Helpdesk administrator Work, Jobs in Thornbury, Bst (with Salaries)

Shared Services Support Administrator
Roc Technologies —Bristol
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Sales Administrator
TRG UK Ltd —Bristol
- £25,500 - £26,000 a year
- Full-time
- Sales
- Salesforce
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Receptionist/Administrator
Cotham School —Bristol
- From £8,465 a year
- Part-time
- Microsoft Office
- Accounting
- Front desk
- Free parking
- Employee assistance programme
Quick apply
11d
Brunel: Service and Installation Administrator
Obsequio Group —Bristol
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
11d
Automotive Administrator
Department Of Recruitment —Bristol
- £12.58 an hour
- Full-time
Service & Installation Administrator
Brunel Security —Portishead
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply

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Shared Services Support Administrator

Roc Technologies -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Car scheme

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
SharePoint
ServiceNow
Help desk

Full job description

Posted: 28/05/26 Recruiter: Roc Technologies Reference: 3115133980 Type: Permanent Salary: Competitive Location: Bristol Description:

Shared Services Support Administrator ,Bristol, Hybrid working

We re looking for a highly organised and proactive Shared Services Support Administrator to join our growing team.

This is a fast-paced, varied role where you ll play a key part in keeping operations running smoothly. Supporting our cabling and engineering teams, you ll coordinate work, manage service tickets, and ensure delivery meets agreed SLAs all while helping provide an excellent customer experience.

If you enjoy being at the centre of operations, solving problems, and keeping things on track, this role offers real impact and visibility.

What You ll Be Doing

Service Coordination & Ticket Management

Manage and coordinate service tickets from logging through to completion
Monitor progress to ensure work is delivered within SLAs
Liaise with engineers, supervisors, and stakeholders to coordinate activity

Escalate delays or risks to maintain service performance

Operational & Customer Support

Act as a key point of contact for service and admin queries
Support operational teams with day-to-day coordination
Attend meetings and provide updates on tickets and performance

Fleet & Vehicle Coordination

Book servicing and maintenance and maintaining accurate fleet records
Monitor vehicle usage and mileage

What We re Looking For

Essential

Experience in an administrative or coordination role
Strong organisational skills with the ability to manage multiple priorities
High attention to detail and accuracy
Confident communicator comfortable working with different stakeholders
Good Microsoft Office skills (especially Excel, Outlook, Teams)
A proactive, self-motivated approach
Ability to work both independently and as part of a team

Desirable

Experience with ServiceNow or similar ticketing/workflow systems
Experience in a helpdesk, facilities, engineering, or service environment
Understanding of SLA-driven environments
SharePoint or document management experience

Why Join Us?

Be part of a supportive and collaborative team
Play a key role in delivering services to a major customer site
Gain exposure to a busy, operational environment
Opportunity to make improvements and influence processes
Hybrid working to support work-life balance

Benefits

25 days annual leave + bank holidays, Birthday day off ,Option to purchase up to 5 additional days annual leave, Pension with matched contributions, Life Assurance, Private Medical Insurance

Flexible Benefits Scheme, including:

Eye care vouchers, retail discounts, salary sacrifice electric car scheme, Financial and savings guidance , access to wellbeing programmes, volunteering day, employee assistance programme (24/7 confidential support)

Apply Now

Refine Your Search

helpdesk administrator jobs in thornbury, bst

Shared Services Support Administrator

Sales Administrator

Receptionist/Administrator

Brunel: Service and Installation Administrator

Automotive Administrator

Service & Installation Administrator

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