Customer consultant Work, Jobs in Thornbury, Bst (with Salaries)

Senior Pensions Administrator
XPS Pensions Group —Bristol
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
- Referral programme
Travel Consultant
Miles Morgan Travel —Stroud
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Sales Consultant DF
Diamonds Factory (Neve Jewels Ltd) —Bristol
- Up to £25,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Travel Consultant - Yate
Hays Travel —Yate
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Internal Sales
KGE Consultants Ltd —Trowbridge
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- AWS
- Free parking
Quick apply
Production & Warehouse Supervisor
elix sourcing solutions —Gloucester
- £40,000 - £50,000 a year
- Monday to Friday
- Warehouse experience
- Leadership
Universal Banker
HSBC Global Services Limited —Bristol
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Senior Bridal Sales Consultant
Wed2B UK and ROI —Bristol
- £13.06 an hour
- Part-time
- Communication skills
- Retail sales
- Employee discount
Quick apply
Retail Sales Advisor - Cribbs Causway
Oak Furnitureland —Cribbs Causeway
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Travel Consultant - Cwmbran
Hays Travel —Cwmbran
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Clinic Coordinator
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
9h
Field Manager
Wickes —Gloucester
- Full-time
- Travel
- Annual leave
- Employee discount
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Data & AI Consultant
Pax8 Global —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- IT
- AI
- Communication skills
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
Head of Safeguarding and Prevention
Wiltshire Council —Trowbridge
- £73,757 - £78,488 a year
- Full-time
- Hybrid work
Field Sales Consultant
Bionic Services Ltd —Newport
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Experienced Retail Travel Consultant
Premium Cruises and Tours —Cirencester
- £25,000 - £26,000 a year
- Part-time
- In-person
- Communication skills
- Employee discount
Quick apply
6d
Estate Agent - Sales Consultant
Andrews Property Group —Southville
- £25,400 - £31,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Annual leave
- Referral programme
Quick apply

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Senior Pensions Administrator

XPS Pensions Group -
Bristol

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Pension
Customer service
Computer literacy
GCSE
Microsoft Office
Quality control
PMI Certification

Full job description

Contractual hours

36.25

Basis

Full time

Job category/type

XPS Administration

Date posted

10/06/2026

Job reference

REQ003661

Senior Pensions Administrator

Location: Bristol

Grade: Consultant

Employment Type: Permanent

Hybrid

REQ003661

About XPS Group:

XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members.

About the Team:

Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include: scheme administration, communication, scam identification, payroll services, pension scheme accounting, de-risking projects, technical consultancy.

Our administrative approach is scheme-based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves.

Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.

Key Responsibilities:

Training of other team members
Assisting less experienced team members
Checking and authorising other team members’ work
Meeting deadlines
Calculation and payment of scheme benefits in accordance with the Rules
Maintenance of membership records and other documentation
Understanding and application of benefit structures, Trust Deed & Rules, current pensions legislation, PSO and Disclosure requirements
Project work as directed by Team Leader or Manager
Liaison with Client, Scheme Actuary, Consultants, Providers, Pension Payroll Members and third parties
Provision of technical information both verbally and in writing
Compliance with ISO and AAF accreditations
Completing updates to the database to ensure that records are accurately maintained
Dealing confidently with member enquiries by phone, email, and letter
Providing general support to the Administration team/manager
Ensuring that work is prioritised correctly so that target dates are met
Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.

Your Profile:

Essential:

Previous experience within a similar role dealing with DB schemes
Experience within the pensions’ industry
Able to demonstrate ownership, responsibility, and accountability for self
Be organised, methodical and logical in approach to delegated responsibilities
Able to assist with developing a culture of high standards, excellent quality and customer responsiveness
Able to develop administrators and administrative processes
Be well organised and be a point of reference for knowledge
Able to plan and then be flexible with that plan
Be proactive, having drive and commitment
Able to communicate effectively
Has a can-do attitude and takes pride in work
Pays attention to detail
Computer literate in the use of MS Office products, such as Excel and Word

Qualifications:

Strong Maths and English GCSE or equivalent qualification - minimum grade C/5 or equivalent
Ideally educated to A Level (or equivalent) stage, although those deemed qualified by experience will be considered.
Studying for or a willingness to study for a relevant pension’s qualification e.g. CPC/QPA/DPC/RPC/APMI

Desirable:

Good decision maker, able to recognise the impact of decision, having good judgement
A problem solver, dealing with practical, people and political problems
Able to delegate effectively
Achieved some exam successes in professional qualifications such as PMI/QPA/RPC/DPC/DPA and actively working towards full qualification

What We Offer:

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

How to Apply:

Interested candidates should submit applications below or contact [email protected]. Join XPS Group and contribute to a dynamic and inclusive workplace.

Equal Opportunity Statement:

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility:

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who are we:

To find out more please visit: www.xpsgroup.com

Apply Now

Refine Your Search

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I want to receive the latest job alerts for customer consultant in thornbury, bst

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