customer experience advisor Work, Jobs in wales (with Salaries)

Customer Hub Advisor
Sopra Steria —Newport
- £25,375 a year
- Hybrid work
- Organisational skills
- Annual leave
Resident Experience Advisor (Customer Service) - Bangor, North Wales
iQ Student Accomodation —Bangor
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Annual leave
Customer Service Advisor
Capital On Tap —Cardiff
- £500 - £750 a week
- Full-time
- Customer service
- Financial services
- Communication skills
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
19h
Customer Experience Advisor
Harlech Foodservice —Llanystumdwy
- £19,233.76 a year
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
2d
Retail Sales Advisor - Haverfordwest
Oak Furnitureland —Haverfordwest
- £44,650 - £49,450 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Service Advisor - Part-time
Capital On Tap —Cardiff
- £14,151 a year
- Part-time
- Customer service
- Financial services
- Communication skills
Customer Service Advisor
Transport for Wales —Penrhyndeudraeth
- £25,506 a year
- Microsoft Excel
- Customer service
- English
- Employee discount
14d
Customer Advisor - TradePoint
B&Q —Merthyr Tydfil
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
2d
Customer Contact & Library Advisor x 2
Ceredigion County Council —Lampeter
- £26,403 - £27,694 a year
- Customer service
- English
- Maths
- Employee discount
Customer Contact & Library Advisor
Ceredigion County Council —Cardigan
- £26,403 - £27,694 a year
- Customer service
- English
- Maths
- Employee discount
EE Retail Advisor
EE —Bridgend
- £13.66 an hour
- Weekend availability
- Employee discount
1d
Retail Sales Advisor - Haverfordwest 24hrs Part Time
Oak Furnitureland —Haverfordwest
- £44,650 - £49,450 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Experience Advisor | S1 | Retail Banking | Carmarthen Branch
A01 Santander UK plc —Carmarthen
- £25,000 - £31,579 a year
- Full-time
- Customer service
- Banking
Customer Sales Advisor
Halfords —Newport
- £11.95 - £13.81 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
13d
Contact Centre Agent / Customer Service Advisor
Hays —Cardiff
- £12.71 - £13.00 an hour
- Temporary
- Hybrid work
3d
Customer Experience Advisor | S1 | Retail Banking | Abergavenny Branch
A01 Santander UK plc —Abergavenny
- £25,000 - £31,579 a year
- Full-time
- Customer service
- Banking
6d
Talent Advisor
Welsh Water —Cardiff
- £42,786 - £48,912 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
5d
Customer Support Advisor
Quartix Limited —Newtown
- From £26,227.50 a year
- Full-time
- Microsoft Outlook
- Software troubleshooting
- IT
- Free parking
- Sick pay
Quick apply
Customer Experience Advisor | S1 | Retail Banking | Cardiff Queen Street Branch
A01 Santander UK plc —Cardiff
- £25,000 - £31,579 a year
- Full-time
- Customer service
- Banking
2d

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Customer Hub Advisor

Sopra Steria -
Newport

Apply Now

Job details

Fixed term contract
£25,375 a year

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Organisational skills

Full job description

Need a spring in your step and a role where no two days feel the same?

Join a friendly, fast‑paced Customer Hub team where supporting people really matters and Mondays are genuinely something to enjoy.

We’re looking for a number of Customer Hub Advisors to join a high‑performing, people‑focused team supporting major UK public sector clients. You’ll be part of a supportive environment with a strong team spirit, flexible ways of working and plenty of opportunities to build valuable experience in a role that keeps you engaged and learning.

This role offers hybrid working, with Thursdays and Fridays based in our Newport office and the rest of the week working remotely. You’ll be surrounded by colleagues who enjoy collaborating, sharing knowledge and celebrating success together through team initiatives, events and recognition. It’s a busy, rewarding role where your contribution makes a real difference and where you’ll be trusted to get stuck in, take ownership and grow your confidence.

What you’ll be doing:

Handling inbound calls, emails and live chats to support candidates and keep processes running smoothly.
Supporting candidates through application, vetting and onboarding stages.
Rescheduling interviews and coordinating activity to keep stakeholders on track.
Resolving queries efficiently and escalating more complex issues when needed.
Maintaining accurate, audit‑ready records across systems.
Supporting public sector clients while working closely with your team.

What you’ll bring:

Experience working in a contact centre environment.
Strong organisational skills with excellent attention to detail.
The ability to manage multiple tasks in a fast‑paced setting.
A flexible, positive approach to work and change.
Confidence using systems and handling customer queries.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full‑time, Fixed Term Contract (12 months).
Location: Hybrid – Newport, 2 days per week (Thursdays and Fridays).
Security Clearance Level: SC.
Internal Recruiter: Kayleigh.
Salary: £25,375 per annum.
Benefits: 25 days annual leave with the option to buy extra days, health cash plan, 4 x death in service life assurance, pension, 3 days paid volunteering, 5 days paid carers leave.

Loved reading about this job and want to know more about us?

We’re a leading provider in the UK of re‑imagined Business Support Services powered by next generation technology. We combine the full power of Sopra Steria’s Insight, Technology and Transformation capabilities to deliver positive, meaningful and long‑lasting outcomes for our clients. We’re the partner of choice for organisations who are looking to tackle the most complex problems with new solutions.
We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation

Interested? Come and Join us!

Apply Now

Refine Your Search

customer experience advisor jobs in wales

Customer Hub Advisor

Resident Experience Advisor (Customer Service) - Bangor, North Wales

Customer Service Advisor

Customer Service Advisor

Customer Experience Advisor

Retail Sales Advisor - Haverfordwest

Customer Service Advisor - Part-time

Customer Service Advisor

Customer Advisor - TradePoint

Customer Contact & Library Advisor x 2

Customer Contact & Library Advisor

EE Retail Advisor

Retail Sales Advisor - Haverfordwest 24hrs Part Time

Customer Experience Advisor | S1 | Retail Banking | Carmarthen Branch

Customer Sales Advisor

Contact Centre Agent / Customer Service Advisor

Customer Experience Advisor | S1 | Retail Banking | Abergavenny Branch

Talent Advisor

Customer Support Advisor

Customer Experience Advisor | S1 | Retail Banking | Cardiff Queen Street Branch

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