Work, Jobs in Wallsend, Eng (with Salaries)

Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Assistant
Card Factory —Wallsend
- Customer service
- Communication skills
- Flexible schedule
12d
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Superflex Roadside Patrol - Newcastle
RAC —Newcastle upon Tyne
- £50,669 - £57,000 a year
- Overtime
Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Data entry
- Typing
- Communication skills
- Employee discount
- Referral programme
Quick apply
Retail Assistant
Iceland —North Shields
- £11.60 - £12.71 an hour
- Part-time
Support Worker
Providing Care —Pelton
- From £33,384 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Enquiry Coordinator
Reeves Independent —Newcastle upon Tyne
- £26,500 a year
- Full-time
- Data entry
- In-person
- Phone etiquette
- Sick pay
Quick apply
Apprenticeship Trainer – Logistics, Warehousing, Supply Chain
Diamond People (NE) Ltd —Killingworth
- £30,000 - £37,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
Quick apply
Community Curator
BALTIC Centre for Contemporary Art —Gateshead
Sales Assistant
Footasylum —Newcastle upon Tyne
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
Detention Custody Officer
Serco Plc —Consett
- £27,484.00 - £28,857.57 a year
- 12 hour shift
- Hybrid work
- No experience needed
- Conflict management
- Free parking
- Paid training
Labourer
Rapid Rubbish Removals Ltd —Wallsend
- £12.71 - £15.00 an hour
- Full-time
- In-person
- Communication skills
Quick apply
Service Colleague
ASDA —Newcastle upon Tyne
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3h
Team Member
KFC Gateshead - Felling —Gateshead
- Up to £12.71 an hour
- Part-time
- Serving
- Cleaning
- Restaurant
- Employee discount
5h
Part Time Team Member
Brandling Arms —Newcastle upon Tyne
- Part-time
- Serving
- Bar
- Annual leave
- Employee discount
Quick apply
5h
Retail Assistant - Online Picker
Iceland —Stanley
- £11.60 - £12.71 an hour
- Part-time
6h
Team Member
KFC —Newcastle upon Tyne
- Up to £12.71 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
8h
Housekeeping - Team Member
Premier Inn —Gateshead
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Cleaning
- Employee discount
Quick apply
9h

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Customer Care Call Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,000 - £26,000 a year

Benefits

Cycle to work scheme
Annual leave
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Stakeholder liaison
Retention call handling
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Relationship management
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Customer Care Call Advisor

Newcastle, NE12 8BU

Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE)

Working Hours: 37.5 hours per week

Shift Pattern: Monday to Friday between 9am until 5:30pm

Holidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' service

We are currently hiring Customer Care Call Advisors to join our customer care team in Newcastle!

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Role Responsibilities:

Working in a call centre environment
Making outbound calls to existing customers with the purpose of retaining them
Dealing with escalated high-level complaints
Establishing, building, and managing strong long-term customer relationships
Ensuring customer satisfaction
Liaising with various other departments both within the business and third parties
Updating relevant information in our customers’ records
Delivering first class customer service to customers

Essential skills:

Experience in call centre environment, an outbound or an objections handling role would be beneficial
Confident dealing with high level complaints
Strong computer and MS office skills
Excellent communication skills with problem solving attitude
Attention to detail
Customer oriented, genuinely passionate about providing an amazing experience through every interaction
The ability to multitask effectively whilst keeping a high level of service quality
Teamworking skills
Passionate and willing to learn in a dynamic environment
Willing to accept new challenges

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Ready to make your dream job a reality and #BeVerisure? Send us your CV and we’ll get in touch!

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL.

Quick apply

Refine Your Search

jobs in wallsend, eng

Customer Care Call Advisor

Sales Assistant

Alarm Call Handler

Superflex Roadside Patrol - Newcastle

Alarm Call Handler (Part-Time Mornings)

Retail Assistant

Support Worker

SENIOR CALL CENTRE AGENT

Enquiry Coordinator

Apprenticeship Trainer – Logistics, Warehousing, Supply Chain

Community Curator

Sales Assistant

Detention Custody Officer

Labourer

Service Colleague

Team Member

Part Time Team Member

Retail Assistant - Online Picker

Team Member

Housekeeping - Team Member

I want to receive the latest job alerts for jobs in wallsend, eng

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