Application support Work, Jobs in Thurlow, Sfk (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
18h
Trainee IT Technician
Victoria Forms —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- English
- Research
- No degree
- Free parking
- Flexitime
Quick apply
21h
End Of Contract Associate
Automated Systems Group Limited —Ely
- Up to £35,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Weekend availability
- Salesforce
- Organisational skills
- Computer skills
Quick apply
IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Junior Power BI Developer
Softwerx —Cambridge
- £30,000 - £40,000 a year
- Full-time
- Remote
- Azure
- Annual leave
- Employee discount
16h
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Continuous improvement
- Mentoring
- In-person
Data Analyst
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £29,288.09 a year
- Analysis skills
- Continuous improvement
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
Application Builder, Ring Application Services
Evi Technologies Limited —Cambridge
- Full-time
- Computer Science
- Bachelor's degree
- AI
12d
Digital Operations Assistant
Richard Designs —Ely
- £26,000 - £29,000 a year
- Full-time
- CRM software
- Social media management
- In-person
- Free parking
- Employee discount
Quick apply
Workplace Services Coordinator
iDiversity Consulting Ltd —Ely
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Junior Functional Analyst
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- University
- Continuous improvement
- No degree
18h
Electricity Data Coordinator (12 Months Fixed Term)
GTC Infrastructure —Bury St. Edmunds
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Customer Support Specialist (Apprenticeship)
Beyond Co —Newmarket
- £16,640 - £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
Data Services Coordinator
GÉANT Recruitment —Cambridge
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
9d
Secure Support Engineer
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
12d
Junior Embedded Engineer
Photalis —Littleport
- £30,000 - £40,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- No degree
- Free parking
- Flexitime
Quick apply
14d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
INFORMATION TECHNOLOGY SPECIALIST
U.S. Air Forces, Europe —Lakenheath
- £17.33 an hour
- Weekend availability
- Microsoft Access
- Microsoft Outlook
- Windows
Junior Manufacturing Systems Business Analyst
TECNIQ —Witham
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Life insurance
Quick apply
5d

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Customer Support Administrator

University of Cambridge -
Cambridge

Apply Now

Job details

Permanent | Part-time
£31,236 - £35,608 a year
18 hours ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

application support jobs in thurlow, sfk

Customer Support Administrator

Trainee IT Technician

End Of Contract Associate

Customer Care Associate

IT Assistant

Junior Power BI Developer

Warehouse IT Support Analyst (1 year FTC)

Data Analyst

Application Builder, Ring Application Services

Digital Operations Assistant

Workplace Services Coordinator

Junior Functional Analyst

Electricity Data Coordinator (12 Months Fixed Term)

Customer Support Specialist (Apprenticeship)

Data Services Coordinator

Secure Support Engineer

Junior Embedded Engineer

Service Desk Engineer

INFORMATION TECHNOLOGY SPECIALIST

Junior Manufacturing Systems Business Analyst

I want to receive the latest job alerts for application support in thurlow, sfk

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