Operations agent Work, Jobs in Thetford, Nfk (with Salaries)

Customer Service & Export Administrator
Muntons —Stowmarket
- £27,500 - £29,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Process Operator (42hr, Viaflo)
Baxter —Thetford
- Rotating shift
- English
- Annual leave
- Employee assistance programme
Production Technician (Antibiotics & Chemotherapy) - Night Shift
Baxter —Thetford
- From £27,000 a year
- Night shift
- Maths
- Communication skills
- Annual leave
- Employee assistance programme
3d
Night shift Production Technician (Nutrition products)
Baxter —Thetford
- From £27,000 a year
- Night shift
- Maths
- Communication skills
- Annual leave
- Employee assistance programme
4d
Equine Transport Operations & Client Manager
Fonture Equine Transport Ltd —Newmarket
- From £25,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Driving
- Negotiation
- Referral programme
Quick apply
13d
Farm Secretary/Administrator
Pretoria Energy —Ely
- £25,000 - £35,000 a year
- Full-time
- In-person
- Free parking
Quick apply
General Manager
Uphire UK Ltd —Thetford
- Full-time
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
5d
Digital Operations Assistant
Richard Designs —Ely
- £26,000 - £29,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
14d
Project and Improvement Engineer (Automation Bias)
Baxter —Thetford
- Weekend availability
- Schematics
- Engineering
- Programmable logic controllers
- Annual leave
- Employee assistance programme
Eng, Maintenance (Electrical Bias)
Baxter —Thetford
- £52,000 a year
- Overtime
- Schematics
- Engineering
- Maintenance
- Annual leave
- Employee assistance programme
11d
Senior QC Chemistry Analyst (Raw Materials)
Baxter —Thetford
- Full-time
- Laboratory experience
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
5h
Engineering Administrator - Medical Devices
Spire Healthcare —Norwich
- Part-time
- Microsoft Office
- Organisational skills
- Medical terminology
- Free parking
- Annual leave
Hygiene Operator - Compounding Nightshift
Baxter —Thetford
11d

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Customer Service & Export Administrator

Muntons -
Stowmarket

Quick apply

Job details

£27,500 - £29,000 a year

Benefits

Annual leave
Company pension

Qualifications

Customer service
SAP
Microsoft Office
Organisational skills
Time management

Full job description

Join the Team at Muntons

Are you a proactive, customer-focused professional who thrives in a fast-paced environment? We're looking for a Customer Service & Export Administrator to join our team and play a key role in ensuring excellent service for our customers across the UK and international markets.

This is an exciting opportunity for someone with strong organisational skills, export administration experience, and a passion for delivering outstanding customer service.

What You'll Be Doing

As part of our Customer Service team, you'll be responsible for managing customer orders from receipt through to delivery, ensuring a seamless experience every step of the way.

Key responsibilities include:

Processing customer purchase orders into sales orders accurately and efficiently
Liaising with Planning and Warehouse teams regarding product availability
Coordinating transport bookings with our logistics partners
Completing export and customs documentation
Obtaining and processing external documentation, including Certificates of Origin and Phytosanitary Certificates
Preparing and issuing final customer documentation
Keeping customers updated on order and delivery progress
Handling enquiries from customers, agents, and distributors
Raising and progressing customer complaints in collaboration with the Customer Complaints Lead
Supporting Sales Managers with customer sales data
Assisting with sales quotations and logistics cost recovery charges
Providing support and cover for colleagues during annual leave and absences
Contributing positively to team objectives and continuous improvement initiatives

What We're Looking For

The ideal candidate will:

Enjoy working in a busy office environment with a strong customer focus
Have experience preparing export shipping documentation
Be a confident communicator, both by telephone and email
Have excellent organisational and time management skills
Be able to prioritise workload and meet deadlines
Be flexible, adaptable, and happy to support colleagues when needed
Demonstrate a friendly, professional, and positive attitude
Be proficient in Microsoft Office applications
Have experience with SAP (desirable but not essential)

In this role you will help us achieve:

95% OTIF (On Time In Full) delivery performance
Right First Time order processing
Exceptional customer service standards

We're looking for someone who:

Works collaboratively and supports colleagues
Identifies issues and raises them proactively
Demonstrates initiative and a solutions-focused mindset
Treats everyone with fairness, respect, and professionalism
Embodies our company values in everything they do
Brings a positive, can-do attitude to work every day

What Muntons Offers

In return, we provide an excellent benefits package, including:

Competitive salary, reviewed annually
5% company pension contribution
Health Cash Plan with Reward Scheme
Life Assurance
Company profit-based bonus
Flexible working arrangements
myStaffShop membership

Apply today, if you're looking for a varied and rewarding role where you can make a real impact on customer satisfaction and export operations, we would love to hear from you.

Quick apply

Refine Your Search

operations agent jobs in thetford, nfk

Customer Service & Export Administrator

Process Operator (42hr, Viaflo)

Production Technician (Antibiotics & Chemotherapy) - Night Shift

Night shift Production Technician (Nutrition products)

Equine Transport Operations & Client Manager

Farm Secretary/Administrator

General Manager

Digital Operations Assistant

Project and Improvement Engineer (Automation Bias)

Eng, Maintenance (Electrical Bias)

Senior QC Chemistry Analyst (Raw Materials)

Engineering Administrator - Medical Devices

Hygiene Operator - Compounding Nightshift

I want to receive the latest job alerts for operations agent in thetford, nfk

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