Service advisor Work, Jobs in Tuckingmill, Con (with Salaries)

Service Advisor
Hawkins Motors Ltd —St. Austell
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
6d
Customer Service Advisor
Dales Central Motors —Newquay
- £29,000 - £35,000 a year
- Full-time
- Conflict management
- In-person
Quick apply
8d
Receptionist/Service Advisor
Sevenmilestone Garage —Saint Agnes
- £12.71 - £14.50 an hour
- Full-time
- Computer literacy
- Front desk
- In-person
- Employee discount
Quick apply
Experienced Customer Service Advisor
Hawkins Motors Ltd —Penryn
- Up to £35,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Employee discount
Quick apply
Experienced Service Advisor
Hawkins Motors Ltd —Hayle
- £26,436.80 - £30,000.00 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Employee discount
Quick apply
Service Advisor - Mercedes-Benz of Truro
City West Country Ltd —Truro
- Up to £37,500 a year
- Call to connect
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Service Administrator/Advisor Apprentice
Adams Morey —St. Austell
- Full-time
- Customer service
- Data entry
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Workshop Controller
Ocean Group —Falmouth
- £35,000 - £45,000 a year
- Monday to Friday
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
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Service Advisor

Hawkins Motors Ltd -
St. Austell

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Vehicle service booking
Driving Licence
Sales
Customer service
Stakeholder liaison
Upselling
Internal department liaison
Automotive service
Customer support
Customer interaction
Communication skills
Mechanical knowledge
Add-on sales

Full job description

Service Advisor – Hawkins St Stephen (near St Austell)

We are looking for a motivated and customer-focused Service Advisor to join our team at Hawkins St Stephen, near St Austell, representing our Peugeot and Citroën brands.

As the primary liaison between our customers and the dealership’s Service Department, you will play a key role in delivering an exceptional customer experience. You will be responsible for understanding customers’ vehicle concerns, coordinating repair and maintenance work, and ensuring clear, consistent communication between customers and our technicians.

This role combines providing outstanding customer service along with technical awareness and a strong organisational ability. You will manage bookings, provide accurate estimates and updates, and ensure all work is completed efficiently and to the highest standards of customer satisfaction.

Key Responsibilities:

Customer Interaction

· Greet customers warmly and create a welcoming service environment.

· Listen to customer concerns, ask clarifying questions, and document vehicle issues accurately.

· Provide clear explanations of recommended services, repair timelines, and associated costs.

· Maintain regular communication with customers throughout the service process.

· Deliver vehicles back to customers with a full explanation of completed work.

Service Coordination

· Prepare repair orders and ensure all information is accurate and complete.

· Liaise with technicians to prioritise work and ensure timely completion.

· Review technician findings and translate technical information into customer‑friendly language.

· Monitor progress of repairs and update customers proactively.

Sales & Performance

· Recommend additional maintenance or repair services based on vehicle condition and manufacturer guidelines.

· Meet or exceed service department sales targets and customer satisfaction goals.

· Promote dealership service packages, warranties, and special offers.

Administration & Compliance

· Process payments, invoices, and vehicle health checks accurately.

· Maintain detailed service records and ensure compliance with dealership and manufacturer standards.

· Follow all safety, environmental, and data‑protection policies.

Skills & Qualifications

· Strong customer service and communication skills.

· Ability to explain technical information in a clear, friendly way.

· Good organisational and multitasking abilities.

· Basic understanding of automotive systems (training often provided).

· Proficiency with dealership management systems Edynamix and Key Loop are advantage.

· Previous experience in automotive service, retail, or hospitality is beneficial.

Personal Attributes

· Professional, approachable, and customer‑focused.

· Calm under pressure and able to handle busy service environments.

· Detail‑oriented with a commitment to accuracy.

· Team‑oriented with a positive, solution‑driven mindset.

Additional Benefits

. Competitive salary with bonus scheme

. Cafe

Benefits:

Company pension
Employee discount
On-site parking

Experience:

Customer Service: 1 year (required)

Licence/Certification:

UK Full Drivers Licence (required)

Work Location: In person

Quick apply

Refine Your Search

service advisor jobs in tuckingmill, con

Service Advisor

Customer Service Advisor

Receptionist/Service Advisor

Experienced Customer Service Advisor

Experienced Service Advisor

Service Advisor - Mercedes-Benz of Truro

Service Administrator/Advisor Apprentice

Workshop Controller

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