Hotel & accommodations guest services staff Work, Jobs in Usk, Mon (with Salaries)

Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Guest Services Associate
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Casual Spa Receptionist - The Parkgate Hotel
The Celtic Collection —Cardiff
- Hotel
- Guest services
- Resort
Ground Floor - Team Member
Premier Inn —Gilwern
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
11d
Hotel Receptionist
Welcome Break —Bristol
- Up to £12.85 an hour
- Overtime
- Hotel
- Free parking
- Employee discount
11d
Night Reception Team Member - Part Time
Travelodge —Cardiff
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
11d
Hotel Night Receptionist
CWRT BLEDDYN HOTEL & SPA —Usk
- £24,420 - £26,880 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
Quick apply
11d
Reception Team Member - Part Time
Travelodge —Bristol
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
1d
Guest Service Team Member Front Office
NOVOTEL —Cardiff
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Spa Reservations Agent
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Hotel Receptionist
Alfa Holiday Group —Weston-super-Mare
- £13.45 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
5d
Guest Service Assistant
Best Western Bristol North The Gables Hotel —Wotton-under-Edge
- £26,507.80 a year
- Full-time
- Sales
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Reception - Team Member
Premier Inn —Tongwynlais
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
3d
Nights - Team Member
Premier Inn —Monmouth
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
8d
Hotel Team Member
Travelodge —Cardiff
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
15h
Customer Service Assistant - Accommodation Services
University of the West of England —Frenchay
- £24,309 - £26,707 a year
- Temporary
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
4d
Front Office Agent - Coldra Court
The Celtic Collection —Newport
- £12.72 an hour
- Hotel
- Employee discount
Casual Front Office Agent
The Celtic Collection —Newport
- £12.71 an hour
- Hotel
- Resort
Casual Guest Service Agent
Hilton —Bristol
- £12.71 an hour
- Part-time
- Hotel
- Hotel experience

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hotel & accommodations guest services staff jobs near usk, mon

Guest Relations Associate

The Celtic Collection -
Newport

Apply Now

Job details

Permanent | Full-time
£12.77 an hour

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Hospitality
Customer service
Communication skills

Full job description

JOB TITLE – Guest Relations Associate
DEPARTMENT – Guest Relations
RATE OF PAY - £12.77 per hour plus benefits!
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7

Overview
Looking for a customer service role in Newport where your communication skills really make a difference?
We’re hiring a Guest Relations Associate to join our Guest Relations team. This is a phone and email-based role, ideal for candidates from call centres, contact centres, retail customer service or office-based service roles.
You’ll handle inbound enquiries, support our guests with bookings and information, and deliver a warm, professional service every time.

What you’ll be doing
Responding to inbound calls and emails from guests
Providing clear, accurate information about our hotels, dining and facilities
Delivering a friendly, professional and helpful service on every interaction
Taking ownership of guest queries and resolving them efficiently
Creating a positive experience from the first contact to resolution

What we’re looking for
Experience in a customer service, call centre or contact centre role
Excellent verbal and written communication skills
Confidence handling a high volume of calls or enquiries
A calm, organised approach with strong attention to detail
A genuine passion for helping people

Why join us?
This is a great opportunity to use your customer service skills in a premium hospitality environment – combining the pace of a contact centre with a more personal, rewarding guest experience.

Benefits include
Career development from day one
Discounts on hotel stays, food and drink
Discounted gym & leisure membership
Free GP virtual service
24/7 wellbeing support
Pension scheme
Social events and recognition awards

Additional information
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in usk, mon

Guest Relations Associate

Customer Services Associate

Guest Services Associate

Casual Spa Receptionist - The Parkgate Hotel

Ground Floor - Team Member

Hotel Receptionist

Night Reception Team Member - Part Time

Hotel Night Receptionist

Reception Team Member - Part Time

Guest Service Team Member Front Office

Spa Reservations Agent

Hotel Receptionist

Guest Service Assistant

Reception - Team Member

Nights - Team Member

Hotel Team Member

Customer Service Assistant - Accommodation Services

Front Office Agent - Coldra Court

Casual Front Office Agent

Casual Guest Service Agent

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