Customer experience specialist Work, Jobs in Wareham, Dor (with Salaries)

Customer Service Specialist
Daisy Communications LTD —Bournemouth
- Up to £33,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Referral programme
Quick apply
8d
Senior Student Records Officer
Arts University Bournemouth —Poole
- £35,116 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Organisational skills
17h
AI Solutions Expert
Loans by MAL —Bournemouth
- £40,000 - £45,000 a year
- Full-time
- AWS
- JavaScript
- Software development
Quick apply
3d
Admissions Officer
The White House School —Poole
- £25,000 - £26,000 a year
- Bachelor's degree
- In-person
- School
- Free parking
Quick apply
9d
Customer Care Specialist
Domestic Appliance Guard —Bournemouth
- £26,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Employee discount
Quick apply
8d
Senior Customer Service Advisor
Barclays —Bournemouth
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Insurance Advisor
Howden Group Holdings —Poole
- Full-time
- Hybrid work
- Customer service
- Negotiation
- Employee discount
Sales - Sales Advisor - UK
New Look —Dorchester
- Part-time
- Microsoft Word
Digital Marketing Executive
Body Jewellery Ltd —Poole
- From £28,000 a year
- Full-time
- Social media management
- Travel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Candidate Resourcer
Caspian One —Bournemouth
- £28,000 a year
- Sales
- No experience needed
- Bachelor's degree
- Free parking
- Work from home
Quick apply
Customer Specialist - Housing
SNG (Sovereign Network Group) —Hurn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
People Administrator
Health Sciences University —Bournemouth
- £24,000 - £26,497 a year
- Part-time
- University
- Human resources
- Organisational skills
- Free parking
- Annual leave
Quick apply
13h
Customer Operations Manager
Royal Mail Group —New Milton
- Full-time
- Management
- Travel
- Leadership
- Annual leave
- Sick pay
9d
Team Administrator
Dorset HealthCare University NHS Foundation Trust —Poole
- £15,456 - £16,485 a year
- Part-time
- Customer service
- IT
- Communication skills
1d
Compliance Support Specialist - MI270526
Mortgage Intelligence —Bournemouth
- £25,000 - £30,000 a year
- Hybrid work
- No experience needed
- Financial services
- Communication skills
- Annual leave
Customer Service & Quality Support Specialist
Forest Whole Foods —Christchurch
- Up to £30,000 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
Customer Assistant
Lidl —Dorchester
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
7d
Senior Specialist, Sustainability Advisory & LCA
Faerch Group —Poole
- Call to connect
- In-person
Quick apply
7d
Home Administrator
Amica Care Trust —Weymouth
- £13.42 an hour
- Full-time
- Customer service
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
10d
Recruitment Partner
Protect Line LTD —Bournemouth
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply

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customer experience specialist jobs near wareham, dor

Customer Service Specialist

Daisy Communications LTD -
Bournemouth

Quick apply

Job details

Full-time
Up to £33,000 a year
8 days ago

Benefits

Discounted gym membership
Referral programme

Qualifications

English
Microsoft Office
Organisational skills
Communication skills

Full job description

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a Customer Service Specialist to deliver excellent customer service and satisfaction while supporting our customers with queries or concerns. The role is responsible for taking ownership of customer resolutions, using active listening, clear written communication and telephone conversations to achieve positive outcomes.

Job Title: Customer Service Specialist
Salary: Up to £33,000.00 per annum DoE
Location: Bournemouth
Hours of work: Monday – Friday 9am – 5.30

As a Customer Service Specialist, you will:

Proactively resolving customer complaints by working collaboratively with internal departments to understand and improve the customer journey.
Managing complaint handling with professionalism, empathy, and confidence, effectively de-escalating challenging situations where required.
Taking ownership of cases, prioritising workloads, and ensuring complaints are resolved promptly and efficiently.
Identifying root causes of complaints and recommending improvements to enhance the customer experience and reduce complaint volumes.
Managing escalated cases involving Finance Partners and the Ombudsman, ensuring all correspondence complies with regulatory and internal requirements.
Building effective relationships with key stakeholders, regulatory bodies, and third parties, communicating with professionalism, credibility, and sound judgement.

Excellent organisational skills, a proactive attitude, and the ability to use their own initiative.
Strong attention to detail and a solutions-focused approach to problem-solving.
Excellent communication and relationship-building skills.
The ability to work independently while contributing positively to a team environment.
Strong written English and proficiency in Microsoft Office applications.
A balance of commercial awareness and customer focus, delivering positive outcomes for all parties.
Experience managing complaints and escalated customer cases would be Preferable

Our ethos is simple: the more you put in, the more you get out.

What we Offer:

?? 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!
?? Referral bonus – bring great people, get rewarded!
?? Professional development – training and support to help you grow
?? Eye care vouchers and Discounted Gym Membership
?? Exclusive Virgin media and O2 deals for you and your family/friends
?? Variety of Incentive schemes depending on role

At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As a Customer Service Specialist this is your chance to make a real impact.

Apply Now and take the first step toward your career at O2 Business. Every CV is carefully reviewed by a member of our hiring team. We’ll be in touch soon to talk more about the role and the journey ahead.

Quick apply

Refine Your Search

customer experience specialist jobs in wareham, dor

Customer Service Specialist

Senior Student Records Officer

AI Solutions Expert

Admissions Officer

Customer Care Specialist

Senior Customer Service Advisor

Insurance Advisor

Sales - Sales Advisor - UK

Digital Marketing Executive

Candidate Resourcer

Customer Specialist - Housing

People Administrator

Customer Operations Manager

Team Administrator

Compliance Support Specialist - MI270526

Customer Service & Quality Support Specialist

Customer Assistant

Senior Specialist, Sustainability Advisory & LCA

Home Administrator

Recruitment Partner

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