Documentation engineer Work, Jobs in Tile Hill, War (with Salaries)

Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
AI Documentation Engineer
NoMuda —Henley in Arden
- £30,000 - £50,000 a year
- Full-time
- Heavy lifting
- APIs
- IT
- Free parking
- Sick pay
Quick apply
8d
Laboratory Tech Analysis - Skilled Technician
Select Engineering —Coventry
- £23.60 an hour
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- In-person
14d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
1d
Project Technician – Wastewater & Bio-electrochemical Systems
Byohm (A trading name of Wastewater Fuels Ltd) —Coventry
- £26,000 - £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Process Operators
NP Aerospace Limited —Coventry
- £28,677.45 a year
- Full-time
- Agile
- AI
- Annual leave
11d
Process Operators
NP Aerospace —Coventry
- £28,677.45 a year
- Full-time
- Agile
- AI
- Annual leave
11d
Engineer - Support
Wesco —Lichfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3h
Quality Assurance Engineer
MCT Engineering Ltd —Daventry
- £35,000 - £45,000 a year
- Overtime
- In-person
- Employee discount
Quick apply
8d
Service Desk Engineer (Wealthspire)
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
3rd Line Infrastructure Engineer
OneSchool Global United Kingdom —Warwick
- Full-time
- Hybrid work
- Azure
- Computer networking
- School
- Free parking
- Annual leave
1d
Chemical Engineer – Anaerobic Digestion
Byohm (A trading name of Wastewater Fuels Ltd) —Coventry
- £27,000 - £36,000 a year
- Full-time
- AutoCAD
- Engineering
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Service Coordinator
Bailey & Bowes Recruitment —Solihull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
7d
Data Engineer (contract)
Microsoft EMEA —Atherstone
- £180 - £195 a day
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
8d
Junior Project Manager
IT Roadway —Hinckley
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Engineering
Quick apply
14d
Supplier Quality Engineer - 6 Month Contract
Ricardo —Leamington Spa
- £20 - £25 an hour
- Engineering
- Assembly
- Driving
Graduate Project Engineer
IWS M&E —Walsall
- £35,000 a year
- Overtime
- Hybrid work
- Engineering
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
Junior SOC Engineer
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Project Engineer (Defence Sector)
Lifeline Fire & Safety Systems Ltd —Coventry
- Full-time
- Management
- Engineering
- System design
- Free parking
Quick apply
1d

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Service Analyst

M Group -
Coventry

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Microsoft Excel
Microsoft Outlook
BMC Remedy
ITIL
Telecommunication
ServiceNow

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing?

Resource Administration: Assist with engineer bookings, scheduling, and resource allocation, ensuring optimal deployment in line with business needs.
Ticket Management: Support fault ticket administration, including logging, monitoring, updating status, highlighting jeopardy risks, and maintaining SLA performance.
Inbox and Communications: Manage shared inboxes, ensuring emails are actioned promptly and professionally.
Data and Reporting: Collate and update performance reports (ticket stats, response times, KPIs), providing summaries to the team manager.
Workflow Support: Prepare Microsoft Forms and support workflow tools.
Customer & Stakeholder Liaison: Act as first contact, triaging queries and escalating issues.
Meeting Support: Prepare and attend technical bridges to capture actions.
AILS Process: Support Acceptance Into Live Service documentation.
Continuous Improvement: Identify bottlenecks and recommend improvements.

What you’ll bring?

Experience in scheduling or coordination support roles within telecoms, engineering environments.
Familiar with ticketing and fault management systems (e.g. ServiceNow or Remedy).
Strong Microsoft 365 knowledge, Outlook, Excel, and Forms.
Organised, able to multitask.
Clear communicator across engineers, customers, and management.
Analytical, supporting performance and SLA reporting.
Calm under pressure supporting live incidents.
Flexible for out-of-hours and on-call.
Desirable: telecoms/networking knowledge, ITIL awareness, business continuity or quality experience.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

Matched or contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000’s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

In addition, this role offers;

Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet

We’re open and seek new and better ways of exceeding expectations

We’re together and as one team; the whole is greater than the sum of the parts

We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGROUPT INDREG

Apply Now

Refine Your Search

documentation engineer jobs in tile hill, war

Service Analyst

AI Documentation Engineer

Laboratory Tech Analysis - Skilled Technician

1st / 2nd Line IT Support Analyst

Project Technician – Wastewater & Bio-electrochemical Systems

Process Operators

Process Operators

Engineer - Support

Quality Assurance Engineer

Service Desk Engineer (Wealthspire)

3rd Line Infrastructure Engineer

Chemical Engineer – Anaerobic Digestion

Service Coordinator

Data Engineer (contract)

Junior Project Manager

Supplier Quality Engineer - 6 Month Contract

Graduate Project Engineer

IT Field Engineer

Junior SOC Engineer

Project Engineer (Defence Sector)

I want to receive the latest job alerts for documentation engineer in tile hill, war

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