Back of house shift manager Work, Jobs in Wallasey, Msy (with Salaries)

Duty Manager
CHIN-ZANO LIVERPOOL —Liverpool
- £30,000 - £32,500 a year
- Full-time
- Continuous improvement
- Team management
- In-person
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Sick pay
Support Associate
Kate Spade —Wirral
- Part-time
- Customer service
- English
- Communication skills
- Employee discount
Sales Associate
Kate Spade —Wirral
- Part-time
- Customer service
- English
- Employee discount
Deputy Manager - Fine Dining Restaurant
Panoramic 34 —Liverpool
- From £34,000 a year
- Full-time
- Sales
- Restaurant management
- Continuous improvement
- Employee discount
Quick apply
3d
Back of House Shift Manager
Mowgli Street Food —Liverpool
- £13.50 an hour
- Full-time
- Restaurant
- School
- Annual leave
Quick apply
11d
Service Colleague (Express)
ASDA —Rhuddlan
- £13.10 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
7d
Retail Lead
Nike —Ellesmere Port
- Weekend availability
- Customer service
- English
- Team management
Quality Inspector
Gooch & Housego Pheonix UK —St. Asaph
- Full-time
- Quality control
- Organisational skills
- Referral programme
Quick apply
General Manager
Occulo Lounge —Southport
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
4d
Host / Reception Team Member
Village Hotels - St Davids - Reception / Nights —Ewloe
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
General Manager Designate
Trevino Lounge —Lytham
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Restaurant Manager
What's Cooking —Liverpool
- From £14.50 an hour
- Full-time
- Hospitality
- Sales
- Supervising experience
- Store discount
- Employee discount
Quick apply
Service Colleague (Food Services)
ASDA —Deeside
- £13.10 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
Maintenance Manager
Holiday Inn Runcorn —Runcorn
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
9d
Kitchen Porter - Casual
Dalata —Liverpool
- Part-time
- Hotel
- Organisational skills
- Cleaning
- Employee assistance programme
Quick apply
1d
Front of House Assistant
Aramark —Chester
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Free parking
Site Joiner
DPH Joinery (NW) Ltd —Mold
- £700 - £1,500 a week
- Full-time
- Assembly
- Construction experience
- In-person
Quick apply
Front of House Supervisor
Occulo Lounge —Southport
- £13.10 - £13.30 an hour
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
3d
Housekeeper/Room Attendant
U-Stay Apartments —Liverpool
- £12.71 an hour
- Part-time
- Hospitality
- In-person
- Guest services
Quick apply

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Duty Manager

CHIN-ZANO LIVERPOOL
Liverpool

Quick apply

Job details

Full-time
£30,000 - £32,500 a year

Benefits

On-site parking

Qualifications

Pricing
Front of house supervision
Operations management
Preventive maintenance
Food service team management
Closing procedures
Coaching
Employment law
Upselling
Arranging restaurant reservations
Management accounting expertise
Processing cash transactions
Shift management
Complaint handling
Cost control
Performance management
Food safety and hygiene regulations
Quality assurance
Budget planning
HACCP
Continuous improvement
Continuous improvement cycles oversight
Team management
Food and beverage team management
Staff training
Opening procedures
Forecasting
Overseeing budgeting and forecasting
Management reporting
Ongoing financial performance monitoring
Training & development
Guest services
Financial management
Food safety
Planned maintenance
Food service management
Rota coordination

Full job description

Job Summary

As a Duty Manager of Chin-Zano, you will be reporting directly to the General Manager and Director throughout your tenure.The primary focus of the role of the AGM will be to lead day to day operations within the restaurant, with the focus of delivering exceptional guest experiences that have become a staple of Chin-Zano. You will oversee front- and back-of-house teams when necessary, collaborating with the kitchen lead to ensure menu quality, speed and consistency while fostering a positive, accountable culture focused on continuous improvement.

Core Responsibilities

Operations management: Open/close procedures, shift management, cash handling, reservations/waitlist, and service recovery.
People leadership: schedule, train, and performance-manage staff; run pre-shifts and coaching.
Guest experience: Maintain service standards, resolve complaints, monitor reviews, and implement improvements.
Financial stewardship: Budgeting, P&L review, menu mix analysis, pricing, labor and COGS control, and daily reporting.
Quality and safety: Food safety (HACCP), health inspections, cleanliness, maintenance, and vendor compliance.
Compliance: Licensing, age verification, allergy protocols, and labor law adherence.

KPIsGuest Experience

Average Review Rating: ≥ 4.5/5 across platforms; response rate to reviews ≥ 95% within 48 hours.
Complaint Resolution Time: Median under 15 minutes in-house; 24 hours for post-visit follow-ups.

Sales and Revenue

Average Check (Spend per Head): Meet or exceed weekly target; track by daypart.
Table Turn Time: Lunch 60-70 min; Dinner 60–90 min, balanced with experience.
Upsell/Attachment Rate: Appetizers, desserts, beverages attachment ≥ target (e.g., 25–35%).

Operations and Quality

EHO Health/Safety Audit Score: 5/5
Ticket Times: Lunch mains ≤ 12 minutes; dinner mains ≤ 18 minutes; cocktails ≤ 6 minutes.
Preventive Maintenance Compliance: 100% of scheduled tasks completed on time.

People and Culture

Minimalise Staff Turnover with increasing team
Absence/No-Show Rate: ≤ 1% of scheduled hours.
Training Completion: 100% for onboarding, safety, and role certifications.

Marketing and Community

Increase Large Event Contribution: Events

Reporting Cadence

Daily: Sales vs. forecast, labor %, COGS-sensitive items, ticket times, incidents.
Weekly: GSS/reviews, menu mix, waste, scheduling accuracy, top issues/action plan.
Monthly: P&L review, prime cost, turnover.

Perks

Competitive salary with performance-based bonuses and annual salary check
Flexible scheduling and work-life balance
Free meals during shifts
Ongoing training and professional development
Clear career progression opportunities
Employee recognition and reward programmes
Team-building events and social gatherings
Uniform provided
Opportunity to lead and develop a passionate team
Autonomy to influence restaurant operations and guest experience
Opportunity to be part of a growing and ambitious business

Pay: £30,000.00-£32,500.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

back of house shift manager jobs in wallasey, msy

Duty Manager

1st line Service Desk Agent

Support Associate

Sales Associate

Deputy Manager - Fine Dining Restaurant

Back of House Shift Manager

Service Colleague (Express)

Retail Lead

Quality Inspector

General Manager

Host / Reception Team Member

General Manager Designate

Restaurant Manager

Service Colleague (Food Services)

Maintenance Manager

Kitchen Porter - Casual

Front of House Assistant

Site Joiner

Front of House Supervisor

Housekeeper/Room Attendant

I want to receive the latest job alerts for back of house shift manager in wallasey, msy

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