Capacity manager Work, Jobs in Totton, Ham (with Salaries)

Service Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £28,571 - £38,171 a year
- Overtime
- In-person
- Communication skills
- Mechanical knowledge
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Resource Manager
Roke —Romsey
- Full-time
- Data analysis skills
- Recruiting
- Organisational skills
Digital Impact Leader
Youth Options —Eastleigh
- £32,448 - £34,476 a year
- Part-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Senior Rehabilitation Case Manager - Salisbury
Proclaim Care Limited —Salisbury
- £52,000 - £55,000 a year
- Full-time
- Continuous improvement
- Case management
- Travel
- Annual leave
- Work from home
Senior Administrative Officer
Wiltshire Council —Salisbury
- £27,254 - £28,598 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
1d
Regional Operations Manager
Averna —Christchurch
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Team management
- Flexible schedule
Quick apply
Resource Manager
Roke Manor Research Limited —Romsey
- Data analysis skills
- Recruiting
- Organisational skills
Senior Manager Third Party Commercial Management
SubCom —Romsey
- Full-time
- Remote
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Client Care Lead - Home Care
Right at Home Solent & Southampton —Fareham
- Organisational skills
- Leadership
- Communication skills
Quick apply
Regional Operations Manager
Evri —Southampton
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
9d
Hotel Manager
Premier Inn —Salisbury
- £38,750 - £40,750 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
11d
Deputy General Manager
Cams Hall Estate Golf and Country Club —Fareham
- £36,000 - £40,000 a year
- Weekend availability
- Customer service
- Team management
- Guest services
- Free parking
- Employee assistance programme
Quality and Ops Lead - Respite
Southampton City Council —Southampton
- £43,150 - £47,664 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
8d
Product File Assistant
APP Wholesale Ltd —Waterlooville
- Part-time
- Hybrid work
- Data entry
- Organisational skills
- Communication skills
Quick apply
Bed Manager - Neurosciences
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Communication skills
- Hospital experience
- Time management
- Annual leave
- Employee discount
8d
Senior Knowledge Exchange and Enterprise Fellow: (Knowledge Mobilisation & Community Connector)
University of Southampton —Southampton
- £46,049 - £58,225 a year
- Part-time
- University
- Communication skills
Supervisor
Unitmovements Ltd —Southampton
- £13.50 an hour
- Full-time
- Heavy lifting
- Computer literacy
- English
- Free parking
- Health & wellbeing programme
Quick apply
3d
Manufacturing Project Manager
Leonardo UK Ltd —Southampton
- £59,400 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
- Flexible schedule
- Referral programme
Senior Resource Manager - 12 Month Fixed Term Contract
QinetiQ —Amesbury
- Up to £50,000 a year
- Temporary
- Mentoring
- Organisational skills
- Computer skills
- Employee discount
9d
Regional Operations Manager
Hermes Europe —Southampton
- £45,000 - £50,500 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
9d

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Service Advisor- Harwoods Southampton Audi

Harwoods Group -
Eastleigh

Quick apply

Job details

Permanent
£28,571 - £38,171 a year
9 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Driving Licence
Client engagement
Motor vehicle service advising experience
Automotive service
Customer loyalty building
Customer support
Customer interaction
Communication skills
Mechanical knowledge
Time management

Full job description

Service Advisor benefits package at Southampton Audi

Job Benefits

Basic Salary range £28,571 - £30,000 (based on experience)
Annual bonus potential of £9,600
25 days annual leave + Bank Holidays.
Company pension scheme
Employee referral programme
Working Pattern and applicable rotas
Manufacturer training
Harwoods Academy

Hours

Monday-Friday 8.00am-6.00pm

Saturdays 8.00am-12.30pm - Rota basis (paid as overtime)

JOB PURPOSE

The role of the Service Advisor is to:

Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.

Department/Business/Location:

Service

Reports to:

Aftersales Manager

Direct Reports:

N/A

KEY RESPONSIBILITIES

This Job Description is not contractual, and the content may be updated at any time.

Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.
Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.
Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.
Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.
Confidently establish an understanding agreement with the customer of the work to be carried out.
Accurately maintain the service department loading system in line with workshop capacity.
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
Understand and adhere to manufacturer service requirements.
Maintain safe working practices and abide high standards of the business.
Take on additional responsibilities as required by the business.

Skills & Requirements

Essential

Full UK driving licence.
Organised.
Smart appearance.
Confident.
Ability to excel in a team-based environment and achieve common goals.

Experience

Desirable

Service Advisor experience.

The Harwoods Way

Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.

At Harwoods, our values shape who we are and how we work:

We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work

We’re proud to partner with Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.

Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.

As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.

If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.

Job Type: Permanent

Pay: £28,571.00-£38,171.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Referral programme

Licence/Certification:

UK Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

capacity manager jobs in totton, ham

Service Advisor- Harwoods Southampton Audi

Resource Manager

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Senior Rehabilitation Case Manager - Salisbury

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Bed Manager - Neurosciences

Senior Knowledge Exchange and Enterprise Fellow: (Knowledge Mobilisation & Community Connector)

Supervisor

Manufacturing Project Manager

Senior Resource Manager - 12 Month Fixed Term Contract

Regional Operations Manager

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