Medical receptionist Work, Jobs in U.k. (with Salaries)

Medical Receptionist
My-iClinic —London
- From £27,000 a year
- Part-time
- Hospitality
- Patient care
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
GP Medical Receptionist
Woodstock Medical Centre —Belfast
- From £13.20 an hour
- Part-time
- Microsoft Word
- Administrative experience
- Front desk
- Free parking
Quick apply
9d
Medical Receptionist
Loughview Medical Centre —Newtownards
- £13 an hour
- Part-time
- Customer service
- Administrative experience
- Analysis skills
- Free parking
Quick apply
4d
Medical Receptionist
Denbridge Doctors Surgery —Glasgow
- Up to £27,456 a year
- Part-time
- GP surgery experience
- Administrative experience
- In-person
- Annual leave
Quick apply
1d
Medical Receptionist
Snaith and Rawcliffe Medical Group —Goole
- From £13 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
10d
Medical Receptionist/Administrator
Islip Medical Practice —Kidlington
- £12.99 an hour
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Employee discount
Quick apply
10d
Medical Receptionist
The Charleston Surgery —Paisley
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- IT
Quick apply
3d
Medical Receptionist Temporary
The Charleston Surgery —Paisley
- From £12.71 an hour
- Temporary
- Customer service
- Administrative experience
- IT
Quick apply
2d
Medical Receptionist
Petroc Group Practice —St. Columb
- From £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
10d
Medical Receptionist
Abbey Fertility Clinic —Chester
- £23,000 - £25,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
9d
Medical Receptionist
Inverurie Medical Group —Inverurie
- £13.20 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
3d
Medical Secretary
Mount Pleasant Practice —Chepstow
- £12.80 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
3d
Medical Secretary
Petroc Group Practice —St. Columb
- £13.55 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
10d
Medical Receptionist/Telephonist in General Practice
Dr Jefferies and Partners —London
- From £24,852 a year
- Full-time
- GP surgery experience
- Organisational skills
- Front desk
- Profit sharing
Quick apply
11d
Radiotherapy Receptionist
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £25,272 a year
- Part-time
1d
Outpatient Receptionist
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £25,760 a year
- Full-time
1d
Dental Receptionist
Diamond Dental Clinic —Cookstown
- £12.21 - £16.50 an hour
- Full-time
- Customer service
- Administrative experience
- Typing
Quick apply
5d
Clinic Receptionist
Kerban Projects —Chelsea
- From £13.50 an hour
- Part-time
- Sales
- Social media management
- Computer literacy
Quick apply
Medical Secretary
Charlbury Medical Centre —Chipping Norton
- Part-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
3d
Medical Secretary
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Part-time
- Remote
- Microsoft Office
- Annual leave
2d

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Medical Receptionist

My-iClinic -
London

Quick apply

Job details

Part-time | Full-time | Part-time upon request
From £27,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Discounted or free food
Company pension
Company events
Private medical insurance
Employee discount
Transport links
On-site parking

Qualifications

Hospitality
Ophthalmology
Patient care
Organisational skills
Front desk
Communication skills
Time management

Full job description

My- IClinic is a modern, fast-growing ophthalmic clinic based in the heart of North London, focused on delivering outstanding, patient-first eye care. Family-owned and co-founded by consultant ophthalmic surgeons Mr John Bolger and Mrs Bola Odufuwa Bolger, the clinic is built on decades of clinical expertise and international recognition in advanced eye surgery and education.

Mr Bolger brings over 30 years of experience in ophthalmology and is a pioneer of micro-incision cataract surgery in the UK, while Mrs Bolger is an internationally acclaimed lecturer and respected leader in the field of ophthalmic surgery. Together, they have created a practice that blends world-class clinical standards with a genuinely supportive and collaborative team culture.

At My- IClinic, innovation, learning, and continuous improvement are part of everyday working life. The clinic embraces modern, efficient ways of working and invests in developing its people, making it an ideal environment for those starting their careers in healthcare. This is a place where you can build real skills, be part of a high-performing team, and contribute directly to improving patients’ lives through exceptional eye care.

The Opportunity

We are seeking a highly organised, compassionate, and professional Medical Receptionist to join our growing clinic team. This is a patient-facing, front-of-house role and the first point of contact for patients, visitors, and clinicians.

As Medical Receptionist, you will play a key role in delivering a welcoming, calm, and efficient experience for every patient. You will manage reception duties, coordinate appointments, support patient pathways, and ensure all interactions reflect empathy, professionalism, and high standards of care. This role is ideal for someone who thrives in a busy clinical environment and takes pride in supporting patients through often sensitive and emotional healthcare decisions.

Key Responsibilities

Front of House & Patient Experience

Act as the first point of contact for patients, visitors, clinicians, and external partners.
Greet patients warmly and professionally, supporting them throughout their visit.
Maintain a clean, organised, and welcoming reception and waiting area at all times.
Handle patient enquiries, concerns, and questions with empathy, discretion, and professionalism.
Anticipate patient needs and provide reassurance to reduce anxiety and enhance confidence.
Open and close the clinic in line with rota requirements.

Patient Journey & Appointment Coordination

Support patients through their journey from initial enquiry through consultation, treatment, and follow-up.
Act as a consistent point of contact, ensuring clear communication at every stage.
Coordinate appointments with clinicians, nurses, and wider teams to ensure smooth patient flow.
Ensure patients understand appointment details, preparation instructions, and aftercare guidance.
Arrange follow-up appointments, reviews, and post-treatment checks.
Track patient progress to ensure appointments and documentation are completed accurately and on time.

Reception, Administration & Clinic Operations

Book appointments and manage clinician diaries efficiently.
Process payments, refunds, and invoices accurately and sensitively.
Manage all incoming communications, including telephone, email, WhatsApp, and digital enquiries.
Maintain accurate, up-to-date, and GDPR-compliant patient records.
Scan, upload, and manage clinical and administrative documentation.
Monitor front-of-house stock levels and support daily clinic operations.
Provide administrative support to clinicians and senior staff as required.

Enquiry Management & Patient Support

Respond to patient enquiries in a timely, supportive, and professional manner.
Follow up enquiries to assist patients with booking appointments without pressure.
Re-engage previous enquiries where appropriate.
Support reporting on appointment activity and patient flow.
Encourage long-term patient relationships through excellent service and care.

Marketing & Patient Engagement Support

Assist with patient feedback, reviews, and testimonials (with consent).
Support responses to patient enquiries via social media and digital platforms in line with clinic standards.
Contribute ideas to improve patient communication and overall experience.
Support clinic events or engagement initiatives where required.

Governance & Compliance

Adhere to all clinical governance, confidentiality, and data protection requirements.
Follow clinic policies, procedures, and best practice guidelines.
Participate in training, audits, and quality improvement initiatives.
Escalate any concerns, incidents, or risks appropriately.
Maintain mandatory training and professional competencies.

Requirements

Essential

Minimum of 2 years’ experience in a patient-facing reception or front-of-house role.
Excellent verbal and written communication skills.
Confident, friendly, and emotionally intelligent communicator.
Strong organisational and multitasking skills in a fast-paced environment.
Experience managing appointment diaries.
Confident using computer systems, email, Word, Excel, and databases.
Calm, compassionate, and professional manner.
Excellent attention to detail and time management skills.
Ability to work Monday to Friday, 8:30–17:30 (40 hours), with flexibility when required.
Proactive, self-motivated, and solution-focused approach.
Team player with a flexible and adaptable mindset.
Commitment to personal development and delivering outstanding patient care.

Desirable

Experience in healthcare, clinical reception, hospitality, or high-end customer service.
Familiarity with patient pathways or consultation-based environments.
Experience using clinical systems such as Pabau CRM, Medisight, or OpenEyes ERM.
Strong problem-solving skills and ability to anticipate issues.
Experience supporting events, patient education, or promotional activity.
Interest in patient engagement, marketing, or social media.

What we offer

Private Medical Insurance post probation

Monday to Friday shift schedule

Rota shifts to support work life balance, time in lieu for additional hours worked

Pension Scheme through Nest

Social Events – Company Fun Friday’s, regular company events

Wellbeing- Organic weekly fruit, discounted treatments post probation

28 days annual leave, inclusive of bank holiday

Free On-site car parking.

Pay: From £27,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Transport links

Application question(s):

Can you confirm your commute is under 45minutes/ you would relocate closer to N12 9RY?
Can you share a brief summary of why you have applied for this role?

Work Location: In person

Quick apply

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medical receptionist jobs in u.k.