our telephony, email, SMS and other digital systems to communicate with customers
Be the first point of contact for our customers in arrears, holding conversations to understand the root causes of financial difficulty
Negotiating affordable and sustainable payment plans, taking into account customers personal circumstances
Signposting customers to free and independent money advice organisations, or internal support services for assistance on resolving indebtedness or personal difficulty
Operating in compliance with FCA conduct rules, Consumer Duty principles and broader regulations including the Data Protection Act and GDPR
Demonstrating our ‘customer first’ approach by taking ownership and finding the right customer outcome, first time
Embracing your own personal development plan, being responsive to coaching and feedback to broaden your skills
Continuously training and upskilling to understand the end-to-end litigation process, providing clear and concise next steps for our customers

Does this sound like you?

Inbound or outbound contact centre experience is desired
Experience of working in a regulated/FCA/SRA environment is beneficial but not essential
Exceptional active listening skills and good attention to detail
Negotiating and influencing skills
High levels of emotional intelligence

The Application Timeline

A first stage video call with the internal recruitment team (15-minute call).
A second stage interview with the ACI-UK Management Team.

If you do not receive a response after 2 weeks of applying, please assume you have been unsuccessful as we are likely to experience a high volume of applications.

What’s In It For You

£27,400 + up to 20% of your annual salary, paid as a bonus quarterly
This role is based at our Blackpool office (Whitehills Business Park)
The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation
And many more benefits to support your wellbeing and professional development

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email [email protected].

PLEASE NOTE - All new employees must undergo a Right to Work, DBS and Credit Check upon acceptance of a job offer with Perch Group.

Job Type: Full-time

Pay: £27,400.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay

Ability to commute/relocate:

Blackpool FY4 5LW: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to complete the induction Monday-Friday from Monday 10th August to Friday 18th September?

Experience:

Inbound and Outbound Call: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service agent jobs in tarleton, lan

Customer Agent (Full Time Office Based)

IT Service Desk Engineer

Customer Service Agent - Liverpool John Lennon airport - PART TIME - UK

Trainee or Certificated Enforcement Agent

Talent Acquisition Partner

Reservations Agent

Customer Banking Agent

Customer Service Agent

Call Centre Agent

Weekend Sales Assistant

Sea Ocean/Air Freight Forwarder Operator with Inside Sales

CCTV/ Customer Service Agent

First Response Advisor

Rental Agent

Estate Agent | Stockton Heath | Ashtons

Collections Agent - no evenings/weekends!

Customer Resolution Agent

Customer Engagement Agent

JUNIOR SALES ADVISOR

Renewals Agent

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