Back of house manager Work, Jobs in Victoria, Gtl (with Salaries)

Front of House Manager
Rapport —London
- Up to £45,000 a year
- Full-time
- Management
- Leadership
- Employee assistance programme
Back of House Manager
Mandarin Oriental Hyde Park —London
- Weekend availability
- Hotel
- Supervising experience
- Travel
- Health & wellbeing programme
- Employee assistance programme
6d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
9d
Back Of House Manager
Restaurant Associates —London
- £18.33 an hour
- Hospitality
- Organisational skills
- Leadership
- Employee discount
Hospitality Back of House Manager, Wembley Stadium
Delaware North —Wembley
- Weekend availability
- Hospitality
- Management
- English
- Flexible schedule
Back of House Manager
Mandarin Oriental Hotel Group —London
- Weekend availability
- Hotel
- Supervising experience
- Travel
- Health & wellbeing programme
- Employee assistance programme
6d
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
Front of House Manager - 6 months FTC
The Royal Horseguards —London
- £47,000 a year
- Hotel
- Analysis skills
- Guest services
- Employee discount
- Referral programme
Quick apply
9d
Assistant Back of House Manager
The Londoner Hotel —London
- Full-time
- Management
- Hotel
- Supervising experience
- Referral programme
Quick apply
Back of House Assistant Manager
The Arts Club - Back of House —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
9d
Back of House Positions
Franco's —London
- £13.96 - £20.54 an hour
- Overtime
- Restaurant
- Employee discount
- Referral programme
Quick apply
13d
Back of House Manager
The Hoxton —London
- Full-time
- Bar
- Hotel
- Restaurant
- Life insurance
Quick apply
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Back of House Positions
Wiltons —London
- £14.51 - £25.03 an hour
- Overtime
- Restaurant
- Employee discount
- Referral programme
Quick apply
13d
Project Manager
Air Charter Service —Surbiton
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Creative Director
Ragged Edge —London
- From £90,000 a year
- Hybrid work
- Life insurance
Events Manager
Searcys —London
- £36,000 a year
- Full-time
- Sales
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Grazing —London
- £65,000 a year
- Contracts
- Communication skills
- Employee discount
Assistant Manager
Eel Sushi —London
- £38,000 - £42,000 a year
- Full-time
- Restaurant management
- In-person
- Restaurant
- Store discount
- Employee discount
Quick apply
Retention Marketing Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Project management
- Employee discount

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back of house manager jobs near victoria, gtl

Front of House Manager

Rapport -
London

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Job details

Permanent | Full-time
Up to £45,000 a year

Benefits

Company pension
Employee assistance programme

Qualifications

Management
Leadership

Full job description

Step into a career‑defining opportunity as our Front of House Manager, where you’ll lead a polished, high‑performing team and shape a world‑class workplace experience. This is your chance to set the standard, driving service excellence, elevating the client journey and championing a Front of House operation that feels seamless, modern and unmistakably premium.

Reporting to the Client Services Manager, you’ll bring strategic leadership, operational oversight and a sharp eye for innovation. You’ll empower your Deputy Client Services Manager to deliver flawless day‑to‑day service while you focus on evolving the function, embracing new technologies, enhancing performance and ensuring our Front of House offering continues to meet the changing needs of a dynamic, forward‑thinking business.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs)

Salary: Up to £45,000 per annum depending on experience

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Lead and develop the Front of House team driving high performance, accountability and continuous improvement.
Maintain exceptional service standards ensuring a seamless, professional experience across all FOH functions.
Act as the operational escalation point resolving service or workflow issues with confidence and clarity.
Build trusted senior stakeholder relationships enhancing the visitor and client experience.
Oversee VIP visits and high‑profile events ensuring flawless delivery and premium service.
Use data and insights to drive improvement identifying trends, opportunities and service enhancements.
Champion innovation and new technologies adopting modern, AI‑enabled solutions to elevate FOH operations.
Collaborate across workplace services integrating with Facilities, Security and other partners to deliver a cohesive workplace experience.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
Proven leadership in workplace experience bringing strong people management and stakeholder engagement skills.
High emotional intelligence navigating complex relationships with professionalism, empathy and discretion.
Innovative and data‑driven mindset using insights, technology and new solutions to elevate service.
Commercially aware decision‑making balancing service excellence with operational efficiency.
Exceptional communication and organisation with strong problem‑solving skills and confidence engaging senior stakeholders.
Resilient, adaptable and forward‑thinking calm under pressure, committed to continuous improvement and trusted with sensitive information.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

back of house manager jobs in victoria, gtl

Front of House Manager

Back of House Manager

Customer Operations Manager

Back Of House Manager

Hospitality Back of House Manager, Wembley Stadium

Back of House Manager

Operations Manager

Front of House Manager - 6 months FTC

Assistant Back of House Manager

Back of House Assistant Manager

Back of House Positions

Back of House Manager

Guest Experience & Welcome Manager

Back of House Positions

Project Manager

Creative Director

Events Manager

Operations Manager

Assistant Manager

Retention Marketing Manager

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