Contact centre operations manager Work, Jobs in Toddington, Bdf (with Salaries)

Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
6d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Executive Operations & Office Manager
United Wheels Inc. —Ampthill
- Full-time
- Serving
- Computer literacy
- English
Quick apply
8d
Senior Administrative Officer - Bedfordshire - East of England
HM Prison & Probation Service —Bedford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Senior Administration Officer - Pre-Release Team (South Central)
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Interim Operational Manager MHLT/MHUCC
Hertfordshire Partnership NHS Foundation Trust —St Albans
- £59,798 - £67,020 a year
- Full-time
- Continuous improvement
- Team management
6d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Dunstable
- Full-time
- English
- Analysis skills
- Business
14d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Dunstable
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
10d
Team Leader
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Unified Comms Manager
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Continuous improvement
Quick apply
Site Manager
ABL 1Touch —Milton Keynes
- £45,000 - £55,000 a year
- Full-time
- Team management
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Scheduling Manager
Securitas UK —Milton Keynes
- £30,000 - £38,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Recruiting
- Employee discount
Quick apply
1d
Woodhill Learning Centre Manager
Ministry of Justice —Milton Keynes
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
8d
Operations Manager
Normec UK —Watford
- Monday to Friday
- Continuous improvement
- Team management
- No degree
- Free parking
- Employee assistance programme
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Warehouse Team Manager, Nights
John Lewis & Partners —Newton Longville
- £36,600 - £57,600 a year
- Full-time
2d
Employment Coach
TCHC Group —Aylesbury
- £27,800 - £27,900 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Manager/Controller, Couriers
Health Services Laboratories (HSL) —Watford
- Up to £55,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Service Team Leader
Morgan Sindall Property Services Limited —Welwyn Garden City
- £35,000 a year
- Full-time
- Presentation skills
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
8d
Guest Operations Manager
Hilton —Towcester
- Full-time
- Hotel
- Leadership
- Employee stock purchase plan
- Annual leave

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Maintenance and Contracts Co-ordinator - Full Time

Levant
Leighton Buzzard

Quick apply

Job details

Full-time
£29,500 - £32,500 a year
6 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
GCSE
Filing
No experience needed
English
Microsoft Office Suite
Client services
Organisational skills
Contracts
Customer support
Customer interaction
Communication skills
Office experience
Rota coordination

Full job description

About LEVANT

LEVANT is a specialist uninterruptible power supply (UPS) service company focused on delivering a first-class service experience to our clients. We support organisations ranging from offices and data centres to major corporations across banking, telecommunications, public services and government departments.

Our sector is fast-paced and can be highly reactive because of the critical nature of the equipment we support. We are a close-knit team based at our modern office facility in Leighton Buzzard.

The Role

As Service & Contracts Co-ordinator, you will play an important role in the day-to-day delivery of our maintenance contracts and service operations. You will help ensure planned and reactive engineering visits are scheduled efficiently, customer and contract records remain accurate, and our clients receive a responsive and professional service.

You will work closely with the Managing Director, the Office UPS Maintenance and Contracts Manager, other co-ordinators, our Field Service Engineers and our clients.

Key Responsibilities

· Co-ordinate planned preventative maintenance visits and reactive engineering works.

· Manage Field Service Engineer calendars, balancing customer requirements, contractual commitments and engineer availability.

· Maintain accurate maintenance contract, customer and site information.

· Build and develop strong working relationships with customers by telephone and email.

· Process and check purchase orders received from customers.

· Review completed Field Service Engineer job reports for accuracy and identify where follow-up repair quotations are required before approved reports are submitted to clients.

· Prepare straightforward customer quotations.

· Input site-specific information into risk assessment templates.

· Collate monthly reporting information from our Field Service team.

· Provide general administrative support to the wider service and contracts team, including telephone answering, email management and filing.

UPS or electrical engineering experience is not required. Full on-the-job training will be provided to help you understand our services, terminology, systems and processes.

What We’re Looking For

Essential

· Previous administration, service co-ordination or customer service experience.

· Excellent organisational skills and strong attention to detail.

· Confident and professional written and verbal communication, including a friendly telephone manner.

· Ability to prioritise competing requirements and remain organised in a fast-paced environment.

· A strong customer service mindset and a positive, professional approach.

· Ability to take ownership of tasks and follow them through to completion.

· Ability to work flexibly, use your own initiative and contribute effectively as part of a team.

· Competent using Microsoft Outlook, Word, Excel, Teams and Microsoft 365.

· Reliable and punctual.

Desirable

· Previous experience scheduling engineers, technicians or other field-based personnel.

· Experience working with maintenance contracts or service agreements.

· Experience using field-service, scheduling, CRM or contract-management software.

· Experience within engineering, facilities management or another service-based business.

Working Environment

Because we support critical power equipment, priorities can sometimes change quickly. You will need to be organised, calm under pressure and comfortable re-prioritising work when urgent customer requirements arise.

This is a full-time, office-based position working Monday to Friday, 9.00am–5.30pm (37.5 hours per week, excluding a one-hour break).

Benefits

· Company pension

· A paid day off for your birthday

· Generous holiday allowance

· Competitive salary

Application Information

We appreciate every application. Due to application volumes, we may only be able to contact candidates selected for the next stage of the recruitment process.

For information about how we process applicant data, please see our privacy policy:

Job Types: Full-time, Permanent

Pay: £29,500.00-£32,500.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Leighton Buzzard, Bedfordshire: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Office Administration: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Leighton Buzzard, Bedfordshire (preferred)

Work Location: In person

Quick apply

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