Mobility specialist Work, Jobs in Tonbridge, Ken (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
IPS Employment Specialist
Shaw Trust —Royal Tunbridge Wells
- £29,566 - £33,070 a year
- Annual leave
- Employee assistance programme
13d
Assisted Travel Driver Days
Wilson James —Crawley
- £14.76 an hour
- 12 hour shift
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Support Worker - No Weekends!
Young Epilepsy —Lingfield
- £12.71 - £13.65 an hour
- Full-time
- Free parking
- Employee discount
Quick apply
Controller / Planner
EMED Group —Hailsham
- £13.71 an hour
- Weekend availability
- Nursing home
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Therapeutic Rehabilitation Assistant - Hothfield
Active Care Group —Ashford
- £26,351.55 a year
- Full-time
- Rehabilitation centre
- Cleaning
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Physiotherapy Assistant
Spire Healthcare —Gatwick Airport
- Weekend availability
- Computer literacy
- Patient care
- Computer skills
- Annual leave
6d
Field Service Engineer – Mobility Equipment & Stairlifts
Clearwell Mobility —Sussex
- From £30,000 a year
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Store discount
Quick apply
3d
Community Learning Mentor
LSEAT —Bromley
- Communication skills
- School
Specialist learning and therapy support assistant
BRAINS Wellbeing CiC —Bexhill
- £16 an hour
- Part-time
- Medication administration
- Experience working with children
- In-person
- Free parking
Quick apply
Fitness Coach
Retirement Villages Group —Royal Tunbridge Wells
- Day shift
- First Aid Certification
- Organisational skills
- Communication skills
Quick apply
5d
Support Worker - Children
Chailey Heritage Foundation —Lewes
- £26,744 - £29,205 a year
- Weekend availability
- Experience working with individuals with disabilities
- Communication skills
- School
- Free parking
- Annual leave
Deputy Headteacher
LSEAT —St Leonards-on-Sea
- £71,300 - £78,702 a year
- Full-time
- Leadership
- School
Support Worker - Learning Disabilities (East Grinstead)
Harmony Healthcare —East Grinstead
- £15.50 an hour
- Communication skills
- Annual leave
- Referral programme
Quick apply
Learning Support Mentor
LSEAT —London
- £27,319 a year
- Full-time
- School
Transport Operations Coordinator
Saga —Crawley
- £28,600 a year
- 12 hour shift
- Organisational skills
- Communication skills
- Work from home
- Employee discount
Quick apply
6d
Support Worker - Nights
Chailey Heritage Foundation —Lewes
- £26,237 - £28,654 a year
- Weekend availability
- Experience working with individuals with disabilities
- Experience working with children
- Communication skills
- Free parking
- Annual leave
Estate Agency Valuer
Pro-Match Property —Crawley
- £40,000 - £42,000 a year
- Full-time
- Business development
- In-person
- Annual leave
- Life insurance
Quick apply
Lecturer - Business (Part Time)
LSEC —London
- £35,112 - £47,148 a year
- Part-time
- University
- Business
- Communication skills
- Annual leave
- Employee assistance programme
6d
Investigation Team Leader - Bromley
Department for Work and Pensions —London
- £44,355 - £45,065 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
7d

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Royal Tunbridge Wells

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in tonbridge, ken

Mobility Support Specialist

IPS Employment Specialist

Assisted Travel Driver Days

Support Worker - No Weekends!

Controller / Planner

Therapeutic Rehabilitation Assistant - Hothfield

Physiotherapy Assistant

Field Service Engineer – Mobility Equipment & Stairlifts

Community Learning Mentor

Specialist learning and therapy support assistant

Fitness Coach

Support Worker - Children

Deputy Headteacher

Support Worker - Learning Disabilities (East Grinstead)

Learning Support Mentor

Transport Operations Coordinator

Support Worker - Nights

Estate Agency Valuer

Lecturer - Business (Part Time)

Investigation Team Leader - Bromley

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