transaction processing Work, Jobs in wales (with Salaries)

Disputes Officer
Capital On Tap —Cardiff
- £500 - £750 a week
Finance Administrator
Purple Moose Brewery Ltd —Porthmadog
- £15.77 - £16.41 an hour
- Part-time
- Microsoft Excel
- Analysis skills
- In-person
- Employee discount
Quick apply
5d
Legal Assistant (Residential Property)
Howells Legal Limited —Newport
- Full-time
- Microsoft Word
- Customer service
- Word processing
- Annual leave
- Referral programme
Quick apply
Finance Generalist
Morgan Advanced Materials —Swansea
- ERP systems
- Bachelor's degree
- Accounting
Accounts Executive
DKS Ltd —Bridgend
- £29,120 - £35,360 a year
- Full-time
- Microsoft Excel
- Financial services
- In-person
Quick apply
14d
Finance Admin
BRC Jobs —Bridgend
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
Senior Accounts Payable Supervisor
ClwydAlyn Housing —St. Asaph
- £40,990 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Customer Support Administrator
Tri-Wall UK Ltd —Monmouth
- £25,000 - £26,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
21h
Accounts Receivable Assistant
GreenThumb —St. Asaph
- £25,500 - £26,000 a year
- Full-time
- Customer service
- Word processing
- Employee assistance programme
- Employee discount
Quick apply
Tesco Travel Money Advisor
Travelex —Wrexham
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Business Support / Administrator
Colbern Limited —Monmouthshire
- £13.00 - £13.26 an hour
- Monday to Friday
- Administrative experience
- Data entry
- IT
8d
Finance Assistant
Sunrise Facilities Management Ltd —Deeside
- £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Referral programme
Quick apply
Legal Assistant (Residential Conveyancing)
Howells Legal Limited —Bridgend
- Full-time
- Customer service
- Word processing
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
6d
Senior Business Support Administrator
Menzies LLP —Cardiff
- Organisational skills
- Banking
- Time management
Bookkeeper - Part Time
Elevated Image Ltd —Barry
- £25 an hour
- Part-time
- Hybrid work
- Accounting
- Organisational skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Finance Admin
Building Recruitment Company —Bridgend
- Call to connect
- Microsoft Excel
- Sales
- Microsoft Office
3d
sale associate
Columbia Sportswear Company —Bridgend
- Part-time
- Sales
Customer Experience Advisor
Harlech Foodservice —Llanystumdwy
- £19,233.76 a year
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
2d
Volunteer Finance Director
Welshpool & Llanfair Light Railway Preservation Co Ltd —Llanfair Caereinion
- Hybrid work
- Financial services
- Leadership
Quick apply
7d
Business Support Associate
Bevan Buckland —Swansea
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d

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Disputes Officer

Capital On Tap -
Cardiff

Apply Now

Job details

£500 - £750 a week

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Full job description

We’re Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!

Check out the development opportunities in the Disputes team.

Cardiff | 3 days in office, 2 from home. You’ll work from the office for your first 12 weeks whilst you get set up in your new role.

Disputes Team ✨

We’re looking for a confident, customer-focused professional to take full ownership of the cardholder disputes process. Rather than simply processing tickets, you’ll manage each case from start to finish — investigating thoroughly, engaging with customers, assessing evidence, and making balanced decisions that deliver fair, consistent outcomes. You’ll play a key role in protecting the customer experience while ensuring every decision meets regulatory standards and upholds the integrity of our processes.

What You'll be Doing

Engage with cardholders to resolve transaction queries and agree on the most effective dispute approach.
Assess claims to determine validity and confirm chargeback eligibility.
Conduct detailed investigations, analysing transaction data, documentation, spending patterns, and dispute history.
Prepare and submit chargebacks for UK and US cases, ensuring full compliance with Visa regulations and timeframes.
Communicate with customers throughout fraud investigations, gathering evidence and delivering fair, evidence-based decisions.
Monitor fraud trends and collaborate with internal teams to strengthen controls and prevent future losses.

We’re Looking For

Experience within the cards or payments industry, with specific exposure to card scheme core rules and FCA regulations.
Proven ability to manage a complex caseload within regulatory timescales and internal SLAs.
A self-starter who can operate independently, taking full ownership and accountability for their decisions.
Meticulous investigation skills, ensuring accuracy in every case.
A strong work ethic with a desire to identify process improvements and drive higher customer satisfaction.

Interview Process

Stage 1: First stage: 30-minute intro and values call with a Talent Partner (Video call)
Stage 2: Second stage: Task to be completed prior to a one hour virtual interview with members of the Management Team.
Stage 3: Final stage: Informal conversation with a member of the Senior Management Team.

Diversity & Inclusion
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Lease a brand-new electric car through our Octopus EV salary sacrifice scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Other Info
Check out our ‘Top Tips’ for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

transaction processing jobs in wales

Disputes Officer

Finance Administrator

Legal Assistant (Residential Property)

Finance Generalist

Accounts Executive

Finance Admin

Senior Accounts Payable Supervisor

Customer Support Administrator

Accounts Receivable Assistant

Tesco Travel Money Advisor

Business Support / Administrator

Finance Assistant

Legal Assistant (Residential Conveyancing)

Senior Business Support Administrator

Bookkeeper - Part Time

Finance Admin

sale associate

Customer Experience Advisor

Volunteer Finance Director

Business Support Associate

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