Customer experience specialist Work, Jobs in Uppingham, Lec (with Salaries)

Customer Operations Specialist
Frimpeks Ltd —Market Harborough
- £27,000 - £31,000 a year
- Full-time
- Sales
- ERP systems
- In-person
- Free parking
- Annual leave
Quick apply
Contact Centre Specialist
The Lettings Hub —Peterborough
- From £26,780 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- English
- Free parking
- Work from home
Quick apply
13d
Customer Service Representative - Peterborough
Diligenta —Peterborough
- From £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
11d
Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
6d
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
12d
Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
3d
Sales Assistant
Jollyes Pets —Peterborough
- £8.43 - £12.71 an hour
- Part-time
Quick apply
Middle & Back Office Vendor and Licensing Specialist
RS Group —Corby
- Remote
- Contracts
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Insurance Consultant/Insurance Broker
Arcadian Group Limited —Peterborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Referral programme
Quick apply
10d
Admissions Adviser
The Bedford College Group —Kettering
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
4d
Mobile bin cleaning specialist
WashABin ltd —Peterborough
- £12.71 - £12.81 an hour
- Part-time
- Customer service
- English
- Communication skills
- Flexible schedule
Quick apply
Senior Customer Service Advisor
Barclays —Peterborough
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
12d
Customer Service Advisor
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Channel Development Manager
Evolving Networks Ltd —Peterborough
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
14d
People Specialist
RS Group —Corby
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
3d
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
3d
Warehouse Operative (Variable Hours)
Funbikes —Melton Mowbray
- From £13 an hour
- Forklift
- Organisational skills
- Warehouse experience
- Free parking
- Store discount
Quick apply
Servicing Account Handler
County Insurance Services Ltd —Melton Mowbray
- £35,000 - £39,000 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d

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customer experience specialist jobs near uppingham, lec

Customer Operations Specialist

Frimpeks Ltd
Market Harborough

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Annual leave
On-site parking

Qualifications

Sales
SAP
Supply chain
ERP systems
Oracle EBS
Customer relationship management
Communication skills

Full job description

Job Opportunity: Customer Operations Specialist

Location: Market Harborough, UK Contract Type: Full-time (Monday – Friday, 9:00 am – 5:00 pm) - On site

About Frimpeks Ltd

Frimpeks Ltd is a leading global manufacturer of high-quality label stock. Operating from our state-of-the-art slitting facility in Market Harborough, we supply essential raw materials to the label conversion sector across the UK. We pride ourselves on precision, reliability, and our commitment to supporting our customers' continued growth.

The Role

We are looking for a proactive Customer Operations Specialist to join our team. This is not a standard "customer service" desk role. We are looking for an individual who will take ownership of the customer journey—acting as the essential link between our production floor, our field-based sales team, and our clients.

You will be the internal eyes and ears for Frimpeks. Your mission is to ensure our customers are kept ahead of the curve. By monitoring production schedules and supply chain flows, you will anticipate potential challenges and communicate solutions before they become issues.

Key Responsibilities

Sales Team Partnership: Act as the primary office-based partner to our field-based Sales Managers, providing them with the real-time information they need to effectively manage client relationships whilst out on the road.
Proactive Account Management: Manage a portfolio of label converter accounts, taking responsibility for the full order lifecycle from initial inquiry to final delivery.
Logistics Management: Oversee the coordination of orders, including both domestic distribution and international export shipments, ensuring all documentation and compliance requirements are met.
Strategic Communication: Head off potential issues by identifying production or supply chain delays early and communicating them to customers with clear, solutions-focused updates.
Expectation Management: Act as an internal advocate for the customer whilst balancing the realities of production lead times and manufacturing capacity.
Cross-Functional Collaboration: Work closely with the production and logistics teams to gather real-time data, ensuring all departments are aligned on customer needs.

What We Are Looking For

A Proactive Mindset: You don’t wait for the phone to ring. You monitor the progress of orders and flag potential bottlenecks to the sales team early.
Shipping Experience: Ideally, you possess experience in both domestic shipping and export order fulfilment. You understand the complexities of logistics, and while this is a key preference, we are happy to provide training for the right candidate who otherwise demonstrates the right aptitude and fit for our team.
Collaborative Spirit: You thrive on working in tandem with field-based colleagues. You understand that your communication is what allows our sales team to maintain their credibility when visiting clients.
Clear Communication: Excellent verbal and written skills. You can translate technical production updates into clear, reassuring information for our customers.
Organisational Excellence: You are adept at juggling multiple orders and data points without dropping the ball.
Industry Interest: Previous experience in manufacturing, print, packaging, or supply chain coordination is a distinct advantage, though a willingness to learn our specific product range is essential.

Benefits

Working Hours: Monday – Friday, 9:00 am – 5:00 pm.
Annual Leave: 25 days’ holiday plus bank holidays.
Environment: A professional, supportive, and fast-paced office environment based in Market Harborough.

How to Apply

To apply for this role, please submit your application directly through this job site by clicking the "Apply Now" button. Please ensure you include your CV and a brief cover letter outlining why you believe you are the right fit for this proactive role.

Frimpeks Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: £27,000.00-£31,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking

Ability to commute/relocate:

Market Harborough LE16 7QF: reliably commute or plan to relocate before starting work (required)

Experience:

Customer relationship management: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in uppingham, lec

Customer Operations Specialist

Contact Centre Specialist

Customer Service Representative - Peterborough

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Customer Contact Administrator

Account Manager and Onboarding Specialist

Customer Resolutions Specialist Claims

Customer Service Specialist

Sales Assistant

Middle & Back Office Vendor and Licensing Specialist

Insurance Consultant/Insurance Broker

Admissions Adviser

Mobile bin cleaning specialist

Senior Customer Service Advisor

Customer Service Advisor

Channel Development Manager

People Specialist

Customer Enquiry (TEAM LEADER)

Warehouse Operative (Variable Hours)

Servicing Account Handler

I want to receive the latest job alerts for customer experience specialist in uppingham, lec

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