Client success manager Work, Jobs in Wallsend, Twr (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
14d
Client Engagement Manager -Full time - Permanent - Gateshead or Remote
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
9d
Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Account Development Manager
NRG —Newcastle upon Tyne
- £48,117 a year
- Monday to Friday
- CRM software
- Travel
- Organisational skills
3d
Business Development Manager
Hubexo —Newcastle upon Tyne
- Monday to Friday
- Presentation skills
- Employee assistance programme
UK - Customer Success Manager
Paul Gough Media —Hartlepool
- £25,000 - £30,000 a year
- Full-time
Quick apply
Client Partner - UK Local Gov
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Client Partner - UK Justice
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
VodafoneThree - Client Sales Lead
Vodafone —Newcastle upon Tyne
- Full-time
- Sales
- Negotiation
- Employee discount
Technology Sales Executive
Softcat —Newcastle upon Tyne
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule
Business Account Manager, Stadium of Light
Delaware North —Sunderland
- Sales
- No degree
- IT
Senior Account Manager (MPS & Solution Sales, North East)
Agilico Workplace Technologies —Gateshead
- £75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Employee assistance programme
Quick apply
Account Manager - French Bilingual (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Bilingual
- Sales
- Salesforce
- Annual leave
Quick apply
7d

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Client Success Manager
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client success manager jobs near wallsend, twr

Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

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client success manager jobs in wallsend, twr

Client Success Manager

Customer Operations Manager - 12 months fixed term

Account Development Manager - NHS Fleet Solutions

Client Engagement Manager -Full time - Permanent - Gateshead or Remote

Account Director

Account Development Manager

Business Development Manager

UK - Customer Success Manager

Client Partner - UK Local Gov

Client Partner - UK Justice

VodafoneThree - Client Sales Lead

Technology Sales Executive

Business Account Manager, Stadium of Light

Senior Account Manager (MPS & Solution Sales, North East)

Account Manager - French Bilingual (UK Remote)

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