Customer experience manager Work, Jobs in Waltham Forest, Gtl (with Salaries)

General Manager - Operations
Electric Star Ltd —Hackney
- £39,000 - £40,000 a year
- Full-time
- Serving
- Hospitality
- Supervising experience
Quick apply
Showroom Assistant Manager
TILE MOUNTAIN LTD —Edmonton
- £30,000 a year
- Weekend availability
- Management
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
Assistant Manager
Farmfoods —Walthamstow
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
4d
Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Specialty Coffee Shop Manager - Gnome House
Hermanos Colombian Coffee Roasters Ltd —London
- From £34,000 a year
- Weekend availability
- Hospitality
- Sales
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
12d
Store Manager
EEGLAZING LTD —Ilford
- £180 a day
- Full-time
- Management
- Supervising experience
- Organisational skills
- Free parking
Quick apply
3d
Customer Services Manager
Global Switch —London
12d
Deputy Manager
Iceland —London
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Operations & Customer Experience Manager
Darlish Ice Cream —Hatfield
- £250 - £330 a week
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
8h
Studio Manager
The Hurlingham Club —Fulham
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Retail Customer Experience Manager
CuddleThreadz Retail Ltd —London
- £60,000 a year
- Bachelor's degree
- In-person
- Business
- Gym membership
Quick apply
17h
Designate General Manager
TeamSport —Edmonton
- Weekend availability
- Bar
- Management
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer Experience Manager
haku —London
- Remote
- Master's degree
- Bachelor's degree
- Accounting
- Annual leave
- Life insurance
Quick apply
6d
General Manager - Cocktail Bar
Bee Hospitality —London
- Up to £75,000 a year
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply

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customer experience manager jobs near waltham forest, gtl

General Manager - Operations

Electric Star Ltd
Hackney

Quick apply

Job details

Full-time
£39,000 - £40,000 a year

Qualifications

Serving
Hospitality
Supervising experience
Team management
Leadership

Full job description

Are you a community-focused leader with a passion for music, culture, and operational excellence? The Star by Hackney Downs is looking for a General Manager to be the heartbeat of one of East London’s most vibrant neighbourhood institutions.

We aren't just a pub; we are a local landmark. We sit at the intersection of Hackney’s creative energy and its community spirit. We need a General Manager who understands how to balance the commercial rigour of a high-volume, multi-faceted venue with the warmth and inclusivity that defines our identity.

The Role

As General Manager, you have full accountability for the venue. Reporting to the Operations Manager, you will be the lead conductor of our team, ensuring that every shift delivers an exceptional guest experience, a perfect atmosphere, and industry-leading standards. You will treat the business as your own, taking ownership of the P&L, site reputation, and the development of the people who make the magic happen.

What You’ll Be Doing

Driving the Vibe: You are the guardian of our atmosphere. From lighting and music to the energy on the floor, you ensure our unique "Star" vibe is maintained at all times.
Community & Reputation: You will actively build brand loyalty, using guest feedback and local insights to launch events and themes that keep the community engaged and coming back for more.
Commercial Ownership: You own the P&L. You’ll manage the budget with a commercial mindset, driving daily takings and revenue streams while maintaining strict control over GP, labour, and wastage.
Leading & Mentoring: You will hire, train, and inspire a customer-focused team. We are looking for a mentor who proactively identifies high-potential staff and builds our future leaders from within.
Operational Mastery: From health and safety compliance to our online brand presence, you ensure that the venue is as sharp on social media as it is on the floor. You establish the processes that allow us to run seamlessly, even at peak capacity.
Strategic Planning: You don't just work in the present; you look three months ahead, planning for seasonal shifts and ensuring we are always prepared for the next big trade opportunity.

Who You Are

A Proven Leader: You have a track record of managing high-volume venues with confidence and a "lead by example" approach.
Commercially Sharp: You have a firm grasp of P&L management, stock control, and the ability to turn financial data into actionable growth strategies.
An Expert Host: You understand that hospitality is about the guest journey. You are passionate about delivering a seamless, high-quality experience every single time.
Community-Connected: You genuinely care about the local area and have the creative flair to curate events that resonate with our unique Hackney audience.
A Proactive Problem Solver: You identify challenges before they become issues and take decisive action to protect the team, the standards, and the bottom line.

What’s In It For You?

Autonomy: The opportunity to manage an iconic venue and shape its commercial and cultural direction.
Growth: A role within a forward-thinking group that values your professional development and leadership.
Impact: A genuine chance to define the "vibe" and reputation of one of East London's favourite spots.
Competitive Package: A salary and bonus structure that rewards your commitment to site profitability and team success.

Pay: £39,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in waltham forest, gtl

General Manager - Operations

Showroom Assistant Manager

Assistant Manager

Client Retention Manager

Specialty Coffee Shop Manager - Gnome House

General Manager - Samsung Experience Store

Customer Service Manager

Store Manager

Customer Services Manager

Deputy Manager

Operations & Customer Experience Manager

Studio Manager

Enterprise Customer Experience Manager

Customer Experience Manager, Enterprise

Retail Customer Experience Manager

Designate General Manager

Zara Operations Store Specialist

Customer Experience Manager

General Manager - Cocktail Bar

Zara Covent Garden Customer Experience Manager

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