Patient experience manager Work, Jobs in Thornton Heath, Gtl (with Salaries)

Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
3d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
3d
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Clinic Manager
Skin Surgery Clinic —Royal Tunbridge Wells
- Up to £60,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Property Manager - Residential
SHW —Croydon
- £34,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Life insurance
Quick apply
Patient Experience Coordinator
The MOLE Clinic Ltd —London
- £30,831.18 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Patient Access Manager
HCA Healthcare UK —London
- Full-time
- Customer service
- Communication skills
- Employee discount
9d
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
7d
Aesthetic & Longevity Treatment Coordinator (dual site)
HUM2N Ltd —London
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
14h
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
2d
Franchise Business Development Manager
FOODHUB —London
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
9d
Relief Officer
ASEL —Croydon
- £12.71 - £15.00 an hour
- Weekend availability
- Communication skills
- School
- Employee assistance programme
GP Business Manager
Eltham Medical Practice —Eltham
- £50,000 a year
- Full-time
- Management
- No experience needed
- Supervising experience
Quick apply
Patient Catering Manager
Mitie —London
- Full-time
- Organisational skills
- Communication skills
1d
Donor Experience & Stewardship Manager
The Royal Free Charity —London
- £39,000 - £43,000 a year
- Full-time
- Hybrid work
- Project management
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
8d
Head of Service, Virtual Care
South East Coast Ambulance Service NHS Foundation Trust —Crawley
- £79,504 - £91,609 a year
- Full-time
- Remote
- Leadership
- Employee discount
2d
Health and Safety Officer Full Time
NG Tunnelling —Mitcham
- Up to £75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Heavy lifting
- Free parking
Quick apply
3d
RTT Trainer
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £36,943 - £44,900 a year
- Full-time
- Management
- Administrative experience
- IT
- Annual leave
2d

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patient experience manager jobs near thornton heath, gtl

Change Manager

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
Up to £40,000 a year
3 days ago

Qualifications

Business analysis
Analysis skills
Project management
Bachelor's degree
Organisational skills
Communication skills

Full job description

Change Manager - Drive Change - Inspire People - Transform Healthcare!

Do you thrive on helping people navigate change?

At Communitas Clinics, we're on an exciting journey of growth, innovation, and transformation. As we continue to evolve, we're looking for an experienced and passionate Change Manager to help shape how change is introduced, adopted, and embedded across our organisation.

This is more than a project role. It's an opportunity to influence how we work, support our people through change, and help deliver better outcomes for both our colleagues and patients.

Working alongside our Head of Business Transformation, you'll play a pivotal role in ensuring change is not only delivered but embraced.

Why Join Us?

We believe successful change happens with people, not to people.
You'll have the opportunity to:
Lead organisation-wide transformation initiatives
Influence how change is delivered across services
Work alongside senior leaders and operational teams
Create meaningful improvements that impact patient care
Build a culture of continuous improvement and innovation
Be part of an ambitious organisation that's committed to doing things better

The Role

As our Change Manager, you'll be the driving force behind the people side of change.

You'll help teams understand what is changing, why it matters, and what they need to do to succeed. Acting as the bridge between project delivery and everyday operations, you'll ensure change is communicated effectively, managed well, and embedded successfully.

From governance and communications to stakeholder engagement and adoption, you'll play a key role throughout the entire change journey.

What You'll Be Doing - Leading Change

Drive the successful adoption of organisational change across multiple projects and initiatives.
Assess the impact of change on services, teams, and ways of working.
Identify risks and develop practical solutions to support successful implementation.
Monitor organisational readiness and ensure changes become embedded.

Bringing Change to Life Through Communication

Develop engaging communications that help colleagues understand and embrace change.
Deliver project launches, go-live communications, leadership briefings, awareness campaigns, and organisational updates.
Support leaders and managers with key messages and communication plans.
Share success stories and celebrate achievements.

Managing Change Governance

Coordinate our CAB-Light change governance process.
Manage the pipeline of organisational change activity.
Support prioritisation, decision-making, and governance compliance.
Maintain clear visibility of change activity across the organisation.

Engaging and Supporting People

Build strong relationships across departments and services.
Facilitate workshops, engagement sessions, and stakeholder discussions.
Support managers in preparing teams for change.
Listen to feedback and help overcome barriers to adoption.

Supporting Training & Adoption

Identify training needs arising from change initiatives.
Develop guidance materials and user resources.
Work with subject matter experts to deliver effective learning solutions.
Measure adoption and recommend additional support where needed.

About You

You're someone who genuinely enjoys working with people and helping them through change.

You'll be comfortable balancing multiple priorities, influencing stakeholders, and turning complex information into clear, practical actions.

We're Looking For:

Experience leading or supporting organisational change initiatives.
Excellent communication and stakeholder engagement skills.
The ability to influence and build relationships at all levels.
Strong planning and organisational skills.
Experience coordinating governance or change processes.
Confidence facilitating workshops, meetings, and engagement sessions.
Experience supporting projects, service improvements, or transformation programmes.
A proactive, solutions-focused mindset.

It Would Be Great If You Also Have:

Change Management qualification (Prosci, APMG or equivalent).
PRINCE2, Agile, MSP or another Project Management qualification.
Lean Six Sigma experience.
Healthcare or NHS experience.
Experience developing internal communications and engagement programmes.
Knowledge of Microsoft 365, Teams and Planner.

What Success Looks Like

You'll help create an organisation where:

Change is implemented consistently and effectively.
Teams feel informed, supported, and engaged.
New ways of working become embedded and sustainable.
Continuous improvement becomes part of everyday practice.

Ready to Make a Difference?

If you're passionate about people, change, and continuous improvement, we'd love to hear from you.

Join Communitas Clinics and help shape the future of how we work, grow, and deliver care.

Apply today!

Pay: Up to £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in thornton heath, gtl

Change Manager

Services Manager

Resident Liaison Officer

Clinic Manager

Property Manager - Residential

Patient Experience Coordinator

Patient Access Manager

Treatment Coordinator

Aesthetic & Longevity Treatment Coordinator (dual site)

Senior Membership Manager

Head of Dispensary Operations

Regional Business Manager

Franchise Business Development Manager

Relief Officer

GP Business Manager

Patient Catering Manager

Donor Experience & Stewardship Manager

Head of Service, Virtual Care

Health and Safety Officer Full Time

RTT Trainer

I want to receive the latest job alerts for patient experience manager in thornton heath, gtl

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