Client services Work, Jobs in Walton On The Naze, Ess (with Salaries)

Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Conveyancing Assistant/Paralegal
PCS Legal —Frinton-on-Sea
- £26,000 - £32,000 a year
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
2d
QVC Assistant
Branded Garden Products —Ipswich
- From £24,784.50 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
- Life insurance
Quick apply
8d
Client Services Manager
SOOM UK —Frating
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Recruiting
- In-person
- Free parking
Quick apply
14d
Office Maintenance Coordinator
Rapid Response Maintenance Ltd —Little Bentley
- Overtime
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
9d
Field Interviewer - Colchester
the National Centre for Social Research —Colchester
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Full Time Vehicle Valet
Shift Automotive —Weeley
- £24,459 - £30,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
4h
Stocktaker - Colchester
nGeneration —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Cat Sitter, Small Animal Sitter & Dog Walker
Cosy Cats & Critters: Pet Sitting Services —Ipswich
- From £13.60 an hour
- Part-time
- Customer service
- Cleaning
- In-person
Quick apply
Claims Handler-Credit Hire/Personal Injury
Gallagher Bassett —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £25,000 - £29,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Maintenance Coordinator
Pinnacle Group —Clacton-on-Sea
- £24,784.50 a year
- Microsoft Word
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Care Services Co-ordinator (Rota)
Deben Willow Care Ltd —Ipswich
- £31,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
- Paid training
Quick apply
Part-Time Receptionist
WestonHomes —Colchester
- Monday to Friday
- Computer literacy
- Front desk
- Computer skills
- Life insurance
Quick apply
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Wedding & Events Manager
Seckford Hall Hotel —Woodbridge
- £28,000 - £32,000 a year
- Weekend availability
- Hotel
- Organisational skills
- In-person
- Free parking
Quick apply
8d

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client services jobs near walton on the naze, ess

Investigator

Call Assist -
Colchester

Quick apply

Job details

Permanent | Full-time
£10.85 - £12.71 an hour

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
GCSE
Complaint handling
Customer interaction

Full job description

Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident. We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.

Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand. Anyone who has broken down on a busy motorway or suffered an accident late at night can relate to our motivation in taking the stress away from our customers and professionally manage the situation in a considerate manner.

With a proven formula and thanks to our team of employees tirelessly delivering an award-winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.

Our core values are:

We work as a team
We are professional
We are proud of what we do
We are progressive and forward-thinking
We are fully committed to achieving the best for our customers and clients
We are passionate and enthusiastic

To help us to provide the very best service, we are looking for two Investigators to join our Customer Service department in our Colchester office.

Job purpose & Training:

To deal with the following Customer Service activities in accordance with Company procedure and provide a high standard of service when handling any potential, new or ongoing complaints:

Investigation and resolution of complaints to a high standard in accordance with our procedures and principles.
Maintaining accurate records of complaints and resolutions in line with reporting requirements.
Maintaining effective relationships with our external clients.
Ensuring all your work is conducted to a high standard and is properly recorded within the complaints handling database.
Ensuring the Customer Service phone line is answered in a timely manner.

The ideal candidate will have the following:

Ability to work under pressure using your own initiative.
Ability to discuss customer’s complaint with them via the phone, email and letter.
Ability to write a formal letter or email to a customer. It is vital that you can provide examples of where you have been required to provide official written emails or letters to customers in the past.
Ability to work individually and as part of a team to ensure the team is achieving their KPIs.

Hours & training:

Full training will be provided

The working hours for this position are Monday to Friday 9 a.m. to 5:30 p.m.

Benefits:

Extensive training coupled with an ongoing support and development program through a dedicated online development portal
20 days paid holiday in addition to the bank holidays on a full time basis (pro rata for part time)
Opportunities for progression within the Company
Contributory workplace pension
You will receive one paid holiday day to be taken on your birthday

Salary:

The salary is dependent on age:

16-20 - £10.85
21+ - £12.71

This position is not commission based

Applications:

We are passionate about our service and strive for perfection in every one of the 600,000 calls our offices in Colchester answer each year. So, if you would like to be part of a growing success story and would like to join our journey with a friendly, ambitious team, then we would be delighted to receive your application. Please include your GCSE/CSE grades with your application.

If you require further information regarding the position, please call Meghean on 01206 785 850.

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

All job applications will be held on our records for a period of 6 months in the strictest of confidence and not shared with any other business or organisation.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Types: Full-time, Permanent

Pay: £10.85-£12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

client services jobs in walton on the naze, ess

Investigator

Customer Service Advisor

Business to Business Customer Service / Success Executive

Customer Service Advisor - Remote

Conveyancing Assistant/Paralegal

QVC Assistant

Client Services Manager

Office Maintenance Coordinator

Field Interviewer - Colchester

Full Time Vehicle Valet

Customer Service Advisor - Part Time, Fixed Term Contract

Stocktaker - Colchester

Cat Sitter, Small Animal Sitter & Dog Walker

Claims Handler-Credit Hire/Personal Injury

Customer and Operational Services Coordinator

Maintenance Coordinator

Care Services Co-ordinator (Rota)

Part-Time Receptionist

Customer Service Advisor

Wedding & Events Manager

I want to receive the latest job alerts for client services in walton on the naze, ess

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