Helping hand Work, Jobs in United Kingdom (with Salaries)

Customer Service Agent
YourStride —Remote
- £25,500 a year
- Full-time
- Remote
- Customer service
- English
- Phone etiquette
- Work from home
Quick apply
1d
Warehouse Order Picker
Q RETAIL STORES LIMITED —Rotherham
- £12.71 - £13.00 an hour
- Part-time
- Forklift
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
12d
Event Crew Member
Juno Hire —London
- £17 an hour
- Overtime
- Hospitality
- Driving
- Warehouse experience
- Free parking
- Flexitime
Quick apply
3d
Customer Care Coordinator
Helping Hands —Peterborough
- £27,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Carer
Right at Home - Sutton and Mid-Surrey —Epsom
- £14.80 - £15.80 an hour
- Call to connect
- No experience needed
- Paid training
Quick apply
2d
Care Assistant
Dovehaven Care Homes —Leyland
- £13.50 an hour
- 12 hour shift
- Free parking
- Paid training
Quick apply
14d
Warehouse Operative
Connected Systems Ltd —Middlesbrough
- £28,000 a year
- Overtime
- Warehouse experience
- Free parking
- Work from home
Quick apply
Warehouse Assistant / Admin
The Flat Pack Man NI LTD —Bangor
- £15.20 an hour
- Overtime
- Customer service
- Microsoft Office
- Driving
- Free parking
- Store discount
Quick apply
4d
Production Operative- cushion manufacturing
Fine Quality Feather Co. Ltd —Frome
- £13.10 an hour
- Part-time
- No experience needed
- Warehouse experience
- In-person
Quick apply
3d
Support Worker
Walsingham Support —Port Talbot
- £13.45 an hour
- Full-time
- No experience needed
- Employee assistance programme
Quick apply
12d
Care Assistant
Helping Hands —Swansea
- £15.20 an hour
- Care plans
- Annual leave
- Referral programme
Quick apply
2d
Trainee Warehouse Operative
Albert Bartlett —Airdrie
- £14.49 an hour
- Full-time
- No experience needed
- Free parking
Quick apply
Commerce Manager
Pixory —Remote
- £45,000 - £60,000 a year
- Full-time
- Remote
- Employee discount
Quick apply
3d
Mental Health Full Time Support Worker
Gateway —Inverness
- £13.45 - £14.00 an hour
- Part-time
- Care experience
- English
- In-person
Quick apply
3d
Retail Sales Assistant
Blue Peak Ventures Limited —Romford
- £14 - £17 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
Part-Time Recruiter – Supported Living
YorHealth —Wolverhampton
- Up to £32,000 a year
- Part-time
- Sales
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
1d
Childcare Assistant
Virgin Active —London
- £13.01 an hour
- Part-time
- Childcare
- Working with children
- Communication skills
- Annual leave
- Employee discount
11d
Healthcare Assistant
CHD Living —Bagshot
- From £13.25 an hour
- Full-time
- English
- In-person
- Care plans
- Store discount
- Health & wellbeing programme
Quick apply
1d
Team Member - Nights
KP Snacks —Billingham
- £23,939.37 a year
- Weekend availability
- Employee discount
Quick apply
1d

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Customer Service Agent

YourStride
Remote

Quick apply

Job details

Full-time
£25,500 a year
1 day ago

Benefits

Company pension
Work from home

Qualifications

Customer service
English
Phone etiquette
Communication skills

Full job description

The Role

You will help create a world in which people can age without limits by helping our customers get the most from their YourStride Watch.

You will be the first port of call for prospective and existing customers, ensuring they are delighted with the service. You will be talking to them over the phone, via email and via webchat, supporting them through any queries they might have. By being the trusted voice of the company you will empower every older person to be more independent and give their families peace of mind.

You will have an impact from day one and help shape the future of what it means to grow old.

A typical day might involve;

Supporting customers and their families to get the most out of our service
Taking new orders over the phone and ensuring we have the necessary details to provide a safe and secure service for them
Troubleshooting complex technical queries with a customer
Answering questions from people interested in trying the service
Working with our tight knit and supportive customer success
Regular collaboration with your line manager to support continuous improvement
Daily meetings with the team to discuss progress and improvements to our work

We work with an omnichannel approach so although our work is primarily phone based we also use email and chat to deliver our best-in-class customer experience.

We are seeking a competent, passionate and empathetic customer service agent to provide the high level of service our customers have come to expect. YourStride saves lives daily so being able to support our customers makes it highly rewarding work.

The Company

YourStride is changing the lives of thousands of people all over the country helping them to age without limits. We do this with an industry leading discreet smartwatch that enables the wearer to get help from a 24/7 monitoring team, wherever they are in the country. We help people to keep their freedom so they can be more sociable, climb mountains or go anywhere! By being on hand we currently save a life every 24 hours.

Older people hate how traditional red button alarms make them feel. They are stigmatising and their limited range makes people feel trapped in their homes. There are 2 million people using these systems in the UK. They have suffered the consequences of a lack of innovation in the market since the mid-eighties and we are changing things up!

What we're looking for:

Empathy and communication: You’re a great listener and explain things concisely and clearly, especially to older or vulnerable people.
Problem-solving mindset: You stay calm under pressure, follow processes carefully, and resolve technical issues with confidence.
Growth-oriented: You take feedback well, learn quickly, and adapt in a fast-moving environment
Tech proficiency: You’re confident using digital tools including a range of software and ideally experience using CRMs.
Positive attitude: You have a can-do, upbeat and motivated approach that energises those around you.

Requirements

Eligible to work in the UK
Hours of 9am - 5:30pm, Monday-Friday
To work from home in the UK in a safe, private and distraction free environment
A solid internet connection (download speed - 10mbps; upload speed - 3 mbps).

What we Offer

Fully remote setup with a MacBook Air
30 days of holiday to rest and recharge
£25,500 starting salary + pension
A mission-led startup where your work saves lives every day
A warm, inclusive team that’s got your back
Rapid development and growth opportunities

The Process

Simple profile matching from us - assessing your application against the role
A 10 minute written exercise so that we can see your communication skills
A short phone call where we can both find out a bit more about each other
A 45 minute in person or video call interview.

This process should take around two to four weeks, depending on diaries.

We’re proud to be an equal opportunity employer and we value diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Type: Full-time

Pay: £25,500 per year

Benefits:

Company pension
Work from home (fully remote)
Regular weekday working hours

Schedule:

Day shift
Monday to Friday

Work authorisation:

United Kingdom (required)

Job Type: Full-time

Pay: £25,500.00 per year

Benefits:

Company pension
Work from home

Application question(s):

Did you include a personalised Cover Letter?

Experience:

phone based customer service: 1 year (required)

Work Location: Remote

Quick apply

Refine Your Search

helping hand jobs in united kingdom

Customer Service Agent

Warehouse Order Picker

Event Crew Member

Customer Care Coordinator

Carer

Care Assistant

Warehouse Operative

Warehouse Assistant / Admin

Production Operative- cushion manufacturing

Support Worker

Care Assistant

Trainee Warehouse Operative

Commerce Manager

Mental Health Full Time Support Worker

Retail Sales Assistant

Customer Resolutions Advisor

Part-Time Recruiter – Supported Living

Childcare Assistant

Healthcare Assistant

Team Member - Nights

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