Customer service team lead Work, Jobs in Tendring, Oxf (with Salaries)

Retail Team Lead
UOE —Thame
- £14.10 an hour
- Weekend availability
- Management
- Sales
- Microsoft Office
Team Leader
Card Factory —Milton Keynes
- £13 an hour
- Leadership
Customer Experience Lead
Oxford University Press —Oxford
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
- Employee discount
9d
Community Relationship Lead
Majesticare —Haddenham
- £47,000 a year
- Employee discount
Quick apply
Senior Regional Field Team Manager
CPM UK —Oxford
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Team Leader
Knoops- Oxford —Oxford
- £13.50 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
13d
Operations and Design Lead
Complete Graphics —Witney
- From £25,000 a year
- Full-time
- In-person
- Free parking
Quick apply
6d
Maintenance Team Leader
Leaflike —Didcot
- £38,000 - £43,000 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Quick apply
3d
Lead Store Advisor, Bicester Village
On AG —Bicester
- Sales
- English
- Supervising experience
Retail Floor Lead (Bicester Village)
Vuori, Inc —Bicester
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick apply
Internal Sales Co-Team Leader
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Life insurance
Quick apply
Salesforce Technical Lead
Association for Project Management —Princes Risborough
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- No degree
- Free parking
- Annual leave
Quick apply
Team Leader - Rapid Response
CS Cleaning (Milton Keynes) Ltd. —Broughton
- £14.00 - £15.13 an hour
- Part-time
- Driving
- Time management
- Flexible schedule
Quick apply
UK Team Leader (24 hours)
Mountain Warehouse —Milton Keynes
- £13.77 an hour
- Part-time
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Lead Scaffolder
Mears Group —Milton Keynes
- Up to £48,321 a year
- Customer service
- Maintenance
- IT
- Annual leave
- Employee discount
Product Team Leader
River Island —Milton Keynes
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply

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Retail Team Lead

UOE -
Thame

Apply Now

Job details

Permanent | Full-time
£14.10 an hour

Benefits

Company pension

Qualifications

Management
Sales
Microsoft Office
Leadership

Full job description

About Us

UOE has been helping people get things done since 1983, and today, we’re one of the UK’s leading independent stationery and Post Office retailers. Our stores are bustling hubs of the community, providing expert service, top-quality stationery, and essential Post Office services.

We’re growing across London and the Home Counties, with the takeover of 30 new Post Offices. We’re excited about the future for us, our customers, and for you! Join us to lead your local branch to success.

The Role

Reporting into the Area Manager, the Retail Team Lead will help deliver a fast, friendly, and expert customer experience every single day. If you thrive leading a team in a busy retail environment, enjoy driving sales, and are quick to learn about new products and services, this could be the perfect role for you.

While Post Office experience is nice to have, it is not required, your main focus will be leading the retail team.

What You’ll Do:

Manage and motivate your team of retail assistants, ensuring they have everything they need to succeed and achieve 5* reviews.
Lead by example, providing outstanding customer service with a friendly and professional approach.
Be accountable for all cash handling, payment processes, and store security/key holding.
Develop and maintain an in-depth understanding of retail products and services, bringing your team up to speed as new items are introduced.
Drive store sales targets by upskilling and supporting your team in sales training, resulting in increased revenue and customer satisfaction.
Ensure the store adheres to product placement and replenishment guidelines, maintaining an organised, clean, and welcoming store.

What We’re Looking For:

Proven leadership skills, with the ability to inspire and motivate your team.
Retail experience is essential, minimum 4 years preferred, with significant people management experience.
Track record of meeting or exceeding sales targets and driving operational excellence.
Excellent interpersonal skills, with a strong focus on delivering exceptional customer service.
Strong decision-making abilities and the capacity to handle challenging situations effectively.
Proficiency in Microsoft Office and other relevant software applications.
Right to work in the UK for at least 12 months from your start date.
Ability to lift and carry up to 12kg.
Ability to pass an enhanced DBS check.
Post Office experience is a bonus but not mandatory.

What We Offer:

Full-time, permanent role with competitive pay & government-recommended pension.
Comprehensive training and support from your Area Manager and our Head of Retail.
Fast-track career progression, we love to promote from within.
A fun, friendly, and supportive team environment.
Weekend shifts on Saturdays and Sundays, as the branch operates 7 days a week.
Occasional coverage at nearby stores within 15–30 minutes travel.

Our Culture

At UOE, our culture is shaped by three core values:

Expert & Trusted – We know our stuff and do what we say we’ll do.
Hub of the Community – We’re here for our customers and each other.
Surprisingly Fun! – We take our work seriously, but not ourselves.

We’re committed to building an inclusive and supportive workplace where people of all backgrounds, identities, and abilities feel respected, valued, and able to thrive. If you need any reasonable adjustments during the application or interview process, just let us know—we’re here to help.

Apply Now

Refine Your Search

customer service team lead jobs in tendring, oxf

Retail Team Lead

Team Leader

Customer Experience Lead

Community Relationship Lead

Senior Regional Field Team Manager

Technical Support Team Lead

Team Leader

Operations and Design Lead

Maintenance Team Leader

Lead Store Advisor, Bicester Village

Retail Floor Lead (Bicester Village)

Internal Sales Co-Team Leader

Salesforce Technical Lead

Team Leader - Rapid Response

UK Team Leader (24 hours)

Lead Scaffolder

Product Team Leader

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