Site agent Work, Jobs in Upminster, Gtl (with Salaries)

Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
14d
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
1d
Ramp Agent
Biggin Hill Airport Ltd —Westerham
- From £28,980 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Installation Support Agent
Flatpay —London
- English
- IT
- In-person
Quick apply
Site Agent
Kier Group —Chatham
- Full-time
- Travel
- Contracts
- In-person
- Flexible schedule
Property & Short-Term Lets Administrator
Vale Property Group —Beckenham
- £11,544 - £28,860 a year
- Part-time
- Hospitality
- Social media management
- Travel
- Free parking
Quick apply
2d
Freight Forwarder
JAGER FREIGHT LTD —Grays
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
14d
Gardener – New Build Property Maintenance
Core Maintenance —Grays
- £26,436.80 - £30,000.00 a year
- Temporary
- Maintenance
- Communication skills
Quick apply
Field Agent / Warrant Officer
Resolvecall —Bromley
- £28,157.09 - £43,857.09 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Experience Executive
Ligentia —Romford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operator, Warehouse
Baxter —Croydon
- Monday to Friday
- Microsoft Outlook
- Microsoft Office
- Warehouse experience
2d
AI Agent Operations Specialist (FTE 60%)
Delfa AI —London
- APIs
- AI
Quick apply
12d
Estates Manager
Churchill Retirement PLC —Hornchurch
- £10,714 a year
- Customer service
- Computer literacy
- Microsoft Office
8d
Trainee Construction Project Manager
Baily Garner —London
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
Site Reliability Engineer (EU/UK Based - Remote)
Duvo Inc —London
- £110,000 - £250,000 a year
- Full-time
- Remote
- System design
- APIs
- AI
Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Assistant Property Manager (with Maintenance Experience)
Tulip Hotels & Real Estate Ltd —Canary Wharf
- £24,420.00 - £35,177.62 a year
- Full-time
- Maintenance
- Microsoft Office
- Driving
Quick apply
5d
Weekend Porter - London, E1W
Encore —London
- £18,716 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Customer Support - Manager, LONDON
nsave —London
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
Sub Agent
Skanska —Thurrock
- Engineering
- Construction
- Bereavement leave

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site agent jobs near upminster, gtl

Customer Service Agent

Mr Lender -
Loughton

Quick apply

Job details

Full-time
14 days ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Company events
Private medical insurance
Gym membership
Referral programme
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance
Referral programme

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in upminster, gtl

Customer Service Agent

Ramp Agent

Ramp Agent

Installation Support Agent

Site Agent

Property & Short-Term Lets Administrator

Freight Forwarder

Gardener – New Build Property Maintenance

Field Agent / Warrant Officer

Customer Experience Executive

Operator, Warehouse

AI Agent Operations Specialist (FTE 60%)

Estates Manager

Trainee Construction Project Manager

Site Reliability Engineer (EU/UK Based - Remote)

Guest Services Agent

Assistant Property Manager (with Maintenance Experience)

Weekend Porter - London, E1W

Customer Support - Manager, LONDON

Sub Agent

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