Customer service team lead Work, Jobs in Thame, Oxf (with Salaries)

Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £27,400 a year
- Overtime
- Customer service
- Communication skills
Quick apply
7d
Community Relationship Lead
Majesticare —Haddenham
- £47,000 a year
- Employee discount
Quick apply
Customer Experience Lead
Oxford University Press —Oxford
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
- Employee discount
10d
Team Leader
Card Factory —Milton Keynes
- £13 an hour
- Leadership
Senior Regional Field Team Manager
CPM UK —Oxford
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
Team Leader
Knoops- Oxford —Oxford
- £13.50 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
14d
Food Ventures D2C Lead - UK
PepsiCo —Reading
- Analysis skills
- Continuous improvement
- Leadership
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Operations and Design Lead
Complete Graphics —Witney
- From £25,000 a year
- Full-time
- In-person
- Free parking
Quick apply
7d
Store Manager – Lead Our Team in Amersham!
Esquires Amersham —Amersham
- £30,000 - £34,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
4d
Charging, Recovery and Monitoring Manager - Client Finances Team
Reading Borough Council —Reading
- £50,269 - £56,730 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
11d
LGV Team Manager
Ocado Logistics —Luton
- 12 hour shift
- Management
- Human resources
Sales Lead
Montu UK —Winnersh
- £60,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
4d
Maintenance Team Leader
Leaflike —Didcot
- £38,000 - £43,000 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Quick apply
4d
Salesforce Technical Lead
Association for Project Management —Princes Risborough
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- No degree
- Free parking
- Annual leave
Quick apply
Group Sales Administration Team Leader
Porsche Retail Group —Reading
- £40,000 a year
- Full-time
- Bar
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Lead Store Advisor, Bicester Village
On AG —Bicester
- Sales
- English
- Supervising experience
Insights Lead – Castrol Europe & META
bp —Reading
- Full-time
- Hybrid work
- Management
- Project management
- In-person
- Relocation assistance
11d
UK Team Leader (24 hours)
Mountain Warehouse —Milton Keynes
- £13.77 an hour
- Part-time
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Team Leader - Rapid Response
CS Cleaning (Milton Keynes) Ltd. —Broughton
- £14.00 - £15.13 an hour
- Part-time
- Driving
- Time management
- Flexible schedule
Quick apply

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customer service team lead jobs near thame, oxf

Customer Service Team Leader

Arriva UK Bus Limited -
Luton

Quick apply

Job details

£27,400 a year
7 days ago

Qualifications

Customer service
Communication skills

Full job description

Customer Service Centre Team Leader

Location: Luton Head Office
Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next)
Salary: £27,400 per annum + opportunity for overtime
Benefits: Free bus pass, great career development and progression

Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton.

In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences.

Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference, you’ll shape a culture built on empathy, accountability, and continuous improvement.

What You’ll Be Doing

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service.
Coach & Develop: Support your team with regular feedback, training, and development to help them shine.
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high.
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care.
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently.
Live Our Values: Role-model the Arriva approach—always putting customers first.
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation.

What We’re Looking For

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

If you’re ready to lead from the front, inspire others, and make a genuine impact for our customers, we want to hear from you.
Apply today and become part of the Arriva family!

Quick apply

Refine Your Search

customer service team lead jobs in thame, oxf

Customer Service Team Leader

Community Relationship Lead

Customer Experience Lead

Team Leader

Senior Regional Field Team Manager

Team Leader

Food Ventures D2C Lead - UK

Technical Support Team Lead

Operations and Design Lead

Store Manager – Lead Our Team in Amersham!

Charging, Recovery and Monitoring Manager - Client Finances Team

LGV Team Manager

Sales Lead

Maintenance Team Leader

Salesforce Technical Lead

Group Sales Administration Team Leader

Lead Store Advisor, Bicester Village

Insights Lead – Castrol Europe & META

UK Team Leader (24 hours)

Team Leader - Rapid Response

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