Customer experience supervisor Work, Jobs in Wapping, Gtl (with Salaries)

Customer Services Supervisor
Transport for London —London
- £29,120 - £31,300 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Supervising experience
- Annual leave
- Employee discount
4h
Customer Services Assistant
Transport for London —London
- £27,100 - £28,050 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
4h
Duty Manager/Supervisor
Hoste Hospitality —Canary Wharf
- £17 - £19 an hour
- Full-time
- Serving
- Hospitality
- Supervising experience
- Annual leave
- Employee discount
Quick apply
1d
Corporate Barista Supervisor – Monday to Friday | Liverpool Street
Bennett Hay —Liverpool Street Station
- £16.50 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
Quick apply
9d
Store Supervisor
LEGO —London
- Management
- Leadership
- Annual leave
- Employee discount
3d
General Administrator (Training Clinic Coordinator)
Institute for Optimum Nutrition —London
- £28,860 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
2d
Customer Support Supervisor
OpenTable —London
- Weekend availability
- Hospitality
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Lead / Retail Supervisor (f/m/d) - Covent Garden
Arc'teryx —London
- Weekend availability
- Customer service
- Leadership
- Communication skills
Day/Night Front Office Team Member
IBIS —London
- £14.80 - £15.30 an hour
- Weekend availability
- Sales
- Hotel
- Organisational skills
Quick apply
Guest Experience Supervisor
Mars —London
- £32,600 - £36,700 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
7d
Hotel Reception Supervisor - Nights
Thistle —London
- £14.66 an hour
- Full-time
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
7d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Retail Store Supervisor
Glassworks London —London
- Part-time
- Microsoft Excel
- Sales
- Master's degree
- Employee discount
Quick apply
Retail Supervisor (SC)
Beauty Base —East London
- £13 - £14 an hour
- Full-time
- Hospitality
- Management
- Supervising experience
- Store discount
- Employee discount
Quick apply
10d
Cleaning Team Leader
ABM UK —London
- £15.54 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
- Employee discount
Quick apply
Front of House Supervisor
atis —London
- £14.50 an hour
- Part-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
7d
Retail Supervisor - Stratford
Nespresso —London
- £35,065 a year
- Full-time
- Sales
- Customer service
- Supervising experience
- Annual leave
12d
Café Supervisor
London Wildlife Trust —London
- £16.03 an hour
- Full-time
- Hospitality
- Café
- Annual leave
- Employee discount
8d
Assistant Manager
London Bridge Rooftop —London
- £16.50 an hour
- Full-time
- Hospitality
- Bar
- Customer service
Quick apply
Retail Supervisor - Harrods
Maje —London
- Full-time
- Employee discount
Quick apply

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customer experience supervisor jobs near wapping, gtl

Customer Services Supervisor

Transport for London -
London

Apply Now

Job details

Full-time
£29,120 - £31,300 a year
4 hours ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Private medical insurance
Employee discount

Qualifications

Sales
Customer service
Supervising experience
Organisational skills
IT
Leadership
Communication skills

Full job description

Date: 11 Jun 2026

Location: London Transport Museum, London's Transport Museum

Company: TfL, GLA or OPDC

Job title: Customer Services Supervisor – London Transport Museum (LTM)
Salary: £29,120.00-£31,300.00
Grade: Band 1
Contract type: TfL
Reference: 4283
Team: Retail
Contract details: Permanent/ Full Time - working across a 7-day rota, with 5 out of 7 days worked per week, including regular weekend shifts.

Location: London Transport Museum

Application closing date: 17th June at 23.59

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Please note

We are currently recruiting for multiple roles within our Retail team:

Customer Services Assistant (x4)
Customer Services Supervisor (x2)

We encourage you to review both opportunities carefully and apply for the one role that best aligns with your skills and experience. Please do not submit applications for both positions.

About us

London Transport Museum is the world’s leading museum of urban transport, welcoming over 400,000 visitors each year. We inspire people to explore the story of London and its transport system through engaging exhibitions, collections and experiences.

Our Customer Services team plays a vital role in delivering exceptional visitor experiences and supporting the commercial success of the Museum.

About the role

We’re looking for a Customer Services Supervisor to support the day-to-day running of the Museum shop.

This is a hands-on, fast-paced role where you’ll help lead a team to deliver outstanding service to every visitor. You’ll work closely with the Shop Manager to ensure smooth daily operations, from staffing and stock management to customer experience and problem resolution.

You’ll also take on operational responsibility on the floor—making decisions in real time to ensurecustomers have a safe, enjoyable and memorable experience.

Role highlights

Support the daily running of the Museum shop and customer service operations
Deliver and champion exceptional customer service
Take responsibility for salesfloor standards, floor operations and service delivery
Deliver team briefings with the Shop Manager, support rota planning and staffing coordination
Act as a Duty Cashier, resolving till issues, authorising refunds and daily cashing-up
Working in a high-volume customer-focused environment
Play a key role in supporting a successful retail operations

Working here

At LTM, you’ll be part of a passionate, collaborative team focused on delivering outstanding visitor experiences.

We are committed to creating a welcoming and inclusive environment for both our visitors and colleagues, where everyone can thrive and contribute.

This is a unique opportunity to be part of a cultural and heritage organisation, working in a vibrant, visitor-focused environment. You’ll gain valuable experience across both customer service and retail operations, while developing your leadership and supervisory skills.

You’ll also play a key role in delivering memorable, high-quality experiences to every visitor who walks through our doors.

Key accountabilities

Supervise the smooth day-to-day operation of the Customer Services team
Ensure excellent standards of customer service, shop presentation and visitor engagement
Manage operational issues and resolve customer queries professionally and efficiently
Support stock control, merchandising and retail operations
Ensure compliance with health and safety, licensing and operational standards
Motivate and support team members to deliver high performance
Maintain strong operational and financial processes, including cash handling and reporting daily sales to the retail team

Skills, knowledge & experience (essential)

Experience in a customer-facing environment (e.g. retail, hospitality, visitor attractions)
Proven ability to deliver excellent customer service in a high-volume environment
Strong communication and interpersonal skills
Good organisational skills and ability to manage multiple priorities
Experience supporting or supervising teams
Ability to remain calm under pressure
Basic IT skills and experience using retail or booking systems (e.g. EPOS)
Strong understanding of customer experience principles

Application Process

Please apply using your CV only

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV

PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
29/30 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

Apply Now

Refine Your Search

customer experience supervisor jobs in wapping, gtl

Customer Services Supervisor

Customer Services Assistant

Duty Manager/Supervisor

Corporate Barista Supervisor – Monday to Friday | Liverpool Street

Store Supervisor

General Administrator (Training Clinic Coordinator)

Customer Support Supervisor

Lead / Retail Supervisor (f/m/d) - Covent Garden

Day/Night Front Office Team Member

Guest Experience Supervisor

Hotel Reception Supervisor - Nights

Office Workflow Co-ordinator

Retail Store Supervisor

Retail Supervisor (SC)

Cleaning Team Leader

Front of House Supervisor

Retail Supervisor - Stratford

Café Supervisor

Assistant Manager

Retail Supervisor - Harrods

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