Client manager Work, Jobs in Torbay, Dev (with Salaries)

Regional Owner Experience Manager
Sykes Holiday Cottages —Salcombe
- £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
6d
Business Development Manager (BDM) - Torbay- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Torquay
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
21h
Finance Business Partner (Senior Commercial Finance Manager)
PKF Francis Clark —Torquay
- Hybrid work
- Team management
- Training & development
Project Manager
Harrier Group —Newton Abbot
- £48,000 a year
- Team management
- Conflict management
- Communication skills
- Employee assistance programme
Bids and Proposals Manager
Ashfords LLP —Exeter
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
5d
Contracts Manager
Gwella Contracting Services —Exeter
- £45,000 - £50,000 a year
- Full-time
- Sales
- Team management
- Contracts
- Profit sharing
- Life insurance
Quick apply
14d
Customer Service Representative (Account Manager)
The Pollard Group —Plymouth
- Full-time
- Hybrid work
- CRM software
Quick apply
Project Manager
M Group —Newton Abbot
- Civil engineering
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Customer Service Manager
Johnsons Workwear Ltd —Exeter
- Full-time
- Continuous improvement
- Team management
- Training & development
- Health & wellbeing programme
- Referral programme
Quick apply
7d
Contracts Manager
QMS Ltd —Newton Abbot
- £43,500 a year
- Full-time
- Customer service
- Project management
- Construction experience
- Free parking
- Life insurance
Quick apply
Customer Care Manager
Kier Group —Exeter
- Continuous improvement
7d
Operations Manager
Network Plus —Exeter
- Microsoft Word
- Team management
- Quality control
Quick apply
Insulation and Renewables Operations Manager
Evolve Home Energy Solutions —Exeter
- £30,000 - £50,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
14d
Operations & Executive Manager
Tide and Trove —Exeter
- £35,000 - £45,000 a year
- Full-time
- Microsoft Word
- CRM software
- Google Suite
- Employee discount
- Flexible schedule
Quick apply
13d
Account Manager / Senior Account Manager
Tribe Digital —Exeter
- Monday to Friday
- Travel
- Communication skills
- Annual leave
- Flexible schedule
Senior Manager
Darnells Chartered Accountants —Newton Abbot
- Business development
- Organisational skills
- Computer skills
- Flexible schedule
- Referral programme
Business Development Manager
Made Snappy —Plymouth
- £35,000 - £52,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Work from home
Quick apply
Facilities Manager
OCS Group —Exeter
- Monday to Friday
- Computer literacy
- English
- Team management
Quick apply
16h
Site Manager
Correct Contract Services Ltd —Exeter
- £42,500 - £47,500 a year
- Continuous improvement
- Team management
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Banking Operations- Client Support Assistant (6months FTC)
Arbuthnot Latham —Exeter
- Computer literacy
- Organisational skills
- Computer skills
13d

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Regional Owner Experience Manager

Sykes Holiday Cottages -
Salcombe

Quick apply

Job details

Permanent | Full-time
£45,000 a year
6 days ago

Benefits

Company pension
Company events

Qualifications

Stakeholder liaison
Microsoft Office Suite
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Organisational skills
Management reporting
Guest services
AI
Account management
Team motivation leadership
Property management
Analytics

Full job description

Annual salary: £45,000 per annum

Join us Regional Owner Experience Manager, Creating Unforgettable Holidays!

Salary: £45,000 per annum
- ️ Working Hours: 37.5 hours per week, 9am until 5.30pm
Days of Work: Monday to Friday, (occasional Saturday working may be required to meet the business needs) .
Location: Salcombe (Devon).

About the Role:

The purpose of the Regional Owner Experience Manager is to lead and inspire the Owner Success and local Property Services teams across both Coast & Country Cottages, Dartmouth and Salcombe office & Helpful Holidays, to deliver a world-class experience for both Owners and guests. The role is responsible for creating a culture of exceptional service, accountability and continuous improvement, ensuring that teams are aligned and consistently delivering to a high standard.

Working closely with both operational and commercial stakeholders, the Regional Owner Experience Manager will champion the Owner and guest journey, drive collaboration between teams, identify opportunities to improve processes and ways of working, and ensure feedback and insight are translated into meaningful action.

Through strong leadership, coaching and engagement, the role will build high-performing, motivated teams who take pride in delivering outstanding service, while ensuring Owners feel valued, supported and confident in the management of their properties.

What You’ll Do

➡️ Take accountability for the management and leadership of one or more regional brands.
➡️ Ensure teams consistently deliver agreed company-wide service levels across email, owner messaging, call handling and case management.
➡️ Provide regular performance reporting across key business objectives, including NPS, stock quality, owner retention, net property rate, team engagement, property compliance and financial management.
➡️ Develop and maintaining strategic partnerships within the local community to strengthen the regional brand presence and enhance the ‘local brand’ feel.
➡️ Use data and insight to identify opportunities for operational improvement and commercial growth within the brand..
➡️ Ensure effective regional controls and governance are in place to manage risk and maintain compliance.
➡️ Provide effective line management, leadership and development of direct reports.

Live by our four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

What You’ll Bring

✅ Proven track record of leading, coaching and managing people to deliver high performance and exceptional customer outcomes.
✅ Experience of managing large, diverse and/or multi-site teams, with the ability to motivate, engage and develop colleagues.
✅ Confidence to communicate effectively with Owners, guests, colleagues and senior stakeholders.
✅ Strong analytical skills, with experience of reviewing, interpreting and using reports and data to identify trends, opportunities and areas for improvement.
✅ Strong business planning and organisational skills, with demonstrated commercial awareness and the ability to translate business objectives into clear actions and results.
✅ Highly competent in Microsoft Office, with confidence using systems and technology to manage ✅ information, analyse data and communicate effectively.
✅ Proven ability to manage multiple priorities and workstreams simultaneously, while maintaining a high level of attention to detail.
✅ Comfortable working to tight deadlines in a fast-paced environment, with the ability to remain calm, organised and solutions-focused under pressure.

Bonus Points For

Experience in travel & tourism, holiday letting or hospitality.
Previous customer-facing experience, both in person and by phone.
Confident and adaptable when learning new systems and technology.
Good knowledge of the local area.
Experience working with HNW clients or within the luxury sector.
Experience in account management or relationship management.
Experience using AI tools and software.

Who Are Coast & Country Cottages?

Coast & Country Cottages is a holiday letting agency, marketing and managing over 450 holiday homes across the stunning South Devon coast and countryside. Whether you’re looking to stay in the harbour towns of Salcombe or Dartmouth, in the fishing villages of Hope Cove and Thurlestone, or on the breath-taking Start Bay coastline, we have a range of South Devon holiday homes to suit your requirements.

Why You’ll Love Working With Us

At Coast & Country Cottages & Sykes, we believe in rewarding our people:

Annual bonus scheme linked to company performance.
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish.
A day off for your birthday
✋ 2 volunteering days per year.
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Special offers and discounts designed to enhance your overall wellbeing.
❤️‍Health cash plan & life assurance.
Training & development opportunities.
24/7 mental health support.
Employee savings scheme
Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.

If you’re passionate about creating unforgettable holidays, we’d love to welcome you to the Coast and Country Cottages Team. Apply now!

Quick apply

Refine Your Search

client manager jobs in torbay, dev

Regional Owner Experience Manager

Business Development Manager (BDM) - Torbay- Circa 41k Basic - 53k OTE Uncapped

Finance Business Partner (Senior Commercial Finance Manager)

Project Manager

Bids and Proposals Manager

Contracts Manager

Customer Service Representative (Account Manager)

Project Manager

Customer Service Manager

Contracts Manager

Customer Care Manager

Operations Manager

Insulation and Renewables Operations Manager

Operations & Executive Manager

Account Manager / Senior Account Manager

Senior Manager

Business Development Manager

Facilities Manager

Site Manager

Banking Operations- Client Support Assistant (6months FTC)

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