Product support Work, Jobs in Totton, Ham (with Salaries)

eCommerce Executive
Green Snow Ltd. —Romsey
- £30,000 - £34,000 a year
- Full-time
- English
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
General Assistant
Showcase Cinemas —Southampton
- Part-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Operations Coordinator
Fahr Industries Ltd —Salisbury
- From £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
6d
Hire Controller
SunbeltRentals —Marchwood
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
6d
Trainee HR Manager
Odstock Medical Ltd —Salisbury
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Free parking
- Relocation assistance
Quick apply
9d
Customer Services Team Leader
Odstock Medical Ltd —Salisbury
- £29,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Relocation assistance
- Sick pay
Quick apply
13d
Procurement Assistant
Adams Morey —Southampton
- £28,500 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
1d
Social, Content & Community Lead
LeMieux Ltd —Romsey
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
Store Assistant
Aldi —Southampton
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Purchasing Assistant
The Business Supplies Group —Portsmouth
- Full-time
- Customer service
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
Service Advisor/Administrator
Adams Morey —Southampton
- £28,080 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Pantry Co-ordinator
Pilands Wood Community Association —Southampton
- £13.40 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
6d
Customer Assistant
Lidl —Southampton
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
5d
Stone Fabricator
Cristofoli International Ltd —Southampton
- £28,000 - £40,000 a year
- Full-time
- Carpentry
- Power tools
- In-person
- Free parking
Quick apply
Internal Sales- Timbco
Elliotts —Romsey
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
9d
Production Engineer
Ice Cool Servicing Ltd —Southampton
- £32,000 - £40,000 a year
- Full-time
- In-person
- Free parking
- Flexible schedule
Quick apply
3d
E-Commerce Listing Assistant
Bookends (Christchurch) Ltd —Christchurch
- From £14.50 an hour
- Part-time
- Computer skills
- In-person
- Communication skills
- Employee discount
Quick apply
6d
Travel Sales Consultant
Trailfinders —Southampton
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Junior PMO Analyst - 14m Maternity Cover
Bell Integration —Portsmouth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Southampton
- Temporary
- Customer service

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product support jobs near totton, ham

eCommerce Executive

Green Snow Ltd.
Romsey

Quick apply

Job details

Full-time
£30,000 - £34,000 a year
12 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Work from home
Private medical insurance
Employee discount
Flexible schedule
Sick pay
On-site parking

Qualifications

English
E-commerce
Digital marketing
SEO
Google Search Console
Google Analytics
Communication skills

Full job description

About Green Snow

Green Snow is an eCommerce management agency and 3PL fulfilment business based in Ower, close to Southampton and just off the M27 motorway. We work with two types of client: consumer brands who need a quality-first D2C and B2B partner, and teams, musicians or individuals with passionate audiences who want everything handled properly, from store to doorstep.

One thing that sets us apart: we run our own brands alongside our client work. The same team, at the same time. That means we understand eCommerce commercially, not just operationally.

The work we do can be high profile. We work with the likes of Team GB, Nestle & Warner Music Group, among others. In 2025 we were named Digital/eCommerce Business of the Year at the Southampton Business Success Awards. We put the customer first, and we do the right thing. People in our team care about the brands they are working with, and the customer experience is paramount.

The Role

We’re looking for someone who is genuinely curious about data - the kind of person who spots something odd in a report and can’t leave it alone until they know what caused it and what to do about it.

You’ll work within our marketing team across a portfolio of retained clients. The core of the role is owning the data and insight layer: monitoring performance across various tools including Shopify, GA4, SEO tools, heat maps and eCRM, understanding what the numbers are telling you, and turning that into clear actions. Our clients trust us to stay on top of things and flag what matters.

We use AI tools day to day - to work faster and get more from the data we have. We’d expect you to do the same. Not as a shortcut, but as a natural part of how you work to maximise your capabilities and strengths.

Key Responsibilities

Monitor client store performance across all data points including Shopify, Google tools and 3rd party tracking apps to monitor what’s changed, understanding why, and knowing what action to take.
Own the monthly reporting cycle: pull and structure performance data, build dashboards and produce clear client reports that explain the story behind the numbers.
Support SEO workstreams using SEO tools: keyword tracking, technical issues, visibility trends and the actions that follow.
Keep client stores in good health - product feed integrity, tag configuration, Search Console coverage - catching small issues before they become bigger ones.
Support new client onboarding: connecting the tool stack, running initial health checks and setting the data baseline everything else builds from.
Use Microsoft Clarity to dig into on-site behaviour - session recordings, heatmaps, drop-off points - and turn what you find into practical UX recommendations.
Manage eCRM delivery in Klaviyo - campaigns, flows, segmentation and list health - with a close eye on what the data says is working and what needs to change.
Keep client documentation up to date - audit findings, platform setups, workstream logs and backlog items.

Experience & Skills

We’re looking for someone who is comfortable with data and knows what to do with it. Most of the following should apply:

Three to five years’ experience minimum in eCommerce, digital marketing or an agency role, with a solid understanding of how D2C brands work and what drives performance.
Confident use of GA4 - not just reading dashboards, but building reports, investigating anomalies and explaining findings clearly to clients.
Hands-on experience with SEMrush or a similar platform, used for real-time monitoring and investigation, not just automated reports.
Shopify experience - comfortable in the admin and able to make straightforward configuration changes independently.
Good working knowledge of Microsoft Clarity or a comparable behavioural analytics tool, and the ability to translate what you see into actionable recommendations.
Klaviyo experience, or strong familiarity with a comparable eCRM platform - with an understanding of how flow logic and segmentation connect to revenue.
Familiarity with Google Search Console, Merchant Centre and Tag Manager.
Clear, confident written communication - you can take a complex data finding and explain it in plain English.
Able to manage multiple client workstreams at once without things slipping.

Working at Green Snow

We’re a small team, so the work is real and so is the accountability. You won’t be one of many people doing the same job — you’ll have a genuine remit, clients who know your name and direct access to the people making decisions. The work is fast paced, varied and the standards are extremely high.

Pay: £30,000.00-£34,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Flexible schedule
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Who, and why is your favourite brand with a direct to consumer offer?

Education:

Diploma of Higher Education (required)

Experience:

eCommerce: 4 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in totton, ham

eCommerce Executive

General Assistant

Operations Coordinator

Hire Controller

Trainee HR Manager

Customer Services Team Leader

Procurement Assistant

Social, Content & Community Lead

Store Assistant

Purchasing Assistant

Service Advisor/Administrator

Pantry Co-ordinator

Customer Assistant

Stone Fabricator

Internal Sales- Timbco

Production Engineer

E-Commerce Listing Assistant

Travel Sales Consultant

Junior PMO Analyst - 14m Maternity Cover

Specialist: Full-Time, Part-Time, and Part-Time Temporary

I want to receive the latest job alerts for product support in totton, ham

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