Client services specialist Work, Jobs in Thriplow, Cam (with Salaries)

Office Manager - Monday to Friday 40 hours per week
Pure Service Cambridge Ltd —Cambridge
- £35,000 - £40,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
2d
Travel Sales Consultant
Trailfinders —Cambridge
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
SEO Specialist
Xanthos Digital Marketing —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- In-person
- AI
- Free parking
- Annual leave
Quick apply
Trainee Psychological Well-being Practitioner
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £28,392 - £31,157 a year
- Full-time
- University
4d
Business Development & Sales Coordinator
Mezz Floors UK Limited —Haverhill
- From £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Business development
- Free parking
Quick apply
13d
Activities Co-ordinator
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £25,760 - £27,476 a year
- Part-time
- Nursing
13d
Service support specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Allocations and Helpdesk Supervisor
Medirest —Cambridge
- £14.05 an hour
- Hospital
- Hotel
- Organisational skills
11d
Service Lead
Caridon Foundation —Harlow
- £30,000 - £32,000 a year
- Full-time
- Management
- Team management
- Driving
- Annual leave
- Employee assistance programme
Quick apply
13d
Assistant Accountant
Sagentia Aviation —Cambridge
- Full-time
- IT
Quick apply
13d
IPS Employment Specialist
Get Set UK 1 —Braintree
- £28,500 - £31,500 a year
- Travel
- IT
Quick apply
Service Managment Specialist
M Group —Saint Ives
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Business Development Executive
NicholsonSTS —Bassingbourn
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Office
- Phone etiquette
- Flexible schedule
Quick apply
Administration Assistant - Private Client
Holmes and Hills LLP —Braintree
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Children's Physiotherapy/Occupational Therapy Assistant
East of England Community Health and Care NHS Trust (Cambridgeshire) —Cambridge
- £25,760 - £27,476 a year
- Part-time
- School
6d
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
10d
Acturis Operations Analyst
Jensten Group —Huntingdon
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Access & Fatigue Coordinator
Munnelly Group —St. Neots
- Up to £17.15 an hour
- Weekend availability
- Administrative experience
- Driving
- Organisational skills
Quick apply
6d
Water Technician
Tetra Tech —Cambridge
- Night shift
- Plumbing
- Organisational skills
- Communication skills
6d
Associate Specialist
Elysium Healthcare —St. Neots
- Full-time
- Free parking
- Annual leave
Quick apply
10d

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Office Manager - Monday to Friday 40 hours per week

Pure Service Cambridge Ltd -
Cambridge

Quick apply

Job details

Full-time
£35,000 - £40,500 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Maintenance
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
Construction
Leadership
Time management

Full job description

About Pure Service Cambridge Ltd

Pure Service Cambridge Ltd is a growing multi-disciplinary property services provider delivering maintenance, compliance, installation and facilities management solutions across residential, commercial sectors.

As a true one-stop shop, our specialist divisions include:

Heating & Plumbing
Renewables
Solar PV & Battery Storage
Electrical Services
Fire & Security Systems
Facilities Management
Compliance & Property Maintenance

Our mission is to provide clients with a single trusted partner for all their property service needs, delivering exceptional workmanship, compliance, customer service and value.

The Role

We are seeking an experienced, organised and proactive Office Manager to oversee the day-to-day running of our office operations and lead the administrative support function of the business.

This is a key leadership position within Pure Service Cambridge Ltd, responsible for ensuring the office operates efficiently, maintaining high levels of customer service and supporting the successful delivery of services across all business divisions.

The Office Manager will have direct line management responsibility for the Service Coordinators and will work closely with the Directors to ensure the business remains organised, responsive and customer focused.

This role is ideal for someone confident in leading people, improving processes and taking ownership of a busy operational office environment within a fast-paced service business.

Key Responsibilities

Office Management

Take overall responsibility for the day-to-day running and organisation of the office.
Ensure efficient administrative processes, communication flows and office systems.
Maintain a well-organised, professional and efficient working environment.
Support Directors with administrative tasks, reporting and business coordination.
Continuously review and improve office systems and processes.

Team Leadership & Management

Provide direct line management to Service Coordinators.
Manage workloads to ensure jobs, enquiries and administration are handled efficiently.
Monitor performance, productivity and service standards.
Conduct team meetings, one-to-ones and ongoing support.
Support recruitment, onboarding and development of office staff, including disciplinary, grievances and mediation inline with company policy
Promote a positive, accountable and customer-focused team culture.

Customer Service & Operational Support

Ensure high levels of customer service across all client interactions.
Support the Service Coordination team during busy periods by handling incoming calls and enquiries.
Act as an escalation point for customer issues and complaints.
Ensure enquiries are handled promptly and directed to the correct teams.

Administration & Compliance

Maintain accurate company records, documentation and filing systems.
Support compliance administration including training records, certifications and accreditations.
Assist with audit preparation and business reporting requirements.
Ensure all documentation is accurate, up to date and compliant with company procedures.
Support fleet perations, including service and maintenance.

Finance & Supplier Support

Assist with purchase orders and supplier invoice processing.
Support account queries and supplier communication.
Maintain accurate financial and operational records.
Assist with procurement administration where required.

Essential Requirements

Previous experience as an Office Manager or Senior Administrator in a busy environment.
Experience managing or supervising administrative or coordination teams.
Strong organisational and time management skills.
Excellent communication and leadership ability.
Strong customer service background.
High attention to detail and accuracy.
Confident using Microsoft Office (Word, Excel, Outlook, Teams).
Ability to manage competing priorities in a fast-paced environment.

Desirable Requirements

Experience within Facilities Management, Property Services, Construction, Engineering or Maintenance sectors.
Experience supporting operational or field-based teams.
Knowledge of compliance administration and business systems.
Experience working within a growing SME environment.
Maintain service levels during peak workloads and staff absence.

Reporting Structure

Reports To:

Directors

Direct Reports:

Service Coordinators
Office Administration Support (where applicable)

Key Internal Relationships:

Directors
Finance Team
Compliance Team
Lead Engineers
Field-Based Engineers
External Suppliers and Clients

What We Offer

Competitive salary depending on experience
Company pension scheme
23 days annual leave plus bank holidays
Long service recognition scheme
Employee discounts on services
Training and development opportunities
Career progression within a growing business
Supportive and collaborative working environment

Why Join Pure Service?

At Pure Service, we value professionalism, teamwork and accountability. We are building a modern, multi-service business where every team member plays a key role in delivering excellent service to our clients.

If you are an organised, confident and proactive individual who enjoys leading people and improving processes, we would love to hear from you.

Apply today and become part of the Pure Service

Pay: £35,000.00-£40,500.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in thriplow, cam

Office Manager - Monday to Friday 40 hours per week

Travel Sales Consultant

SEO Specialist

Trainee Psychological Well-being Practitioner

Business Development & Sales Coordinator

Activities Co-ordinator

Service support specialist

Allocations and Helpdesk Supervisor

Service Lead

Assistant Accountant

IPS Employment Specialist

Service Managment Specialist

Business Development Executive

Administration Assistant - Private Client

Children's Physiotherapy/Occupational Therapy Assistant

Customer Success Manager - UK

Acturis Operations Analyst

Access & Fatigue Coordinator

Water Technician

Associate Specialist

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