It support Work, Jobs in Waltham Cross, Ess (with Salaries)

ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- In-person
- Communication skills
- Employee discount
21h
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Flexitime
- Work from home
Quick apply
Customer Support Advisor
Blue Ice Machines Limited —Waltham Abbey
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
23h
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
5d
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
4d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
8d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £27,000 - £30,000 a year
- Full-time
- Driving
- SharePoint
- IT
- Bereavement leave
- Sick pay
Quick apply
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
2h
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
5d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Computer networking
Quick apply
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Computer literacy
- English
Quick apply
IT & Business Systems Administrator
UNEEK CLOTHING Company Ltd —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
4d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
14d
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
Technical Customer Service Advisor
Utility Warehouse —London
- £26,850 a year
- Full-time
- Remote
- Employee assistance programme
- Employee discount
Quick apply
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
12d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Communication skills
Quick apply

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ICT Technical Analyst

Hill Group UK
Waltham Abbey

Apply Now

Job details

21 hours ago

Benefits

Employee discount

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Ticket management
Microsoft Exchange
Microsoft Office Suite
Equipment installation and commissioning
Procurement support
Computer hardware
Ticket management systems
Customer support
Communication skills
Mobile devices

Full job description

As our ICT Technical Analyst, you’ll provide first and second-line support across Hill’s offices and more than 70 live sites. From troubleshooting devices to configuring PCs and supporting infrastructure projects, you’ll be the one our teams turn to when tech needs to work fast—and work right.

It’s a hands-on, people-facing role where problem-solving meets customer service. You’ll help keep our systems stable, secure and smart—and you’ll play a vital part in helping Hill grow with confidence.

What you’ll do:

Provide professional, responsive 1st and 2nd line IT support—remotely, by phone, and on-site
Build and configure laptops, desktops and mobile devices for new starters
Support software installations, rebuilds and upgrades across the business
Log and manage tickets, escalating complex issues where needed
Liaise with third-party providers to resolve hardware and connectivity issues
Carry out daily backup checks and manage tape changes for main office sites
Install and maintain IT setups at new project offices
Help design and implement infrastructure improvements and support wider IT projects
Keep asset records, technical documentation and licensing up to date
Suggest cost-effective procurement options and raise purchase requests
Stay current with emerging tech and recommend innovations that support the business
Support Hill’s change control process and maintain H&S compliance

What we’re looking for:

At least 2 years’ experience in 1st and 2nd line support
Proficient in Windows 10/11 and Microsoft Office
Familiar with helpdesk systems and remote support tools
Strong troubleshooting and communication skills
Basic server and Exchange knowledge (2008R2, 2010)
Good understanding of IT security best practices
Experience managing tasks independently and escalating appropriately
Willingness to travel to regional sites as needed
Curious, collaborative and always ready to learn

What you’ll get:

26 days holiday
Private healthcare and wellbeing platform
Hill Incentive scheme and retail discounts
Volunteering days and continuous learning opportunities
A high-performing and supportive team culture
competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

Ambition – we set bold goals and support each other to exceed them
Impact – we focus on delivering meaningful outcomes
Agility – we move quickly, adapt confidently, and embrace change
Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

Apply Now

Refine Your Search

it support jobs in waltham cross, ess

ICT Technical Analyst

Software Support Specialist

Customer Support Advisor

IT Service Desk Analyst

Junior IT Support

Junior IT Support Technician

Junior IT Support Engineer

IT Support Technician

IT Support Technician (1st/2nd Line)

IT Support Engineer (1st / 2nd Line)

IT Support Technician

IT Helpdesk Intern

School IT Technician – Feltham (Full Time)

IT Helpdesk (Entry Level)

IT & Business Systems Administrator

Entry Level Support Engineer

IT Support Technician

Technical Customer Service Advisor

Desktop Support Engineer

1st Line Support Analyst

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