Head of customer experience Work, Jobs in Tile Hill, War (with Salaries)

Customer Service Administrator
The Right Mortgage and Protection Network —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
7d
Finance Assistant (part-time)
C4 Logistics Ltd —Tile Hill
- £28,000 a year
- Part-time
- QuickBooks
- In-person
- Free parking
Quick apply
14d
Head of Customer
National Gas —Warwick
- £95,000 a year
- Full-time
- Agile
- Leadership
- Communication skills
5d
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
7d
Gallery Assistants
Walsall Council —Walsall
- £13.26 - £13.47 an hour
- Part-time
- English
- Cash handling
- Communication skills
- Flexitime
7d
Supervisor - 22 Hours - Sweaty Betty Solihull, England
Wolverine Worldwide —Solihull
- Weekend availability
- Supervising experience
- Retail sales
- Flexible schedule
- Referral programme
People Business Partner
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Management
- Human resources
- AI
- Annual leave
- Employee discount
7d
Executive Assistant
M Group —Warwick
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
9d
Head of Estates
Swanton Care and Community —Wainbody
- £60,000 a year
- Management
- Maintenance
- Organisational skills
1d
Head of Design – Womenswear (12 month FTC)
Gymshark —Solihull
- Hybrid work
- Employee discount
- Gym membership
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Building Safety Levy Administration Officer (Systems and Performance)
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Microsoft Office
- Maths
- Organisational skills
- Annual leave
- Flexitime
9d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Supervisor
Lindt Careers —Birmingham
- Bar
- Analysis skills
- IT
Head of Enterprise Portfolio Delivery
NFU Mutual —Stratford-upon-Avon
- Up to £130,000 a year
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Employee discount
1d
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Head of Marketing — Memorials Direct
Customised For You Ltd —Minworth
- £30,000 - £40,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
Quick apply
Collections Manager
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Weekend availability
- English
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Head of Customer Experience Strategy – Bus Franchising
West Midlands Combined Authority —Birmingham
- £70,534 - £76,008 a year
- Part-time
- AI
- Leadership
- Annual leave
- Employee discount
1d
Head of Bus Franchising Network Development
West Midlands Combined Authority —Birmingham
- £76,008 - £81,483 a year
- Part-time
- AI
- Leadership
- Annual leave
- Employee discount
5d

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head of customer experience jobs near tile hill, war

Customer Service Administrator

The Right Mortgage and Protection Network -
Solihull

Quick apply

Job details

Full-time
£24,000 - £25,000 a year
7 days ago

Benefits

Health & wellbeing programme
Company pension
Discounted gym membership
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
IT
Communication skills

Full job description

The opportunity

We are a completely independent network for mortgage and protection advisers with over 850 members across the UK. We have an exciting opportunity for a Customer Service Administrator to join the team to help and support our advisers, who we consider, our customers.

This role is primarily telephone based, but the successful candidate will be required to work full-time at our Head Office in Knowle, Solihull. Due to the nature of certain responsibilities, no flexibility can be offered regarding this requirement.

This role is ideal for a self-driven individual who can quickly learn new tasks and pick up new systems. You should be confident handling a high volume of inbound calls, have a friendly and professional telephone manner, maintain a positive, proactive attitude, and demonstrate strong IT skills.

___________________________________________________________________________

Benefits of a Customer Service Administrator

Health & Dental Cash Plan
Access to GP appointments anytime
24/7 counselling
Death in Service cover
Company Sick Pay
Holiday Buy and Sell Scheme
Salary Sacrifice Pension Scheme
Gym discounts
High Street brand discounts
Refer a Friend Scheme
Refer an Adviser Scheme
A friendly, motivated team and a supportive working environment
Office closure over Christmas
Open and communicative relationship with management, with regular 1:1 sessions

___________________________________________________________________________

Responsibilities of a Customer Service Administrator

Must have previous experience dealing with a high volume of inbound calls
Industry knowledge/experience is preferable but not essential
Excellent verbal and written communication skills
Ability to work under pressure, prioritise and work to tight deadlines
Good team player, but with the ability to work under own initiative
The ability to analyse information with a view to making informed decisions
Competent on Microsoft Office suite i.e. Excel, Word etc.
Must be happy to work from Head Office full time

___________________________________________________________________________

Requirements of a Customer Service Administrator

Act as the first point of contact for our customers (advisers)
Handle incoming telephone calls and provide assistance with Acre software queries
Carry out regular outbound calling projects
Coordinate incoming post to the appropriate department
Help greet visitors and ensure the reception area and meeting rooms remain tidy
Prepare drinks for visitors when needed
Perform other tasks as required by the line manager and/or Director of the function

___________________________________________________________________________

Salary of a Customer Service Administrator

£24,000 - £25,000 dependant on experience for our higher salary banding you must possess all the required qualifications/experience as stated above and carried out a similar role within a Mortgage Network.

___________________________________________________________________________

Working Pattern of a Customer Service Administrator

Monday - Friday
9am - 5pm
The successful candidate will be required to work full-time at our Head Office in Knowle, Solihull. Due to the nature of certain responsibilities, no flexibility can be offered regarding this requirement.

___________________________________________________________________________

When submitting an application to The Right Mortgage & Protection Network, you are agreeing for us to keep your details on file for 1 year after the application date. You are also agreeing you are happy for us to contact you in regards to any positions we have that may suit your skills and experience within the 1-year period. You can of course opt out at any time by contacting HR.

Job Type: Full-time

Pay: £24,000.00-£25,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Sick pay

Application question(s):

Do you have previous experience dealing with a high volume of inbound calls?
Are you happy to work full time from our Head Office based in Knowle, Solihull?
Are your salary expectations in line with what we are offering?

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in tile hill, war

Customer Service Administrator

Finance Assistant (part-time)

Head of Customer

Customer Service Administrator (TRA)

Gallery Assistants

Supervisor - 22 Hours - Sweaty Betty Solihull, England

People Business Partner

Executive Assistant

Head of Estates

Head of Design – Womenswear (12 month FTC)

Customer Relationship Manager

Building Safety Levy Administration Officer (Systems and Performance)

Manager of Dedicated Implementations - EMEA

Supervisor

Head of Enterprise Portfolio Delivery

Customer Service & Technical Support Coordinator

Head of Marketing — Memorials Direct

Collections Manager

Head of Customer Experience Strategy – Bus Franchising

Head of Bus Franchising Network Development

I want to receive the latest job alerts for head of customer experience in tile hill, war

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