Technical account Work, Jobs in Wales (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
13d
Technical Account Manager
Delta Capita —Wrexham
- Full-time
- Hybrid work
- Financial services
Quick apply
IT Support Analyst
Magellan Aerospace —Wales
- Temporary
- Customer service
- Travel
- IT
- Free parking
Quick apply
7d
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
Finance Data Quality Analyst - FTC
AerFin —Newport
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Employee assistance programme
Quick apply
Financial Accountant
Powys Teaching Health Board —Brecon
- £50,129 - £57,365 a year
- Full-time
2d
Technical Specialist
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- University
- Bachelor's degree
- Annual leave
4d
Junior IT Support Technician
IT-Pro Support —Ruabon
- £23,000 - £25,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
Quick apply
22h
Senior Account Executive - New Business
FlyForm —Cardiff
- £80,000 - £100,000 a year
- Hybrid work
8h
Account Manager, Coronary Therapies (South Wales, Bristol & surrounding areas)
Boston Scientific —Cardiff
- Travel
- Business
- Communication skills
Assistant Chief Finance Officer
Betsi Cadwaladr University Health Board —Wrexham
- £58,379 - £65,723 a year
- Full-time
- Hybrid work
- English
- Communication skills
6d
Finance Operations Assistant (AAT Trainee)
Chetwood Bank —Wrexham
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
Quick apply
3h
IT Service Delivery Manager
ARO —Cardiff
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
3d
Casualty Director Opportunity
BBC —Cardiff
Storage and Backup Infrastructure Engineer
Sopra Steria —Newport
- Up to £40,000 a year
- Hybrid work
- Annual leave
3d
Bookkeeper at Tech-Enabled Accountancy Firm
Mazuma GB Ltd —Bridgend
- £27,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- In-person
- Free parking
- Profit sharing
Quick apply
4d
BMS Account Manager
Schneider Electric —Wales
- Full-time
- Hybrid work
- Sales
- English
- HVAC
- Annual leave
IT Manager
United Petfood Group —Llangadog
- Computer Science
- English
- Programmable logic controllers
Quick apply
Finance Apprentice
Betsi Cadwaladr University Health Board —Gwynedd
- £26,300 a year
- Full-time
- English
- Communication skills
13h
Centre Manager
Protyre Autocare —Llanbadarn-fawr
- £35,000 a year
- Full-time
- Management
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
2d

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year
13 days ago

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

technical account jobs in wales

Technical Support Engineer

Technical Account Manager

IT Support Analyst

Technical Support Engineer

Finance Data Quality Analyst - FTC

Financial Accountant

Technical Specialist

Junior IT Support Technician

Senior Account Executive - New Business

Account Manager, Coronary Therapies (South Wales, Bristol & surrounding areas)

Assistant Chief Finance Officer

Finance Operations Assistant (AAT Trainee)

IT Service Delivery Manager

Casualty Director Opportunity

Storage and Backup Infrastructure Engineer

Bookkeeper at Tech-Enabled Accountancy Firm

BMS Account Manager

IT Manager

Finance Apprentice

Centre Manager

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