Senior customer service Work, Jobs in Warrington, Eng (with Salaries)

Head of Field Service Operations (UK & Ireland)
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
13d
Business Support Officer
Warrington Borough Council —Warrington
- £26,823 - £29,540 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- IT
7d
Senior Customer Journey Product Manager
CAML —Manchester
- £75,000 - £85,000 a year
- Full-time
- Agile
2d
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Senior Customer Service Representative
Bank of America —Chester
- Full-time
- Spanish
- Customer service
- English
- Employee assistance programme
8d
Operations & Workplace Controller
Border Vending Group —Warrington
- £29,835 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Head of Shift Operations - Fulfil
THG Ingenuity —Warrington
- Management
Quick apply
8d
Guest Experience Manager
Imagine That! Wigan —Wigan
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
Quick apply
8d
Head of Mobilisation & Programme Delivery
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Business
Quick apply
13d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
2d
Client Services and Office Supervisor
Jon Davies Accountants Limited —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
1d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
4h
Bailiff – HM Courts & Tribunals Service
HM Courts & Tribunal Service —Manchester
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee discount
8d
Head of Owner Success
Sykes Holiday Cottages —Chester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
Quick apply
Public Health Practitioner - Poverty
Warrington Borough Council —Warrington
- £39,152 - £42,839 a year
- Full-time
- English
- Project management
- No degree
12h
Operational Support Officer
HM Courts & Tribunal Service —Chester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
6h
Regional Operations Manager
FBS-Hormann —Manchester
- Full-time
- Management
- Data analysis skills
- Supervising experience
Quick apply
14h
UK Sales Manager
COLAS ROADS UK —Warrington
- £70,000 - £85,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
7d
Senior Manager Operations
FedEx EU —Manchester Airport
- Full-time
- Continuous improvement
- Communication skills
3d

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senior customer service jobs near warrington, eng

Head of Field Service Operations (UK & Ireland)

Envipco -
Warrington

Quick apply

Job details

Full-time
13 days ago

Qualifications

Engineering
Analysis skills
Bachelor's degree
Continuous improvement
Leadership
Communication skills

Full job description

Summary of Position: We are seeking an experienced and results-driven Head of Field Service Operations to lead all field-based operations across the UK and Ireland. This strategic leadership role is responsible for the successful delivery of a large-scale Reverse Vending Machine (RVM) rollout programme, alongside the ongoing management of a nationwide field service operation. Leading a team of Field Operations Managers and a significant engineering workforce, you will drive operational excellence, service performance, workforce scalability, and customer satisfaction while ensuring safe, efficient, and consistent delivery across all regions.

Key Responsibilities:

Lead and develop a national field operations function, providing direction and support to Field Operations Managers and regional engineering teams.
Oversee the successful delivery of a large-scale installation programme, ensuring rollout targets, milestones, and timelines are achieved.
Ensure field service operations consistently meet customer SLAs, contractual requirements, and operational performance standards.
Monitor and improve key operational metrics, including productivity, utilisation, first-time fix rates, backlog management, and service efficiency.
Establish a high-performance culture focused on accountability, continuous improvement, and operational excellence.
Drive workforce planning, recruitment, onboarding, and capability development to support both rollout and ongoing service demands.
Act as the senior escalation point for field-related operational issues, ensuring timely resolution and effective risk management.
Collaborate with cross-functional teams including Service Centre, Operations Support, Logistics, HR, and HSQE to optimise field performance.
Ensure all field activities comply with health, safety, quality, and environmental standards and legislation.
Provide clear reporting, performance insights, and strategic recommendations to the Director of Operations.

Degree or equivalent experience in Operations, Engineering, or related field
Proven experience leading large-scale, multi-region field service or installation operations.
Experience managing regional leadership teams and large field-based engineering workforces.
Strong track record delivering SLA-driven service operations and time-critical rollout programmes.
Demonstrated success driving operational performance through KPI management, workforce optimisation, and continuous improvement initiatives.
Experience in field service, engineering, utilities, retail technology, infrastructure, or other asset-based operational environments.
Excellent leadership, stakeholder management, communication, and problem-solving skills.
Strong analytical and commercial awareness with the ability to use data to drive operational decision-making.
Ability to balance strategic leadership with hands-on operational execution in a fast-paced and rapidly evolving environment.

Envipco is committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.

If you are ready to take on a challenging and rewarding role at the forefront of environmental innovation, apply now to be a key player in our dynamic team.

Quick apply

Refine Your Search

senior customer service jobs in warrington, eng

Head of Field Service Operations (UK & Ireland)

Business Support Officer

Senior Customer Journey Product Manager

Specialist Support Analyst

Guest Experience Manager

Senior Customer Service Representative

Operations & Workplace Controller

Head of Shift Operations - Fulfil

Guest Experience Manager

Head of Mobilisation & Programme Delivery

Head of Customer Experience

Client Services and Office Supervisor

Senior Customer Service Manager

Bailiff – HM Courts & Tribunals Service

Head of Owner Success

Public Health Practitioner - Poverty

Operational Support Officer

Regional Operations Manager

UK Sales Manager

Senior Manager Operations

I want to receive the latest job alerts for senior customer service in warrington, eng

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