Guest service manager Work, Jobs in Warwick, War (with Salaries)

Venue Manager
Bourton Hall Ltd —Rugby
- Up to £40,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Referral programme
Quick apply
3d
Guest Service Manager
Holiday Inn Leamington Spa —Warwick
- Weekend availability
- Bar
- Casual dining restaurant
- Hotel
- Employee discount
Quick apply
Hotel Supervisor
The Barn At Berryfields —Coventry
- Up to £27,000 a year
- Full-time
- Hotel
- Bakery
- Organisational skills
- Free parking
- Store discount
Quick apply
12d
Operations Manager - The Fish Hotel
Farncombe Estate —Broadway
- £49,650 a year
- Weekend availability
- Hotel
- Supervising experience
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Assistant General Manager
Inspired Villages —Warwick
- Computer literacy
- Hotel
- Computer skills
- Annual leave
- Employee discount
Sales Executive
The Fennes —Southam
- £27,040 a year
- 8 hour shift
- Social media management
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d
Assistant Conference and Events Manager
Valor Hospitality —Stratford-upon-Avon
- £35,020 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Multi-Site Hospitality Events Manager
The Kitchen & Co —Banbury
- £33,000 - £35,000 a year
- Weekend availability
- Hospitality
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
2d
General Manager
Billesley Manor Hotel & Spa —Alcester
- £75,000 - £80,000 a year
- Hotel
- Quality control
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant General Manager
Everyman Media —Stratford-upon-Avon
- Full-time
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager - Full Time
The View - Hill Farm Leisure Limited —Henley in Arden
- £14.50 - £15.00 an hour
- Full-time
- Bar
- Restaurant management
- English
- Employee discount
Quick apply
8d
Deputy Food & Beverage Manager
The Warwickshire Golf and Country Club —Warwick
- £30,000 - £32,000 a year
- Weekend availability
- Inventory control
- Customer service
- Team management
- Free parking
- Employee assistance programme
12d
Assistant Front of House Manager
Ardencote —Warwick
- £31,000 a year
- Weekend availability
- Hotel
- Front desk
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Events Coordinator
The Lygon Arms —Broadway
- £31,930 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
Hotel - Duty Manager
Premier Inn —Evesham
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Assistant Restaurant Manager
Hogarths Hotel —Solihull
- From £28,500 a year
- Full-time
- Cooking
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
4d
Wedding, Banqueting and Social Events Supervisor
Kew Green Hotels - Commercial Hub —Rugby
- Full-time
- Hotel
- Business development
- Team management
- Employee assistance programme
- Employee discount
Quick apply
5d
Guest Experience Manager
The Lygon Arms —Broadway
- £35,000 a year
- Weekend availability
- Bar
- Hotel
- Training & development
- Employee discount
- Referral programme
Quick apply
Duty Manager
Everyman Media —Stratford-upon-Avon
- £14.27 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £38,000 - £40,106 a year
- Full-time
- Hotel
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply

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Venue Manager

Bourton Hall Ltd -
Rugby

Quick apply

Job details

Full-time
Up to £40,000 a year
3 days ago

Benefits

Company events
Referral programme
On-site parking

Qualifications

Hospitality
Complaint handling
Personal Licence
Budgeting
Events management
Training & development
Leadership
Team motivation leadership
Hospitality management

Full job description

Are you an experienced hospitality leader looking for your next challenge?

Country House Weddings is seeking an exceptional Venue Manager to lead our stunning Bourton Hall venue. This is an exciting opportunity for a passionate, driven and commercially minded manager to take ownership of one of the UK's most prestigious exclusive-use wedding venues.

If you thrive on delivering exceptional customer experiences, leading high-performing teams and driving business success, we'd love to hear from you.

About Us

For over 30 years, Country House Weddings Ltd has been hosting tailor-made weddings and receptions across our collection of magnificent, award-winning venues. As a family-run business, we pride ourselves on delivering outstanding service, beautiful surroundings and unforgettable wedding experiences.

Bourton Hall is our luxurious Warwickshire wedding venue, nestled in the heart of Shakespeare Country. Surrounded by twelve acres of gardens, woodland and parkland, this striking Italianate mansion and former Catholic chapel provide an exclusive setting for beautiful weddings and events.

The Role

As Venue Manager, you will be fully responsible for the successful day-to-day operation of the venue, ensuring exceptional service standards, commercial performance and memorable guest experiences.

You will lead from the front, supporting and developing your team whilst maintaining the highest operational standards across all areas of the business.

This role requires a hands-on manager who is equally comfortable engaging with guests, leading a team, managing budgets and ensuring the smooth delivery of weddings and events.

Key Responsibilities

Lead, motivate and develop the venue team to deliver exceptional guest experiences.
Ensure the venue achieves agreed financial, operational and guest satisfaction targets.
Take responsibility for monthly, quarterly and annual venue performance against budget.
Oversee the smooth delivery of weddings, events and venue operations, maintaining the highest standards at all times.
Act as an ambassador for Country House Weddings, ensuring guests receive outstanding service throughout their journey.
Manage guest feedback, complaints and service recovery professionally and effectively.
Monitor venue KPIs and implement improvements to drive performance and efficiency.
Support the recruitment, training, development and retention of venue team members.
Be responsible for the up-selling of accommodation and other revenue opportunities to maximise venue performance.
Ensure contracted bar and waiting teams achieve required performance levels and standards.
Act as Personal Wedding Manager for a minimum of 12 weddings per annum, subject to venue requirements.
Ensure full compliance with Health & Safety legislation, including risk assessments, fire safety, security and manual handling procedures.
Maintain all licensing requirements and venue compliance standards.

About You

The successful candidate will have:

Proven management experience within hospitality, weddings, events or hotel operations.
Strong leadership skills with experience managing and developing teams.
A hands-on approach and the ability to lead by example.
Excellent customer service and guest relations skills.
Strong commercial awareness and experience working to budgets and performance targets.
Outstanding communication, organisation and problem-solving abilities.
The ability to remain calm and effective in a fast-paced environment.
A passion for delivering exceptional guest experiences.
A Personal Licence Holder qualification (or willingness to obtain this training).

What We Offer

Salary of £40,000 per annum
Up to £4,800 annual performance bonus
Company events
Referral programme
On-site parking
Opportunity to join an established and growing family-run business
Career development within a successful wedding venue group

Location

Bourton Hall, Rugby CV23 9QZ

Candidates must be able to reliably commute or relocate before starting work.

Experience

Hospitality Management: 5 years preferred

Job Type: Full-time

Work Location: In person

If you're a passionate hospitality leader looking to make your mark at one of the UK's premier wedding venues, we'd love to hear from you. Apply today.

Job Type: Full-time

Pay: Up to £40,000.00 per year

Benefits:

Company events
On-site parking
Referral programme

Ability to commute/relocate:

Rugby CV23 9QZ: reliably commute or plan to relocate before starting work (required)

Experience:

Hospitality: 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

guest service manager jobs in warwick, war

Venue Manager

Guest Service Manager

Hotel Supervisor

Operations Manager - The Fish Hotel

Assistant General Manager

Sales Executive

Assistant Conference and Events Manager

Multi-Site Hospitality Events Manager

General Manager

Assistant General Manager

Duty Manager - Full Time

Deputy Food & Beverage Manager

Assistant Front of House Manager

Events Coordinator

Hotel - Duty Manager

Assistant Restaurant Manager

Wedding, Banqueting and Social Events Supervisor

Guest Experience Manager

Duty Manager

Meeting & Events Operations Manager

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