Engagement manager Work, Jobs in Wareham, Dor (with Salaries)

Visitor Experience Manager
The Tank Museum —Bovington Camp
- £37,000 - £40,500 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- IT
Quick apply
Visitor Experience Officer
Lulworth Estate —West Lulworth
- £28,000 a year
- Weekend availability
- Hospitality
- Social media management
- First Aid Certification
- Free parking
- Health & wellbeing programme
Quick apply
3d
Academy Head of Player Care
AFC Bournemouth —Bournemouth
- Full-time
- Free parking
- Employee assistance programme
14d
People and Wellbeing Manager
The Lion Works School —Poole
- £42,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
Quick apply
13d
Media and Communications Manager
Vagabond Pilates —Lytchett Matravers
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Hospitality
- Social media management
- Organisational skills
Quick apply
20h
Marketing Manager (Venues)
BH Live —Bournemouth
- £40,539 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
13d
Pastoral Manager and DSL
The Lion Works School —Poole
- £31,000 a year
- In-person
- School
- Free parking
Quick apply
13d
Branch Manager - Wareham
Hays Travel —Wareham
- Full-time
- Sales
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Operational Excellence Lead
Knight Square Insurance —New Milton
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Team management
- Free parking
Quick apply
Procurement Category Manager – Academic & Professional Services
Bournemouth University —Bournemouth
- £47,389 - £56,535 a year
- Hybrid work
- University
- Annual leave
- Flexitime
3d
Human Resources & People Manager
learndirect Ltd —Bournemouth
- £50,000 - £60,000 a year
- Human resources
- Referral programme
Quick apply
Housing Options Team Manager - 12 month contract
BCP Council —Bournemouth
- £44,075 a year
- English
1d
Store Manager
PPG —Poole
- Overtime
- Supervising experience
- Mentoring
- Leadership
- Annual leave
- Employee discount
Quick apply
Senior Project Manager
BAE Systems —Christchurch
- Up to £68,200 a year
- Project management
- IT
1d
Divisional Sales and Marketing Manager
Barchester Healthcare —Ringwood
- Sales
- Presentation skills
- Travel
Quick apply
Operational Trainer
Barchester Healthcare —Ringwood
- £32,000 a year
- Remote
- Driving
Quick apply
9d
Facilities Manager
Vitality —Bournemouth
- Hybrid work
- IT
1d
Onboarding Strategist
Agility PR Solutions —Bournemouth
- Full-time
- Remote
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
CAMHS Participation Facilitator
Dorset HealthCare University NHS Foundation Trust —Dorchester
- £28,392 - £31,157 a year
- Full-time
- IT
16h
Charity Manager - Maternity Cover
Poole Communities Trust —Poole
- £38,000 - £40,000 a year
- Full-time
- Management
- Project management
- In-person
- Free parking
- Work from home
Quick apply

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Visitor Experience Manager

The Tank Museum -
Bovington Camp

Quick apply

Job details

Permanent | Full-time
£37,000 - £40,500 a year

Qualifications

Customer service
Upselling
Project management
IT
Communication skills
Negotiation

Full job description

Working closely with the Director of Visitor Experience & Commercial, the Visitor Experience Manager will ensure every visitor enjoys an enriching, memorable, and safe visit to the museum. This role holds primary responsibility for the daytoday management of general visitor operations, enquiries, and group bookings, ensuring seamless service and operational excellence. While the role requires strong planning and process management, it also offers significant creative scope, continuously seeking innovative ways to elevate the visitor experience and drive increased footfall through new, engaging, and dynamic programming.

Key Accountabilities:

Deputise for the Director of Visitor Experience and Commercial as and when required.
Lead and/or support on Visitor Experience Development projects, helping to ensure the Museum continues to be an industry leading Visitor Attraction.
Responsible for the Duty Manager Function at the Museum, including the writing of operational procedures, training and rotas.
Responsible for the process and procedure of general email and telephone general enquiries.
Responsible for the process and procedure of group bookings, and KPIs in relation to these.
Line manage the Visitor Experience administration team and full-time Duty Manager.
Own the Museum-wide activity planner document and chair the Activity Planner Meeting. Ensuring collaboration of the planner between all departments in the museum. Maximising internal productivity without hindering Visitor Experience.
Manage visitor experience budgets. Particularly accessibility and school holiday programming.
Lead on school holidays programming, particularly driving the 'non military' aspects broadening our audience appeal with key partnerships and 'outside the box' thinking. Working closely with the Education & Visitor Engagement Manager and Partnership & Events Development Manager to achieve this.
Work with visitor experience administrators in upselling activities.
Support the Facilities & Estates Manager in ensuring the functionality and aesthetic appearance of the Tank Museum site.
Collate, monitor and report on visitor feedback.
Support the Director of Visitor Experience and wider departmental leads in the planning and delivery of events, whilst ensuring the visitor experience is upheld throughout build, delivery and breakdown.
Comprehensive understanding of the Museum Ticketing System
Act as Duty Manager, safeguarding officer, first aider and fire marshal as required.
Support the Estates & Facilities Manager and the Health & Safety Coordinator in ensuring external contractors to the Museum have the relevant risk assessments, insurance and permits and are working appropriately in visitor areas.
Participate in the Museum call out procedures.

What you'll bring:

Essential:

Experience in a customer service role within a heritage or visitor attraction.
Managing a team
Writing and implementing operational procedures
Creative programming
Strong IT skills
Ability to organise and plan
Excellent communication skills, including dealing with members of the public as well as internal parties

Desirable:

Project management experience
Safeguarding knowledge
Negotiation skills
Qualification in Tourism or similar related field
IOSH or other H&S qualification

Due to the nature of the role the post holder will be required to work onsite. Hybrid or working from home is not available.

Advert closes - 29th June 2026

Interviews - will take place on 7th July 2026.

Quick apply

Refine Your Search

engagement manager jobs in wareham, dor

Visitor Experience Manager

Visitor Experience Officer

Academy Head of Player Care

People and Wellbeing Manager

Media and Communications Manager

Marketing Manager (Venues)

Pastoral Manager and DSL

Branch Manager - Wareham

Operational Excellence Lead

Procurement Category Manager – Academic & Professional Services

Human Resources & People Manager

Housing Options Team Manager - 12 month contract

Store Manager

Senior Project Manager

Divisional Sales and Marketing Manager

Operational Trainer

Facilities Manager

Onboarding Strategist

CAMHS Participation Facilitator

Charity Manager - Maternity Cover

I want to receive the latest job alerts for engagement manager in wareham, dor

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