Service performance manager Work, Jobs in Tonbridge, Ken (with Salaries)

Clinic Manager
Skin Surgery Clinic —Royal Tunbridge Wells
- Up to £60,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Regional Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Commercial Director
Holmewood House School —Royal Tunbridge Wells
- £55,000 - £65,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Free parking
Quick apply
5d
Aftersales Manager
Marco Limited —Edenbridge
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
10h
Compliance Manager
Bet Tom Ltd —Uckfield
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Supervising experience
Quick apply
8d
PR Account Manager
Spa Communications —Royal Tunbridge Wells
- From £35,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
Head of Clubhouse Operations & Member Experience
The Parklangley Club —Beckenham
- From £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Gym membership
Quick apply
8d
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
11d
Performance & Compliance Manager
OCS Group —Beckenham
- Monday to Friday
- Microsoft Office
- No degree
- Organisational skills
Quick apply
5d
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Procurement & Supply Chain Manager
BSB Engineering Services Ltd —Aylesford
- £45,000 - £48,000 a year
- Full-time
- Management
- Analysis skills
- Organisational skills
- Free parking
Quick apply
Store Manager
PetsCorner —Tonbridge
- £28,000 a year
- Full-time
- Heavy lifting
- Customer service
- IT
- Employee discount
11d
Assistant Operations Manager
Ben's Gutters Commercial Ltd —Forest Row
- £29,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
12d
Innovation and Enterprise Manager
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £54,000 - £57,000 a year
- Hybrid work
Registered Care Manager
Helping Hands —Royal Tunbridge Wells
- £43,500 - £55,500 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Deputy Store Manager
Pets at Home —Royal Tunbridge Wells
- £28,000 - £30,500 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
10d
Parking Services Manager
Maidstone Borough Council —Maidstone
- £61,077 - £69,351 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
1d
Procurement Manager
Leading Edge Labels Ltd —Gravesend
- £40,000 - £50,000 a year
- Full-time
- Communication skills
- Negotiation
Quick apply
9d
Internal Sales
Encon Insulation —Maidstone
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
3d

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Clinic Manager

Skin Surgery Clinic
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Full-time
Up to £60,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Management
Customer service
Microsoft Office
Driving
Patient care
Organisational skills
IT
Financial management
Leadership
NMC

Full job description

Lead the Launch of an Exciting New Specialist Clinic

We are seeking an ambitious, medically qualified, commercially minded, and patient-focused Clinic Managerto lead our brand-new clinic opening in Tunbridge Wells in late September 2026.

This is a unique opportunity to play a pivotal role in establishing and growing a state-of-the-art medical clinic with an outstanding reputation for excellence in patient care. You will be responsible for the day-to-day management of the clinic, leading a multidisciplinary team, driving commercial performance, and ensuring exceptional patient experiences from consultation through to treatment and aftercare.

Our modern clinic has been designed and equipped to the hospital grade standards, with four operating rooms and offering a comprehensive range of specialist services including:

Specialist skin surgery – see website for comprehensive list of treatments,
Mole screening, mole checks and removal,
Consultant-led Plastic Surgery and Dermatology services,
Advanced laser treatments using Class 4 medical-grade laser technology.

Working alongside highly experienced Consultant Plastic Surgeons and Dermatologists, you will help ensure the clinic becomes the leading destination for both NHS and private patients across the region.

About the Role

As Clinic Manager, you will be responsible for creating a culture of excellence, ensuring outstanding patient care while delivering strong operational and commercial performance.

You will act as the key link between patients, clinicians, and the wider leadership team, ensuring the smooth and efficient running of all clinic activities.

Key Responsibilities

Lead, motivate and develop the clinic team to achieve high levels of performance and engagement.
Foster a culture centred around exceptional patient care and customer service.
Manage clinician and patient appointment diaries to maximise utilisation and efficiency.
Monitor and deliver clinic targets, KPIs, and commercial objectives.
Oversee all clinic operations, administration, compliance, and financial processes.
Manage budgets, banking procedures, and profit and loss performance.
Ensure compliance with CQC requirements and all relevant healthcare regulations.
Produce regular operational and performance reports for the Senior Leadership Team.
Support local marketing and business development initiatives to grow clinic revenue and patient numbers.

About You

We are looking for an experienced manager who combines strong leadership skills with a genuine passion for patient care.

You will currently be working in healthcare, private medical services, aesthetics, dentistry, optometry, pharmacy, or another highly regulated customer-focused environment.

Essential Skills & Experience

Medically qualified, ideally NMC registered or equivalent.
Previous experience within a healthcare or clinical setting.
Knowledge of Care Quality Commission (CQC) requirements.
Proven management and leadership experience.
Excellent customer service and patient care skills.
Strong organisational skills and attention to detail.
Experience managing teams and driving performance.
Commercial awareness with experience working towards targets and KPIs.

Desirable

Previous CQC Registered Manager experience preferable
Experience working alongside Consultants, Surgeons, Doctors, or other healthcare professionals.
Experience in a regulated environment.
Financial management experience, including budgets and reporting.
Confident IT user with experience of Microsoft Office and appointment booking systems.
Ability to build relationships with healthcare professionals and external stakeholders.

What We Offer

Competitive salary (circa £60,000 per annum)
Performance-related bonus scheme
Workplace pension
Free on-site parking
Employee discount scheme

Pay: Up to £60,000.00 per year

Benefits:

On-site parking

Experience:

Healthcare or Clinical Management: 2 years (required)
CQC Management: 2 years (preferred)
Proven Management/Leadership: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service performance manager jobs in tonbridge, ken

Clinic Manager

Regional Service Improvement Manager

Commercial Director

Aftersales Manager

Compliance Manager

PR Account Manager

Head of Clubhouse Operations & Member Experience

Senior Project Manager

Customer Service Manager

Performance & Compliance Manager

Operations Manager

Procurement & Supply Chain Manager

Store Manager

Assistant Operations Manager

Innovation and Enterprise Manager

Registered Care Manager

Deputy Store Manager

Parking Services Manager

Procurement Manager

Internal Sales

I want to receive the latest job alerts for service performance manager in tonbridge, ken

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