Access manager Work, Jobs in Waddon, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- Phone etiquette
- Communication skills
16h
Student Conduct Officer (Medicine)
Imperial College London —South Kensington
- £48,246 - £55,434 a year
- Full-time
- No degree
- Annual leave
10d
Facilities Services Manager
Sodexo —London
- £70,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee assistance programme
Quick apply
12d
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Customer Experience Manager
Sainsbury's —Croydon
- From £36,450 a year
- Customer service
- Retail management
- Leadership
- Employee discount
4d
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- £45,000 a year
- Full-time
- Management
- Microsoft Office
- Continuous improvement
- Free parking
- Employee discount
Quick apply
5d
Property Management Admin and Inspection Officer
City Borough Housing Limited —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Writing skills
- Databases
- Data entry
- Work from home
Quick apply
11d
Quality and Locations Compliance Officer
Communitas Clinics —Croydon
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
5d
Head of Customer Excellence (FTC)
Benifex —London
- £77,500 - £95,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
11d
Operations Manager
Cora Health —Westminster
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Team management
- Employee discount
3d
Housing Manager
London Borough of Sutton —Sutton
- £41,251 - £45,886 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
Wellbeing Advisor
House of Commons UK Parliament —London
- £45,359 - £51,885 a year
- Full-time
- Hybrid work
- Presentation skills
- Psychology
- Conflict management
- Annual leave
6d
Senior Product Manager – Customer, Access & Identity
Centellic —London
- Full-time
- Hybrid work
- CRM software
- Product management
- Agile
- Employee assistance programme
- Gym membership
Quick apply
Business Support Officer
Cognus Limited —Wallington
- From £28,275.30 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Membership Manager
Royal College of Veterinary Surgeons —London
- Up to £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Continuous improvement
- Health & wellbeing programme
- Work from home
Quick apply
Operations Manager
CH&CO —London
- £65,000 - £70,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
14d
Resource Administrator
LSEC —London
- £27,597 - £29,154 a year
- Full-time
- University
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Market Access Manager
Theramex —London
- Remote
- Communication skills
6d
Customer Service Agent
Northgate Vehicle Hire —Croydon
- £30,143 a year
- Weekend availability
- Employee discount
Quick apply
5d
General Manager Women's Health
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £85,641 - £97,746 a year
- Full-time
- Management
- Leadership
- Marketing
5d

I want to receive the latest job alerts for access manager in waddon, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£33,262 - £36,027 a year
16 hours ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Administrative experience
Client services
Customer support
Customer interaction
Patient record updating
Phone etiquette
Communication skills

Full job description

Previous applicants need not apply

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

access manager jobs in waddon, gtl

Private Patient Administration Officer

Student Conduct Officer (Medicine)

Facilities Services Manager

Customer Service Team Lead

Customer Experience Manager

Operations Manager

Property Management Admin and Inspection Officer

Quality and Locations Compliance Officer

Head of Customer Excellence (FTC)

Operations Manager

Housing Manager

Wellbeing Advisor

Senior Product Manager – Customer, Access & Identity

Business Support Officer

Membership Manager

Operations Manager

Resource Administrator

Market Access Manager

Customer Service Agent

General Manager Women's Health

I want to receive the latest job alerts for access manager in waddon, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected