Senior operations analyst Work, Jobs in Tottenham, Gtl (with Salaries)

AI Analyst
Light & Wonder —Chiswick
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- JavaScript
- Annual leave
- Employee assistance programme
Service Desk Ops Manager
DXC Technology —London
- Continuous improvement
- Recruiting
- Training & development
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Graduate Business Analyst | London
eaChange —London
- £30,000 a year
- Bachelor's degree
- Communication skills
4d
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
Business Process and Operations Analyst
MANAGEMENT CONSULTANCY CAMPUS LTD —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick apply
11d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
PMO Analyst (Scheme and Technology Delivery)
Low Carbon Contracts Company —London
- £45,000 a year
- Hybrid work
- Writing skills
- Organisational skills
- Agile
- Annual leave
- Work from home
Quick apply
12d
Senior Analyst (Digital & Transformation Consulting)
4C Associates —London
- Hybrid work
- Project management
- Organisational skills
Senior Service Analyst, Workforce Management (WFM)
Monzo —London
- £40,400 - £51,050 a year
- Weekend availability
- Remote
- Work from home
14d
Business Analyst
Tes Global —London
- £60,000 - £80,000 a year
- Full-time
- Writing skills
- Presentation skills
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
Business Analyst - Onboarding
CMC Markets —London
- Full-time
- Mentoring
- Agile
- SDLC
Junior Cyber Risk and Assurance Analyst
Bank of England —London
- Full-time
- English
- Analysis skills
- Presentation skills
- Annual leave
7d
Senior Analyst - BCG Vantage, Transform
Boston Consulting Group —London
- Full-time
- English
- Research
- Master's degree
Service Desk Manager
Redsquid Communications —London
- Full-time
- Continuous improvement
- Team management
- Contracts
Quick apply
Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)
HCN UK Management Services Ltd —London
- Analysis skills
- Bachelor's degree
- In-person
- Profit sharing
- Employee stock purchase plan
Operational Innovations Senior Analyst
Boston Consulting Group —London
- Full-time
- Data analysis skills
- Bachelor's degree
- Agile
3d
KYC Client Onboarding Analyst
G MASS —London
- Hybrid work
- Organisational skills
- Communication skills
- Banking
Quick apply
Senior Business Analyst
Laing O'Rourke —Dartford
- Continuous improvement
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
10d
Senior DB Reinsurance Operations Analyst
Just Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Continuous improvement
- Contracts
- Annual leave

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AI Analyst

Light & Wonder -
Chiswick

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Jira
Dashboard visualisation
Law
Stakeholder collaboration
MCP
Stakeholder liaison
Master's degree
Analysis skills
Stakeholder coordination
NIST standards
JavaScript
Smartsheet
User acceptance testing
APIs
Management reporting
Multidisciplinary collaboration
Business requirements
AI
Cross-functional collaboration
Play Framework
Cross-functional communication
Analytics
Stakeholder management

Full job description

Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Position Summary

The AI Governance & Delivery Analyst plays a key role in scaling AI adoption across Light & Wonder. Acting as the operational backbone of our enterprise AI programme, you'll manage the AI intake pipeline, coordinate evaluations and approvals, monitor adoption and governance metrics, and provide visibility of AI initiatives across the business.

Working closely with our AI Centre of Excellence, Engineering, Security, Legal, and business stakeholders, you'll help ensure AI solutions deliver measurable value while meeting our governance, privacy, and security standards.

You'll also configure and maintain the tools that power our AI ecosystem, including dashboards, automations, integrations, agentic workflows, connectors, and enterprise AI platforms. Combining operational excellence with hands-on technical configuration, you'll help build a trusted AI foundation that enables innovation at scale.

Applicants must have the unrestricted right to work in the United Kingdom for the duration of their employment. Light & Wonder is unable to offer visa sponsorship or support visa transfers for this role, either now or in the future.

We're looking for people who are full of ideas, want to challenge the norm and work to our core values…

Dare to be Bold - We always bring courage to work to reach for the unbelievable.
Uphold Integrity - We promote accountability and respect to raise the bar for ourselves and the industry.
Never Settle - We relentlessly push forward to create the extraordinary in every detail.
Celebrate Perspectives - We combine diverse talent to look at the familiar in unfamiliar ways.
Win as a Team – We bring out the best in each other to share collective success.

What You'll Do

Manage the AI intake pipeline, progressing requests through evaluation and approval stages while maintaining Jira and Smartsheet dashboards, tracking SLAs, and reporting portfolio health.
Coordinate the onboarding of AI tools and platforms, overseeing licensing, access requests, vendor assessments, integrations, and API implementation.
Act as the key operational link between the AI Centre of Excellence, Infrastructure & Engineering teams, and the business-unit AI Champions network.
Run structured evaluations of AI tools, agents, and platforms, including test planning, UAT coordination, LLM assessments, and governance documentation.
Monitor AI adoption, usage, quality, and cost metrics, identifying risks and improvement opportunities.
Build and maintain supporting AI program tooling, including dashboards, reporting, automations, integrations, agentic workflows, connectors, and MCP servers.
Maintain governance artefacts, audit-ready documentation, evidence packs, and lifecycle records to support enterprise AI compliance.
Contribute to the development of a well-governed, scalable AI ecosystem that enables innovation while meeting security, privacy, and compliance requirements.

What You'll Bring

Demonstrable experience in governance, risk and compliance, business analysis, operations, program delivery, or a similar enterprise environment.
Proven ability to translate ambiguous business requirements into clear deliverables, success metrics, and actionable plans.
Strong experience managing operational workflows, intake processes, SLA tracking, and cross-functional delivery using tools such as Jira, Smartsheet, or equivalent platforms.
Working knowledge of governance and control frameworks, including privacy, security, data classification, access management, change control, and vendor risk.
Experience coordinating testing, user acceptance testing (UAT), and structured evaluation activities for technical solutions.
Strong analytical and reporting skills, with the ability to interpret usage, cost, and performance metrics and communicate findings to both technical and non-technical audiences.
Working knowledge of Generative AI concepts, including agents, prompting, function calling, RAG, and enterprise AI platforms such as Microsoft Copilot, OpenAI/ChatGPT, Claude, Gemini, Azure AI Foundry, and AWS Bedrock.
Proficiency in Python and/or JavaScript/Node.js, with the ability to develop and maintain dashboards, automations, and integrations.
Hands-on experience configuring enterprise AI platforms, connectors, agents, workflows, MCP servers, and related integrations.
Excellent stakeholder management skills with the ability to collaborate effectively across Security, Legal, Architecture, Engineering, and business teams.
Exceptional attention to detail with experience producing governance documentation, audit evidence, executive reporting, and risk records.

Qualifications

AI related course (desirable)

Desirable

Experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel).
Familiarity with Responsible AI frameworks or regulatory landscapes (e.g., NIST AI RMF, EU AI Act).
Exposure to AI cost management or usage optimisation practices.
Experience with multi-agent systems, observability tools, or AI evaluation frameworks.
Knowledge of API architecture patterns or multi-tenant system design.

How You'll Grow

Gain exposure to cutting-edge enterprise AI technologies, platforms, and governance frameworks at scale.
Play a key role in shaping and operationalising Light & Wonder's AI strategy and adoption roadmap.
Develop expertise in AI governance, tool evaluation, AI operations, automation, and agentic workflows while partnering with senior leaders across the business.

What can we offer you?

Annual performance bonus
25 days' holiday plus bank holidays
Hybrid working (3 days a week in the office)
1 day paid leave to work on charitable projects
1 day paid for personal celebration e.g. birthdays
Half Day for Health (encouraging you to take time away for you & your wellbeing)
Up to 8% employer pension contributions
A reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
Remote GP Access
Private Medical Insurance
Elective Benefits: Tastecard/ Travel/Dental Insurance/ Give As You Earn
Study Support
Employee Assistance Programme (EAP)

Light & Wonder are an Equal Opportunity Employer and encourage applications from all walks of life regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you are invited to an interview, please let us know if there are any reasonable adjustments, we can make to the recruitment process that will enable you to perform to the best of your ability.

Apply Now

Refine Your Search

senior operations analyst jobs in tottenham, gtl

AI Analyst

Service Desk Ops Manager

Business Analysts — All Levels - UK Wide

Graduate Business Analyst | London

Head of IT

Business Process and Operations Analyst

Training and Support SME (Military)

PMO Analyst (Scheme and Technology Delivery)

Senior Analyst (Digital & Transformation Consulting)

Senior Service Analyst, Workforce Management (WFM)

Business Analyst

Business Analyst - Onboarding

Junior Cyber Risk and Assurance Analyst

Senior Analyst - BCG Vantage, Transform

Service Desk Manager

Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)

Operational Innovations Senior Analyst

KYC Client Onboarding Analyst

Senior Business Analyst

Senior DB Reinsurance Operations Analyst

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