customer service coordinator Work, Jobs in tiptree, ess (with Salaries)

Customer Services Coordinator
ACS Aviation Industries Ltd —Braintree
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
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Mezz Floors UK Limited —Haverhill
- From £30,000 a year
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- Free parking
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SIRM UK Marine LTD. —Chelmsford
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Customer Services Coordinator

ACS Aviation Industries Ltd
Braintree

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Job details

Permanent | Full-time
£27,000 - £28,000 a year
11 days ago

Benefits

Free parking
Company pension
Company events
Private medical insurance
Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Phone etiquette
Communication skills

Full job description

Company Overview

ACS Aviation Industries is a 145 repair station specialising in the maintenance, repair, and overhaul of Boeing and Airbus structural components. Located in a purpose-built facility in Braintree, we are committed to delivering reliable, high-quality solutions with exceptional customer service at the core of our operations.

Summary

We are looking for a proactive and detail-focused Customer Service Coordinator to join our team. The ideal candidate will have proven customer service and administrative experience, with the ability to work efficiently and accurately in a fast-paced environment where attention to detail is essential.

Duties

Liaising with customers and responding to enquiries in a professional manner
Generating internal Work Orders as per instructions on customers orders
Preparing and processing invoices
Providing customer quotes and following up regularly to maintain communication
Arranging customer collections
Answering and fielding incoming telephone calls
Maintaining accurate filing and administrative records

Requirements

GCSE C / Grade 4 in both English & Mathematics is essential
Minimum of 3 years’ experience in a customer service role is essential
Minimum of 1 year of office-based administrative experience is essential
Strong attention to detail and accuracy, with the ability to follow processes and procedures precisely
Reliable, punctual, and able to work effectively as part of a team
Strong multitasking and organisational skills
Excellent verbal and written communication skills, including professional telephone etiquette
Proficient in Microsoft Office applications, including Word, Excel, and Outlook, with strong general computer skills

Working Hours

Monday - Thursday 8am - 4:30pm

Friday 8am - 3:30pm

Please note: This is an office-based position. Remote or hybrid working is not available.

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company events
Company pension
Free parking
Gym membership
Private medical insurance

Application question(s):

Do you have GCSE C / Grade 4 in both English & Mathematics? If so, please provide your grades.

Experience:

Customer service: 3 years (required)
office-based administrative : 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer service coordinator jobs in tiptree, ess

Customer Services Coordinator

Business Development & Sales Coordinator

Sales and Service Coordinator

Customer Care Coordinator

Sales Order Coordinator

Service Coordinator

Apprentice Hire & Sales Coordinator

Cash Sale Coordinator (Maternity Cover)

Social Media & Events Co-ordinator

Marketing, Business Development & Operations Coordinator

Commercial Growth & Operations Coordinator

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