Cafe team leader Work, Jobs in Tottenham Green, Gtl (with Salaries)

Team Leader (Swim Centre, Café & Administration)
First Swim —Twickenham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Kitchen Lead / Experienced Café Chef
Kayan Cafe Group Ltd —Hemel Hempstead Town
- £12.71 - £17.00 an hour
- Part-time
- Cooking
- English
- In-person
- Employee discount
- Flexible schedule
Quick apply
Lead Barista
68 Street Coffee —Ashford
- £14.00 - £15.50 an hour
- Full-time
- Serving
- In-person
- Café
Quick apply
Catering Team Leader
Grounded Kent —Swanscombe
- From £13.50 an hour
- 8 hour shift
- Serving
- Hospitality
- English
- Employee discount
Quick apply
Costa - Team Leader - Costa
Compass Group —Dartford
- £14.20 an hour
- Full-time
- Customer service
- Supervising experience
- Café
13h
Shift Lead | Elephant and Castle
Blank Street —London
- Weekend availability
- Hospitality
- Customer service
- Café
Quick apply
Shift Lead | Westfield White City
Blank Street —London
- Weekend availability
- Hospitality
- Customer service
- Café
Quick apply

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Team Leader (Swim Centre, Café & Administration)

First Swim
Twickenham

Quick apply

Job details

Full-time
£30,000 - £31,000 a year

Qualifications

Hospitality
Management
Customer service
Supervising experience
Leadership
Teaching

Full job description

Team Leader (Swim Centre, Café & Administration)

Locations: TW1 (Twickenham) & W4 (Chiswick)
Full-time: 40 hours per week (including weekends)

We are looking for a proactive, hands-on Team Leader to support the smooth running of our busy swim centres and café operations across Twickenham and Chiswick.

This is a varied role combining front-of-house leadership, customer service, administration, and operational support.

You will play a key role in maintaining high standards across both sites, ensuring an excellent customer experience, consistent operations, and the smooth day-to-day running of the centres.

There is also the opportunity to develop into swim teaching duties if qualified or interested.

About Us

We are dedicated baby, toddler, and children’s swim centres in Twickenham and Chiswick.

Our focus is on creating a safe, supportive, and enjoyable environment where children can build confidence in the water and families feel at ease. Alongside our swim programmes, we operate on-site cafés providing a members-only space to relax.

We pride ourselves on delivering high-quality lessons, excellent customer service, and a warm, family-friendly environment.

Key ResponsibilitiesLeadership & Customer Service

Lead, support, and motivate the Front of House team
Deliver excellent customer service across café and swim centre environments
Provide operational cover in the absence of the Operations Manager
Coach and train team members to maintain high standards
Handle escalated customer enquiries and resolve issues professionally
Ensure consistent service delivery across both TW1 and W4 sites

Operations & Facilities

Oversee daily handovers and ensure key tasks are completed
Maintain cleanliness, safety, and presentation standards
Support stock control, ordering, and waste reduction
Ensure full compliance with health & safety and PSOP procedures
Support poolside operations when required

Administration & Systems

Manage customer bookings, amendments, cancellations, and payments
Maintain accurate records across booking and scheduling systems
Support general administrative tasks across both sites
Monitor and update operational logs and reporting as required
Assist with communication between teams and management
Ensure systems and processes are followed consistently across locations

Swim Teaching (Desirable)

Swim teaching experience or qualifications are beneficial but not essential
Opportunity to deliver swim teaching sessions (minimum 1 shift per week if qualified)
Full training can be provided for suitable candidates
Support lesson delivery and provide cover where needed

About You

We’re looking for someone who:

Enjoys working with people and delivering excellent customer experiences
Has experience leading or supervising a team
Is confident managing both people and administrative tasks
Is organised, reliable, and detail-focused
Stays calm and professional in a busy environment
Takes ownership and works independently when needed
Leads by example with a hands-on approach
Is flexible and responsive to business needs
Has an interest in swim teaching or learning new skills (desirable)

What We Offer

£30,000 – £31,000 salary
Additional pay available for swim teaching shifts and qualifications
Supportive, friendly, family-run working environment
Varied role across operations, café, admin, and swim centre support
Opportunity for training and progression
Real impact on customer experience and site performance
On-site café with drinks and snacks available

If this sounds like you, we look forward to hearing from you!

Job Type: Full-time

Pay: £30,000.00-£31,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

cafe team leader jobs in tottenham green, gtl

Team Leader (Swim Centre, Café & Administration)

Kitchen Lead / Experienced Café Chef

Lead Barista

Catering Team Leader

Costa - Team Leader - Costa

Shift Lead | Elephant and Castle

Shift Lead | Westfield White City

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