1st line support engineer Work, Jobs in Tonyrefail, Rct (with Salaries)

Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
11d
1st Line Unified Communications Engineer
Advania UK —Cardiff
- £26,000 - £27,000 a year
- Night shift
- Hybrid work
- Azure
9d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Charge Point Maintenence Coordinator
Liberty Global —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
4d

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Customer Service Advisor
NoteMachine —Crickhowell
A professional and friendly telephone manner. Manage inbound *calls, emails, and switchboard activity*. Customer service: 2 years (required).
£27,831.35 a year
Quick apply
IT Support Technician – First Line Support
Border Office Supplies and Systems —Hereford
As a *1st Line IT Support Engineer*, you will be the first point of contact for our customers, providing professional technical support and ensuring a positive…
Quick apply
9d

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1st line support engineer jobs near tonyrefail, rct

Customer Service Advisor

NoteMachine
Crickhowell

Quick apply

Job details

Full-time
£27,831.35 a year

Benefits

Company pension
Employee discount
Life insurance

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
IT

Full job description

We're Hiring! | Customer Service Advisor | 4 On, 4 Off | 12-Hour Shifts (7am – 7pm)

Department: Customer Services
Hours: 4 on, 4 off – 12-hour shifts (7am – 7pm)

Join NoteMachine's dynamic Customer Services team as a Customer Advisor, where you'll be at the heart of providing exceptional support to merchants, card holders, and field staff across the UK.

- What You’ll Be Doing:

Be the first point of contact for merchants, card holders, and field support teams
Provide 1st line support, including ATM fault handling and remote fixes
Handle complaints and service issues with professionalism and empathy
Monitor our ATM estate in real-time to ensure uptime and reliability
Manage inbound calls, emails, and switchboard activity
Record and log all interactions accurately
Support and collaborate with internal teams, engineers, and even Company Directors
Get involved in exciting projects that shape the future of customer service

- What You’ll Bring:

Five GCSEs (A*-C) or equivalent
Experience in a customer service environment (phone or face-to-face)
Great IT skills and confidence with learning new systems
A professional and friendly telephone manner
A proactive and problem-solving mindset

- Why Join Us?

At NoteMachine we pride ourselves on the benefits that we can offer our staff. So, in return for your hard work and professionalism we offer:

Ø A competitive salary with an attractive bonus plan;

Ø Excellent career progression and opportunities for development within a growing and diverse company;

Ø Access to Medicash – allowing you to claim back some of your medical expenses such as dental, optical, massage therapy etc.

Ø Store discounts and cashback with some the UK’s biggest brands after 12 months service.

Ø A salary sacrifice pension programme that results in a higher take home and higher pension contribution;

Ø Life insurance scheme, paying x4 your annual salary;

Ø Sickness insurance programme for employees after a years service;

Job Types: Full-time, Permanent

Pay: £27,831.35 per year

Ability to commute/relocate:

Crickhowell NP8: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

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1st line support engineer jobs in tonyrefail, rct

Customer Service Advisor

1st Line Engineer

1st Line Unified Communications Engineer

Technical Support Engineer

Charge Point Maintenence Coordinator

Service Desk Manager

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