Site coordinator Work, Jobs in Teesside (with Salaries)

Customer Care Co-ordinator
Tees valley trade group —Stockton-on-Tees
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Writing skills
Quick apply
2h
Corrosion PreventionTechnician (Nationwide – Full Training Provided)
Corrpro Companies Europe Limited —Stockton-on-Tees
- £25,970 a year
- Full-time
- No experience needed
- Travel
- Power tools
- Employee assistance programme
Quick apply
14d
Corrosion Prevention (Cathodic Protection) Service Technician (Nationwide – Full Training Provided)
Corrpro Companies Europe Limited —Stockton-on-Tees
- £25,970 a year
- Full-time
- No experience needed
- Travel
- Employee assistance programme
Quick apply
Technical Coordinator
Warburtons —Stockton-on-Tees
- £35,000 a year
- Full-time
- Bakery
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
Social Value Coordinator – Tees Valley
Kanadevia Inova AG —Middlesbrough
- £30,000 - £33,000 a year
- Full-time
- Communication skills
- Annual leave
4d
Workplace Wellbeing Coordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Presentation skills
- Annual leave
- Employee assistance programme
4d
Graduate Supply Chain, Planning and Logistics Coordinator
CA Group Ltd —Bishop Auckland
- Full-time
- Computer literacy
- No experience needed
- Bachelor's degree
Quick apply
Customer Service & Supply Chain Coordinator
Chemoxy International Limited —Middlesbrough
- Temporary
- Writing skills
- Data entry
- Organisational skills
Quick apply
22h
Registered Manager
The Five Lamps Organisation —Thornaby on Tees
- From £35,000 a year
- Weekend availability
- Team management
- Training & development
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Estates Administration Coordinator
The Auckland Project —Bishop Auckland
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Databases
- Free parking
- Annual leave
Quick apply
12d
Personalised Learning Centre Co-ordinator - Pastoral Support
Outwood Grange Academies Trust —Cleveland
- £23,527.91 - £24,302.90 a year
- Part-time
- School
- Free parking
- Employee assistance programme
3d
Project Support Coordinator
Carey Group —Middlesbrough
- Full-time
- Microsoft Office
- Organisational skills
- Construction experience
Quick apply
8d
Oral Health Promotion Advisor
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £32,073 - £39,043 a year
- Part-time
- Teaching
Customer Care Co-ordinator
North East Sealants Limited —Shildon
- £26,000 - £32,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Facilities Coordinator
ISS Facility Services —Durham
- Customer service
- Organisational skills
- Communication skills
Quick apply
7d
Sales Co-ordinator
UK Gutter Maintenance —Stockton-on-Tees
- From £24,000 a year
- Part-time
- Microsoft Powerpoint
- Data analysis skills
- English
Quick apply
Purchasing and Material Coordinator
RA Dalton Ltd —Crook
- £29,000 - £37,000 a year
- Full-time
- Travel
- Organisational skills
- Computer skills
- Free parking
- Profit sharing
Quick apply
11d
Appropriate Adult - Evening and Overnight - Durham
Child Action Northwest —Durham
- £14.97 - £20.32 an hour
- In-person
- Communication skills
- Annual leave
Graduate Project Manager
hireful —Middlesbrough
- £40,000 - £45,000 a year
- Monday to Friday
- Engineering
- Budgeting
- Communication skills
- Free parking
- Annual leave
Quick apply
Sustainability Compliance Officer
Equans —Durham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
7d

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Customer Care Co-ordinator

Tees valley trade group
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
2 hours ago

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Writing skills
Project coordination
Internal department liaison
Microsoft Office Suite
Complaint handling
Quality control
Organisational skills
Construction contractor coordination
Construction coordination
Customer interaction
Multidisciplinary collaboration
Household contractor coordination
Communication skills

Full job description

Company Overview:

Tees Valley Flooring is a specialist flooring contractor, working with volume house builders to provide high-quality flooring solutions for new build homes. As a trusted partner to some of the UK’s largest developers, we aim to deliver exceptional service and quality on every project. Our customer care team is integral to ensuring client satisfaction, managing expectations, and resolving issues efficiently.

Role Overview:

The Customer Care Coordinator will play a vital role in ensuring that all flooring installations meet the high standards expected by our clients and their customers. You will work closely with internal teams, clients, homeowners, and fitters to ensure remedial works run smoothly from initial notification through to completion. This is a fast-paced role requiring excellent organisational skills, a focus on customer service, and the ability to resolve issues quickly and professionally.

Main Duties / Responsibilities:

Customer Liaison:

Act as the main point of contact for customer queries, complaints, and requests for remedial works.
Schedule and coordinate remedial works in line with agreed timescales, communicating effectively with housebuilders, homeowners, and installers regarding all remedial flooring-related queries, issues, and updates.
Provide timely, accurate, and professional responses to customer inquiries through phone, email, and online systems.

Project Coordination:

Track and update customer care works in both internal and external systems, ensuring accurate information is recorded and maintained.

Issue Resolution:

Handle customer complaints and concerns regarding product quality, delivery, and installation, providing timely solutions.
Coordinate site inspections with fitters for any issues that require resolution.
Work proactively to identify and resolve potential issues before they impact the client or project timelines.

Quality Control:

Conduct follow-up calls or surveys to gather customer feedback and improve service delivery.

Administrative Support:

Maintain accurate records of customer interactions, issues, and resolutions using the relevant systems.
Prepare and maintain client reports, performance data, and assist other administrative duties as required.

Collaboration & Teamwork:

Work closely with internal departments and operational teams to ensure smooth project execution.

Experience and Qualifications:

Experience:
Proven experience in a customer service or project coordination role is preferred.
Experience working with national housebuilders, large-scale construction projects or the flooring industry is preferred.

Qualifications:

A relevant qualification in customer service or business administration is preferred.
Knowledge of flooring products and installation processes is preferred.

Skills:

Strong communication skills, both verbal and written, with the ability to manage multiple stakeholders effectively.
Excellent organisational and multitasking abilities to manage competing priorities.
Problem-solving skills and a customer-focused approach to resolving issues.
High level of attention to detail and accuracy.
Proficient in Microsoft Office (Word, Excel, Outlook).
Experience with CRM systems is preferred but not essential.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

site coordinator jobs in teesside

Customer Care Co-ordinator

Corrosion PreventionTechnician (Nationwide – Full Training Provided)

Corrosion Prevention (Cathodic Protection) Service Technician (Nationwide – Full Training Provided)

Technical Coordinator

Social Value Coordinator – Tees Valley

Workplace Wellbeing Coordinator

Graduate Supply Chain, Planning and Logistics Coordinator

Customer Service & Supply Chain Coordinator

Registered Manager

Estates Administration Coordinator

Personalised Learning Centre Co-ordinator - Pastoral Support

Project Support Coordinator

Oral Health Promotion Advisor

Customer Care Co-ordinator

Facilities Coordinator

Sales Co-ordinator

Purchasing and Material Coordinator

Appropriate Adult - Evening and Overnight - Durham

Graduate Project Manager

Sustainability Compliance Officer

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