Customer experience supervisor Work, Jobs in Victoria, Gtl (with Salaries)

Customer Experience Team Member
ATG Entertainment Limited —London
- £14.27 an hour
- Weekend availability
- Hospitality
- Food service
4d
Warehouse Associate Part Time 18 Hrs
Baboodle —London
- £12.71 - £14.50 an hour
- Part-time
- Google Suite
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
7h
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
8d
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
4d
Front of House Manager
Amplify Guest Services —London Bridge Station
- £43,260 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
Quick apply
7d
Retail Assistant
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
2d
Reception Supervisor - New Opening - Mayfair
The Shepherd Mayfair —London
- £32,000 a year
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
13d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
East Ham Library Supervisor 12 months Fixed Term
Newham Council —London
- £41,133 - £43,680 a year
- Part-time
- Customer service
1d
Customer Services Advisor - Maternity Cover
Fortnum & Mason —London
- Full-time
- Customer service
- Microsoft Office
13d
Supervisor
Virgin Active —London
- £15.44 an hour
- Full-time
- Employee discount
Supervisor - Harrods Knightsbridge
Hugo Boss —London
- Communication skills
8d
Retail Supervisor
Nisbets —London
- £32,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Employee discount
14d
Front of House Clinic Receptionist and/or Supervisor
D.Thomas Clinic —London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- English
- Store discount
- Employee discount
Quick apply
7d
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Supervisor - Oxford Street, London
Whittard of Chelsea —Oxford Street
- £13.60 - £14.56 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee discount
Full Time Supervisor, Amina Muaddi Boutique, Harrods
Kurt Geiger —London
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Front Desk - Guest Experience Supervisor
Marriott International, Inc —London
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
12d
Retail Team Leader
Warner Bros. Discovery —London
- £16.80 an hour
- Weekend availability
- Leadership
- Communication skills
- Employee discount
Group Operations Manager
Little Mamma Group Ltd —London
- £73,074.69 - £95,294.50 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
17h

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Customer Experience Team Member

ATG Entertainment Limited -
London

Apply Now

Job details

Full-time | Fixed term contract
£14.27 an hour
4 days ago

Qualifications

Hospitality
Food service

Full job description

Salary

£14.27 per hour
Hours

32 hours per week
Type

Fixed Term Contract - Full Time
Closing Date

22-06-2026 at 23:59
Location

Playhouse Theatre, Northumberland Avenue
London
Greater London
WC2N 5DE
- No Files

Customer Experience Team Member

You will work as part of a team of Customer Experience Team Members. You will report to the Customer Experience Manager, Supervisors and Duty Manager on shift.

This is a varied role which involves working in all areas of the front of house operation, which for the production of Cabaret involves ushering, bar service, greeting arrivals, ticket checking and food service. The role at The Playhouse theatre is in many ways, unique. This is due to the immersive nature of the production of Cabaret. Whilst in all our venues, the experience starts at the entrance for this production the show starts at the doors. From the moment our audience step inside the venue they will be in the world of the Kit Kat Club. It is the role of our team to help them navigate this journey.

Evening and weekend availability is essential for this role.

Please note, your role may involve working with children or vulnerable people.

Key Responsibilities:

Deliver an immersive, high-quality guest experience across all theatre and hospitality areas, maintaining the vision and atmosphere of Cabaret.
Welcome, engage, and assist audience members, providing accurate information and ensuring a seamless customer journey.
Proactively promote and sell food, beverages, merchandise, and packages, working to meet and exceed sales targets.
Ensure responsible service of food and alcohol while maintaining high standards of health, safety, and compliance.
Work collaboratively with colleagues, taking initiative to identify and complete tasks efficiently.
Participate in all required training to maintain role knowledge and performance standards.

Your skills, qualities, and experience

If you have most of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. All relevant training will be provided.

The essential criteria for a great member of our team is:

You understand the impact of your role on the customer experience
Experience in bar or food service environments
You thrive in a busy and ever-changing environment
You have a great work ethic and care about always delivering the highest possible standards
You communicate effectively and are an outstanding team player
You are proactive, decisive and get things done
You think creatively
You are driven by ambitious targets and ground-breaking concepts

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

THRIVE doing what we love (with passion and dynamism)
CONNECT through every act (with collaboration and kindness)
DARE to do different (with curiosity and courage)
PERFORM at our best (with customer focus and ownership)

Our Culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email [email protected] for a confidential discussion.

Closing Date

22-06-2026 at 23:59

Apply Now

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