Deliver Beauty, Service, and Style – Lead Our Team as a Beauty Studio Manager!
Location: Hayes Lombardy
Hours: 39hrs
Salary: 39k
The Role!
As a Salon Manager, with a senior stylist background, this role combines hands-on hair expertise with the added responsibility for team and operational leadership in a dynamic Beauty Studio environment. The studio offers a full hair salon service, as well as a wide range of services including brow and lash treatments, manicures, pedicures, lash extensions & spray tanning. We’re also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, Lash Perfect, Schwarzkopf, and Framesi – all helping us to deliver the very best professional service to our customers!
What’s in it for you?
At Superdrug, our people are our biggest strength – they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, here’s what you can expect from us:
- Competitive salary that reflects your skills and experience
- Commission on piercing services
- 28 days holiday – time to relax and recharge
- Performance bonus
- Fantastic employee discounts:
- Up to 30% off at Superdrug for you and a nominated friend
- Complimentary beauty treatments
- Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!)
- Professional in-house training from top brand partners to keep you ahead in this fast developing industry
- Wagestream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss
Key Responsibilities:
- Lead and motivate a team of stylists and beauty specialists to deliver exceptional customer service and uphold brand standards.
- Manage team performance, schedule rotas, and oversee ongoing training and development to maintain high levels of expertise and professionalism.
- Ensure all clients are warmly welcomed and leave with “That Superdrug Feeling,” handling any queries or complaints with professionalism and care.
- Promote cross-selling opportunities by encouraging the team to upsell in-store products and highlight the full range of Beauty Studio services.
- Take responsibility for stock management, including ordering, inventory control, and ensuring sufficient supplies are available to meet customer needs.
- Deliver outstanding consultations, particularly for colour services, and lead by example in customer engagement, technical service, and professional standards.
Join us and be part of a brand where you really matter.
What we’re looking for from you!!
We’re looking for a passionate, skilled, and confident leader who’s ready to take their beauty career to the next level. Here’s what we’re looking for:
- NVQ Level 3 in Hairdressing (minimum), with Level 4 desirable
- A strong background in hairdressing.
- Proven management experience, with the ability to inspire, lead, and develop a high-performing team
- Outstanding communication skills – confident in dealing with both team members and customers to create a positive, professional environment
If you're a natural leader with a love for the hair & beauty industry and a drive to deliver exceptional service, we’d love to hear from you now!
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Why Work With Us?
Join our team at Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?
Complimentary Beauty Services
An app which allows you to track your shifts and how much you're earning throughout the month and access up to 40% of your pay ahead of payday, giving you flexibility over when you get paid. It also has a whole host of other financial wellbeing features!
Team Member Discount
A fantastic discount for you & your nominated person giving you 30% off all Superdrug Own Brand products and, 10% on all other branded goods. During the year we also have friends and family events, where we increase your discount and allow you to share it!
Other Benefits
We review pay annually, with any increases taking effect from 1st January. You’ll also enjoy up to 28 days of holiday (pro-rated for part-time staff), with the option to buy or sell days, plus extra holiday the longer you stay—rising to 28 days after 3 years and 30 days after 5 years
Stream
An app which allows you to track your shifts and how much you're earning throughout the month and access up to 40% of your pay ahead of payday, giving you flexibility over when you get paid. It also has a whole host of other financial wellbeing features!
The Payroll Giving Scheme
Making it super easy to give a regular donation to a charity close to your heart, and as it’s a tax-efficient, so it costs you less to give more.
Recognition Scheme
We're proud to celebrate our teams and work that we all do. Offering internal recognition schemes and awards to thank our colleagues for everything that they do.
Regular Incentives
We love a good competition and regularly offer chances to win products from brands like Orly, Eyelash Emporium, and Studex. In-store incentives, team nights out, and other prizes are available throughout the year. You'll also have the chance to attend our annual Beauty Studio conference, where we share updates and hear from our brands, who often provide freebies!
Religious Holidays
With up to 28 days holiday for part-time roles and our bank holiday swap scheme which respects all religious holidays, there’s plenty more to discover. Check out the "Our Benefits" page for more!
Journey to Joining Our Amazing Team
1
Submit Your Application
Apply online by submitting your CV, ensuring it highlights how your experience aligns with our beauty roles.
2
Initial Screening
Our Talent Team will review your application, and if you meet the role's requirements, they will contact you to arrange a 20-minute telephone screening. This conversation will help us learn more about you and your experience.
3
Interview
If you successfully pass the telephone screening, you will be invited to a face-to-face interview with the Store Manager or Beauty Studio Manager. The interview will be held in-store and will involve a detailed discussion about your experience and expertise in Beauty or Hair.
4
Trade Test
We want to see you do what you do best! At your face-to-face interview, you will also be asked to complete a Trade Test so we can assess your practical skills and client interaction. This could be a nail, brow or hair treatment – dependant on what role you have applied for. The Talent Team will talk you through this when scheduling so you know exactly what to expect, Please note, to ensure the Trade Test runs smoothly, we ask that you bring along a friend/family member who can act as your model for this assessment.
5
Offer & Onboarding
If successful, you will receive a job offer with details about the role, salary, training, and benefits. We'll guide you through the onboarding process to ensure a smooth start into your new role.
