Vet Work, Jobs in Thornton Heath (with Salaries)

Veterinary Client Care Assistant
Linnaeus Group —London
- £28,500 a year
- Full-time
- Organisational skills
- Hospital experience
- Health & wellbeing programme
- Annual leave
2d
Veterinary Surgeon - team of passionate and ambitious practitioners
Vets for Pets —Beckenham
- £50,000 a year
- Full-time
- Customer service
- Surgery
- Patient care
21h
Veterinary Pharmacy Manager
DNAVetcare —London
- From £28,000 a year
- No weekends
- Computer literacy
- Organisational skills
- Cleaning
Veterinary Personnel - Animal and Plant Health Agency
Mistev Export Health Certification Ltd —London
Quick apply
Part-time Export Official Veterinarian
Amivet Exports Ltd —West London
- £45,000 - £47,000 a year
- Part-time
- Laboratory experience
- Bachelor's degree
- Travel
- Relocation assistance
- Bereavement leave
Quick apply
1d
Area Veterinary Surgeon - Small Animal - Kent
IVC —Bromley
- Up to £75,000 a year
- Surgery
- Patient care
- Communication skills
- Employee discount
Veterinary Area Manager - West London
DNAVetcare —Richmond
- Up to £46,500 a year
- Customer service
- Human resources
- Recruiting
11d
Lecturer in Veterinary General Practice (Student Engagement Lead)
University of Surrey —Guildford
- £20,731 - £31,094 a year
- Part-time
- Research
- University
- Teaching
- Relocation assistance
- Flexible schedule
Area Veterinary Surgeon - SE London & Kent border
IVC —Orpington
- Up to £75,000 a year
- Surgery
- Patient care
- Communication skills
- Employee discount
Lead vet (Maternity cover)
Medivet Group Ltd —London
- £1,500 a week
- Full-time
- Management
- Patient care
- Mentoring
Veterinary Surgeon - Wimbledon - Up to £75,000
DNAVetcare —London
- Up to £75,000 a year
- Full-time
- Health & wellbeing programme
- Employee discount
9d
Veterinary Surgeon
DNAVetcare —London
- Up to £52,000 a year
- Annual leave
- Employee discount
Veterinary Surgoen
Linnaeus Group —Epping
- £66,000 - £70,000 a year
- 8 hour shift
- Hospital
- Surgery
- Hospital experience
- Health & wellbeing programme
- Annual leave
Village Vet Group – Veterinary Surgeon opportunities
Linnaeus Group —Hampstead
- Full-time
- Patient care
- Health & wellbeing programme
- Annual leave
Locum Veterinary Surgeon
PassPets —New Malden
- £1,000 - £5,000 a month
- Temporary
- In-person
Quick apply
5d
Veterinary Surgeon - Small Animal
IVC —Woking
- Up to £65,000 a year
- Part-time
- Surgery
- Patient care
- Communication skills
- Employee discount
Regional Veterinary Surgeon - Surrey
IVC —Woking
- Up to £75,000 a year
- Surgery
- Patient care
- Communication skills
- Employee discount
Veterinary Surgeon - Part-Time (24 Hours per Week)
Vets for Pets —Whetstone
- Up to £60,000 a year
- Part-time
- Surgery
- Patient care
- Communication skills
- Employee discount
Veterinary Surgeon - Small Animal - FTC
IVC —Caterham
- Up to £68,000 a year
- Part-time
- Communication skills
- Employee discount
11d
Area Veterinary Surgeon - Oxfordshire and Buckinghamshire
IVC —Watford
- Up to £75,000 a year
- Surgery
- Patient care
- Communication skills
- Employee discount

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Veterinary Client Care Assistant

Linnaeus Group -
London

Apply Now

Job details

Full-time
£28,500 a year
2 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
Car scheme

Qualifications

Care record keeping
Record keeping
Client services
Organisational skills
Veterinary appointment scheduling
Customer support
Hospital experience

Full job description

JOB TITLE: CLIENT CARE ASSISTANT

SITE: LONDON VET SPECIALISTS, HAMMERSMITH, LONDON, W6 9RS

REPORTING TO: CLIENT CARE MANAGER

London Vet Specialists have an exciting opportunity for an organised and professional Client Care Assistant to join their team. In this role you will have the opportunity to work in a thriving state-of-the-art multidisciplinary veterinary referral hospital, providing exceptional client experience, and pivotal to the delivery of patient care. The role is full-time at 40-hours per week.

The purpose of this position is to serve as a member of the Client Care Team, delivering high level customer service, to our clients, visitors, and referring vet practices.

This will include:

Arranging referral appointments for routine, urgent, and emergency care.
Client experience throughout their pet’s hospital journey.
Financial processes of payments & insurance claims.
Liaising with referring veterinary practises, insurance companies, and pet owners.
Clear closed loop communication pathways with clinical teams.
Accurate digital record keeping across various platform.
Supporting clients through the emotional challenges of their pet’s care.

Our client care assistants should create the image and the first impression of our business, remaining calm, courteous, empathetic, and professional. Our client care assistants should make a positive impression, ensuring clients feel confident in our service, and at ease whilst under our care.

This position requires a practical knowledge of the hospital’s multidisciplinary services; the basic principles and regulations governing visitors; dispensing restrictions; basic veterinary care, and recognition of an emergency. Accuracy in transcribing information with the knowledge of the terminology and standard operating procedures. Processing insurance claims both for direct payment and on behalf of clients will be a key aspect of this role.

What We're Looking for

The need to be confident, committed, and able to work well under pressure, with exceptional organisational skills. Their ability to prioritise and multi-task is vital. Their ability to work well within an evolving team is crucial, as well as being confident to self-autonomously and independently focus on activities.

Previous experience in veterinary hospital or high-end customer service position is essential for this role. The ideal candidate will be suitability qualified diploma holder in customer services, BVRA certificate holder, or equivalent qualification/s. They will have a minimum of 1-year experience within veterinary, desirably at referral hospital level.

What We offer

5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme.

About Us
London Vet Specialists originated as a boutique small animal referral centre in Belsize Park, where in Spring 2024, the hospital began a new chapter with a major expansion and relocation to a new state-of-the-art site in Hammersmith, West London. The hospital boasts an incredible location on the banks of the river Thames and nestled within the bustling and thriving Hammersmith & Fulham neighbourhood. We currently have specialists in multiple disciplines including Anaesthesia, Cardiology, Dermatology, Internal Medicine, Neurology, Ophthalmology, Oncology, Orthopaedics, Soft Tissue Surgery, and Radiology.

London Vet Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about London Vet Specialists, Linnaeus or the role, please contact our Talent Acquisition team at [email protected].

#LI-OH1 #LI-Onsite #INDSUP

Salary Value:£28,500 per annum;

Apply Now

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JOB TITLE: CLIENT CARE ASSISTANT

SITE: LONDON VET SPECIALISTS, HAMMERSMITH, LONDON, W6 9RS

REPORTING TO: CLIENT CARE MANAGER

The purpose of this position is to serve as a member of the Client Care Team, delivering high level customer service, to our clients, visitors, and referring vet practices.

This will include:

Arranging referral appointments for routine, urgent, and emergency care.

Client experience throughout their pet’s hospital journey.

Financial processes of payments & insurance claims.

Liaising with referring veterinary practises, insurance companies, and pet owners.

Clear closed loop communication pathways with clinical teams.

Accurate digital record keeping across various platform.

Supporting clients through the emotional challenges of their pet’s care.

Our client care assistants should create the image and the first impression of our business, remaining calm, courteous, empathetic, and professional. Our client care assistants should make a positive impression, ensuring clients feel confident in our service, and at ease whilst under our care.

What We're Looking for

What We offer

5 weeks holiday plus bank holidays and Birthday Leave

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced equal family leave

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program including:

Employee assistance program

Eyecare voucher scheme

Free annual Flu jab

Cycle to work scheme

Recruitment referral reward scheme.

London Vet Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about London Vet Specialists, Linnaeus or the role, please contact our Talent Acquisition team at [email protected].

#LI-OH1 #LI-Onsite #INDSUP