Workforce manager Work, Jobs in United Kingdom (with Salaries)

General Manager, International
PSI Services LLC —Remote
- £255,000 - £320,000 a year
- Remote
- Management
- Master's degree
- Business development
- Annual leave
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Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
NDAO - Workforce Coordination Manager
Police Digital Service —Remote
- £60,000 a year
- Remote
- Travel
- Human resources
- Recruiting
4d
Program Manager – Global Workforce Solutions
HeadFirst B.V. —London
- £5,000 - £8,000 a month
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Continuous improvement
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Volunteering Partnerships and Implementation Manager
Alzheimer's Society —Remote
- £50,898 - £56,553 a year
- Team management
- Travel
- In-person
10d
Client Implementation Manager (Homebased)
Health Partners —Remote
- Up to £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
2d
Internal Communications Manager
United Response —Remote
- £40,000 a year
- Full-time
- Remote
- SharePoint
- Training & development
- Communication skills
- Annual leave
- Sick pay
8d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Campus Accommodation and Amenities Mobilisation Manager
Sizewell C —Leiston
- £70,000 - £80,000 a year
- Full-time
- Customer service
- Communication skills
Client Relationship Manager
Matrix —Wales
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
International Programme Manager
ISO Japan International Training and Workforce Services —London
- £5,000 - £5,800 a month
- Full-time
- Data analysis skills
- English
- Analysis skills
- Free parking
- Sick pay
Quick apply
13d
Service Improvement Manager
Leonard Cheshire —Cheltenham
- £55,597 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Talent Development Manager
CITY ELECTRICAL FACTORS LTD —Reading
- Up to £80,000 a year
- Full-time
- Team management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Team Manager - Implementation Services
Veeva Systems —Remote
- Full-time
- Remote
- Team management
- Travel
- In-person
- Work from home
Connected Person's Team Manager
Conwy County Borough Council —Colwyn Bay
- £45,091 - £48,226 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Leadership
- Employee assistance programme
- Employee discount
11d
Transformation Change Manager
Parliamentary and Health Service Ombudsman —Manchester
- £49,325 a year
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Annual leave
- Employee assistance programme
4d
CX Workforce Management Manager - Melio
Xero —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Team management
- Business
- Annual leave
Change Manager (Organisational Change) - 3 Positions Available
East Lothian Council —Haddington
- £26.09 - £29.14 an hour
- Call to connect
- Hybrid work
- Travel
- In-person
- Work from home
8d
Senior Manager, Workforce Planning & Data Analytics
Avantor —Remote
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics

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General Manager, International

PSI Services LLC -
Remote

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Job details

Permanent
£255,000 - £320,000 a year

Benefits

Annual leave

Qualifications

Cost management
Financial forecasting
Succession planning
Pricing
Management
Senior management experience
Cost control
Master's degree
Business development
Stakeholder coordination
Budget planning
Partnership building
Decision making
Risk management
Overseeing budgeting and forecasting
Relationship management
Operational strategy development
Business strategy and management experience
Cross-functional collaboration
Business
Leadership
Growth strategy
Stakeholder management

Full job description

Title: General Manager, International

Compensation: $255K - $320k base, 30% target bonus

Location: US Remote

Job Description

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

ABOUT ETS SOLUTIONS

ETS Solutions brings together assessment, credentialing, learning, workforce, and technology capabilities to help organizations, institutions, professionals, and learners demonstrate skills, advance opportunity, and achieve measurable outcomes. As part of ETS, ETS Solutions supports customers across education, workforce, certification, licensure, language learning, and other high-stakes assessment markets.

About the Role

The General Manager – International is an executive leader responsible for leading all global lines of business across ETSS, with full profit and loss (P&L) ownership for international performance, growth, and strategic execution. This role owns the international operating model across markets, regions, products, customers, and delivery channels, ensuring each line of business contributes to sustainable revenue growth, margin expansion, customer impact, and long-term market leadership.

This is a critical enterprise leadership position with direct accountability for international revenue, bookings, profitability, market expansion, operational execution, and organizational performance. The General Manager – International will partner closely with ETSS leadership, BU leaders, Sales, Product, Marketing, Finance, Legal, Technology, Operations, and regional teams to align global strategy, prioritize investments, strengthen customer and partner relationships, and deliver consistent performance across all international lines of business.

Role Responsibilities

Key Responsibilities

Lead all global lines of business across ETSS, with full ownership of international revenue, bookings, profitability, operating margin, cost discipline, and cash performance
Set and execute the international growth strategy across regions, markets, customer segments, products, delivery models, and routes to market
Establish annual operating plans, budgets, forecasts, investment priorities, and performance targets that support enterprise goals and regional market realities
Drive disciplined P&L management, including revenue acceleration, margin expansion, pricing discipline, cost optimization, and resource allocation across international businesses
Align regional and line-of-business leaders around clear commercial priorities, execution plans, customer outcomes, and measurable performance expectations
Build and deepen relationships with strategic customers, government agencies, institutions, channel partners, alliance partners, and market influencers across international markets
Identify and prioritize market expansion opportunities, including new geographies, customer segments, product extensions, partnerships, acquisitions, and scalable delivery models
Partner with Product, Technology, Operations, Finance, Legal, Compliance, and Marketing to localize offerings, improve delivery performance, manage risk, and strengthen competitive positioning
Ensure international operations meet high standards for compliance, data privacy, service quality, customer experience, operational resilience, and regulatory alignment
Build, develop, and retain a high-performing global leadership team with strong accountability, succession planning, cross-market collaboration, and execution discipline

Leadership Competencies

Global Commercial Strategy and Market Expansion
Full P&L Ownership and Financial Discipline
International Business Leadership Across Multiple Lines of Business
Customer, Partner, and Market Stakeholder Engagement
Cross-Cultural Leadership and Regional Execution
Enterprise Influence, Executive Presence, and Decision-Making
Operational Excellence, Risk Management, and Scalable Growth

Knowledge, Skills and Experience Requirements

Qualifications

15+ years of progressive commercial, general management, international business, regional leadership, or multi-line-of-business leadership experience
Proven track record of owning and delivering full P&L performance, including revenue growth, bookings, margin expansion, cost management, and operational execution
Experience leading international or global businesses across multiple regions, markets, products, customer segments, and delivery models
Strong understanding of global go-to-market strategy, regional market dynamics, cross-border operations, pricing, channel strategy, partnerships, compliance, and customer delivery
Demonstrated ability to lead geographically distributed teams, align regional and functional leaders, and drive execution across Sales, Product, Marketing, Finance, Legal, Compliance, Technology, and Operations
Experience managing growth, transformation, integration, or scaling initiatives across complex international environments
Preferred: MBA, advanced degree, or equivalent executive-level experience in global business leadership

Key Performance Indicators (KPIs)

International revenue growth, bookings, and profitability across all ETSS global lines of business
Operating margin performance, cost discipline, and cash contribution
Regional and line-of-business performance against annual operating plan, budget, and forecast
Pipeline growth, win rate, renewal performance, and customer expansion across international markets
Market expansion progress, including new geographies, segments, partnerships, and scalable growth initiatives
Customer satisfaction, retention, service quality, and delivery performance across global markets
Operational resilience, compliance performance, data privacy alignment, and risk management effectiveness
Employee engagement, leadership bench strength, succession readiness, and organizational scalability across international teams

ETS is mission driven and action oriented

We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

workforce manager jobs in united kingdom

General Manager, International

Manager of Dedicated Implementations - EMEA

NDAO - Workforce Coordination Manager

Program Manager – Global Workforce Solutions

Volunteering Partnerships and Implementation Manager

Client Implementation Manager (Homebased)

Internal Communications Manager

Contact Centre Operations Manager

Campus Accommodation and Amenities Mobilisation Manager

Client Relationship Manager

International Programme Manager

Service Improvement Manager

Talent Development Manager

Team Manager - Implementation Services

Connected Person's Team Manager

Transformation Change Manager

CX Workforce Management Manager - Melio

Change Manager (Organisational Change) - 3 Positions Available

Senior Manager, Workforce Planning & Data Analytics

Customer Operations Support Manager

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