Customer experience supervisor Work, Jobs in Tolworth, Gtl (with Salaries)

Store Supervisor
OKA DIRECT LIMITED —Kingston upon Thames
- Full-time
- Customer service
- Merchandising
- Employee assistance programme
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Kingston upon Thames
- Part-time
- Microsoft Word
8d
Warehouse Associate Part Time 18 Hrs
Baboodle —London
- £12.71 - £14.50 an hour
- Part-time
- Google Suite
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
20h
Retail Supervisor
Toolstation —Epsom
- £14.15 an hour
- Full-time
- Employee discount
14d
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Sales - Supervisor
New Look —Kingston upon Thames
- Part-time
- Microsoft Word
- Communication skills
9d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
8d
Supervisor
Lush —Kingston upon Thames
- £15.80 an hour
- Part-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Billing Supervisor
Achieve together —Leatherhead
- Microsoft Office
- Organisational skills
- Leadership
- Employee discount
Quick apply
Front of House Supervisor
Chim's Thai —London
- From £13.50 an hour
- Full-time
- Serving
- Hospitality
- Culinary experience
- Annual leave
- Employee discount
Quick apply
3d
Extreme Supervisor
GLL —Sutton
- From £16.26 an hour
- Part-time
- Customer service
- Supervising experience
- IT
- Employee discount
Group Operations Manager
Little Mamma Group Ltd —London
- £73,074.69 - £95,294.50 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
4d
Retail Assistant
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
3d
Guest Service Associate - Leisure Centre
Atrium Hotel Heathrow —Feltham
- £13.21 an hour
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
3d
Shop Manager
Greggs —Kingston upon Thames
- £35,714 a year
- Customer service
- Employee discount
Quick apply
Customer Service Supervisor
Medtronic —Watford
- £43,680 - £65,520 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Customer Experience Team Member
ATG Entertainment Limited —London
- £14.27 an hour
- Weekend availability
- Hospitality
- Food service
4d
Customer Service Supervisor
LKQ Corporation —Redhill
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Supervisor
M&S Surbiton —Surbiton
- £13.25 an hour
- Full-time
- Leadership
- Communication skills
Quick apply
9d

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Store Supervisor

OKA DIRECT LIMITED -
Kingston upon Thames

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Merchandising

Full job description

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.

#HP02

We are currently looking to recruit a full-time Supervisor to support our Retail Team, based at our brand-new concession in Fenwick Kingston. OKA Kingston is our fourth concession, following the successful introduction of the brand into the renowned Fenwicks Department Store in Newcastle.

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Supervisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting directly to the Store Manager, the Store Supervisor is responsible for providing an enhanced retail experience for OKA customers through the provision of instore design, room planning and styling services. The Supervisor will support the ongoing success of Kingston and will be responsible for assisting the Store Manager in all sales and operational requirements of the store.

KEY RESPONSIBILITIES

Store Operations:

Organising and executing all general daily activities and operational requirements of the store
Proactively motivating and leading the store teams to exceed targets and KPIs
Working with our Visual Merchandising team to update and maintain exceptional standards of store presentation and organisation
Working with Business Leads to ensure smooth operations

Customer Service:

Role-modelling the provision of exceptional customer service to OKA customers
Leading the store teams to deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner
Establishing meaningful, long-term relationships with our customers via clienteling and customer loyalty initiatives
Providing customer consultation via email, phone, face-to-face and digital appointments

People and Culture:

Maintaining a key presence on the shopfloor to role model excellent service standards
Assisting in the recruitment and onboarding of new employees
Managing store staffing levels, workload and schedule
Role-modelling our Company Values and Behaviours

OUR VALUES

Put the Customer First - provides exceptional internal and external customer service at all touchpoints
Be In It Together - approachable, personable, committed to shared success
Think Big - creative, innovative, solutions orientated
Own It - curious, persistent, drives results
Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity

ABOUT YOU

Experienced retail professional with proven track record, ideally gained within a luxury furniture or homeware retail environment
Passion for delivering exceptional customer service
Confident communicator with excellent interpersonal skills
Natural flair for interior design, styling and store merchandising
Experience and enthusiasm for high-end retail environments
Extensive selling skills and the ability to motivate others
Good eye for detail
Flexible approach to working hours as the sector demands
Tenacious, hardworking and reliable
A creative, problem-solving spirit
Passion for the OKA brand

OUR BENEFITS PACKAGE

33 days holiday (including bank holiday entitlement), plus Length of Service increases
Day off for your birthday
Health Cash Plan
Generous staff discount
Enhanced Maternity Pay
Employee Assistance Programme
Eligibility for a discretionary company Bonus Scheme
Discounts on 60+ UK retailers via My OKA benefits platform
Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.

Quick apply

Refine Your Search

customer experience supervisor jobs in tolworth, gtl

Store Supervisor

Sales - Sales Advisor - UK

Warehouse Associate Part Time 18 Hrs

Retail Supervisor

Customer Service Supervisor - Bank

Sales - Supervisor

Front Desk Guest Service Associate

Supervisor

Billing Supervisor

Front of House Supervisor

Extreme Supervisor

Group Operations Manager

Control Centre Duty Manager

Retail Assistant

Guest Service Associate - Leisure Centre

Shop Manager

Customer Service Supervisor

Customer Experience Team Member

Customer Service Supervisor

Supervisor

I want to receive the latest job alerts for customer experience supervisor in tolworth, gtl

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