Customer Experience Manager
Sainsbury's —Belfast
- £32,700 a year
- Management
- Leadership
- Employee discount
11h
Catering Manager - New Opportunity
Caterlink —Belfast
- £18 an hour
- Full-time
- Leadership
- School
- Annual leave
- Employee assistance programme
Quick apply
General Manager - Belfast
KFC Ireland & Northern Ireland —Belfast
- £38,000 - £43,000 a year
- Full-time
- Restaurant
- Employee discount
Restaurant Manager
Benedicts hotel —Belfast
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
10d
Catering Manager
Mount Charles —Lisburn
- £15.50 an hour
- Hospitality
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Restaurant Shift / Floor Manager
Tim Hortons —Antrim
- £13.37 an hour
- Full-time
- Restaurant management
- IT
- Leadership
- Employee discount
Quick apply
SHSCT_Catering Services Manager Band 6
Health and Social Care Trust —Craigavon
- £38,682 - £46,580 a year
9d
Restaurant General Manager
KFC —Belfast
- £38,000 - £43,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Assistant Restaurant Manager
Noble Holywood —Holywood
- From £32,500 a year
- Full-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
8d
Assistant Manager - Kitchen - Pret a Manger
Carebrook Ireland —Belfast
Quick apply
14d
Team Leader
KFC —Glengormley
- Up to £14 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Assistant Cafe Manager
Creative Gardens —Donaghadee
- £15 an hour
- Full-time
- Customer service
- Café
- Free parking
- Employee discount
Team Leader - Front of House - Pret a Manger
Carebrook Ireland —Belfast
Quick apply
Coffee Deli Manager
Aramark Ireland —Belfast
- Full-time
- Leadership
Quick apply
Assistant Restaurant Manager
The Ivy Management Recruitment —Belfast
- Full-time
- English
- Restaurant
- Employee discount
Quick apply
Restaurant Manager
The Cellar @ Belfast Castle —Belfast
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Restaurant management
- Employee discount
Quick apply
9d
Team Leader
KFC Glengormley - Antrim Road —Glengormley
- Up to £14 an hour
- Part-time
- Restaurant
- Employee discount
Restaurant Manager
Waterman Restaurant —Belfast
- From £32,000 a year
- Weekend availability
- Serving
- Hospitality
- Management
Quick apply
12d
Deli Manager Full Time
Tully Retail Limited T/A Maxol Spar —Banbridge
- From £32,000 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
Restaurant Manager
the teal monkey —Belfast
- From £31,000 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
9d

I want to receive the latest job alerts for food service manager in templepatrick, ant

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

food service manager jobs near templepatrick, ant

Customer Experience Manager

Sainsbury's -
Belfast

Apply Now

Job details

Permanent
£32,700 a year
11 hours ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Leadership

Full job description

Customer Experience Manager

Salary: 32,700
Location: Holywood Store, Belfast, BT3 9EJ
Contract type: Permanent
Business area: Retail
Closing date: 04 July 2026
Requisition ID: 400066909

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments
Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations
Managing operations in our petrol station (If your shop has one)
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great customer experience manager:

Previous line management responsibilities in a fast-paced, operational environment.
Someone who is truly obsessed with customers and service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

food service manager jobs in templepatrick, ant

Customer Experience Manager

Catering Manager - New Opportunity

General Manager - Belfast

Restaurant Manager

Catering Manager

Restaurant Shift / Floor Manager

SHSCT_Catering Services Manager Band 6

Restaurant General Manager

Assistant Restaurant Manager

Assistant Manager - Kitchen - Pret a Manger

Team Leader

Assistant Cafe Manager

Team Leader - Front of House - Pret a Manger

Coffee Deli Manager

Assistant Restaurant Manager

Restaurant Manager

Team Leader

Restaurant Manager

Deli Manager Full Time

Restaurant Manager

I want to receive the latest job alerts for food service manager in templepatrick, ant

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: 32,700
Location: Holywood Store, Belfast, BT3 9EJ
Contract type: Permanent
Business area: Retail
Closing date: 04 July 2026
Requisition ID: 400066909

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

food service manager jobs in templepatrick, ant

I want to receive the latest job alerts for food service manager in templepatrick, ant

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: 32,700 Location: Holywood Store, Belfast, BT3 9EJ Contract type: Permanent Business area: Retail Closing date: 04 July 2026 Requisition ID: 400066909

Salary: 32,700
Location: Holywood Store, Belfast, BT3 9EJ
Contract type: Permanent
Business area: Retail
Closing date: 04 July 2026
Requisition ID: 400066909